What users are saying about
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

CallidusCloud SalesMotivate

No answer on this topic is available.

Centrical

It is appropriate and I am sure it will meet your organization's needs if you are looking for an end to end Learning Management System, where you can design and upload content for your different programs. Centrical is also highly recommended if you are looking to gamify programs. Another strong point is performance management as it allows for real-time KPI information and analysis and for some precision on-demand learning. It does not have a plug and play course catalog, so it isn't a solution if you are looking for a catalog of courses for employee development.
Allan Morales | TrustRadius Reviewer

Pros

CallidusCloud SalesMotivate

  • If you are looking for a pure-play gamification solution, Badgeville is a good answer. Badgeville awards badges, points, missions, has several UI features for your website like modules, toast, and croutons.
Andy Salo | TrustRadius Reviewer

Centrical

  • User-friendly platform for both admins and end users
  • Scalable and compatible with desktop, laptop, tablet, and mobile devices
  • Strong customer success team behind their product
Allan Morales | TrustRadius Reviewer

Cons

CallidusCloud SalesMotivate

  • Reporting is lacking. It doesn't always keep accurate record of activities, and doesn't provide much value add vs. internal reporting of the same metrics.
  • No rewards program, or features other than simply points that might provide more value to the user community you are trying to create.
Andy Salo | TrustRadius Reviewer

Centrical

  • Integration with more platforms through API
  • More in-depth support articles at their database for narrative config/design
  • More plug and play narrative options for beginners
Allan Morales | TrustRadius Reviewer

Likelihood to Renew

CallidusCloud SalesMotivate

CallidusCloud SalesMotivate 5.0
Based on 1 answer
Unfortunately overall a weak ROI.
Andy Salo | TrustRadius Reviewer

Centrical

No score
No answers yet
No answers on this topic

Usability

CallidusCloud SalesMotivate

CallidusCloud SalesMotivate 7.0
Based on 1 answer
The software basically performs as advertised, however, there just isn't much "there there".
Andy Salo | TrustRadius Reviewer

Centrical

Centrical 9.0
Based on 1 answer
Overall, this is a great product, with many flexible and value-add characteristics. The variety of flavors it offers to configure learning and performance management solutions from scratch, together with a strong team behind it and the appropriate support channels, make this an ideal option for most organizations.
Allan Morales | TrustRadius Reviewer

Reliability and Availability

CallidusCloud SalesMotivate

CallidusCloud SalesMotivate 8.0
Based on 1 answer
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Andy Salo | TrustRadius Reviewer

Centrical

No score
No answers yet
No answers on this topic

Support Rating

CallidusCloud SalesMotivate

CallidusCloud SalesMotivate 9.0
Based on 1 answer
The customer support team has been good. Good level of response, and we had escalation pasths when necessary.
Andy Salo | TrustRadius Reviewer

Centrical

Centrical 9.0
Based on 1 answer
There is a dedicated support team available and a support platform 24/7. Tickets are worked on quickly and a sense of urgency is understood by the provider. Feedback is taken into consideration, and one thing that makes a huge difference for me is the fact that there is a product development team that constantly reaches out and enhances the product to adapt to clients' needs.
Allan Morales | TrustRadius Reviewer

Online Training

CallidusCloud SalesMotivate

CallidusCloud SalesMotivate 7.0
Based on 1 answer
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Andy Salo | TrustRadius Reviewer

Centrical

No score
No answers yet
No answers on this topic

Implementation Rating

CallidusCloud SalesMotivate

CallidusCloud SalesMotivate 8.0
Based on 1 answer
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
Andy Salo | TrustRadius Reviewer

Centrical

No score
No answers yet
No answers on this topic

Alternatives Considered

CallidusCloud SalesMotivate

Lithium, Gigya, and Badgeville. We picked Badgeville primarily because we only needed a gamification engine, and not full set of community features like Lithium. Gigya also addresses more than we needed as they are focused on the single sign on (SSO) space, and gamification is just a feature for them.
Andy Salo | TrustRadius Reviewer

Centrical

We selected Centrical especially because of the ease to configure and how you may integrate compelling narratives into your programs. It makes a big difference to add personality to it. You may use the "out of box" options, but also you can configure your own based on your needs. This user-friendly platform is also guaranteed to be secure and compliant to PCI standards, which makes a huge difference.
Allan Morales | TrustRadius Reviewer

Return on Investment

CallidusCloud SalesMotivate

  • I expected to see a strong correlation between gamified actions and driving return visitors, but it wasn't the case.
Andy Salo | TrustRadius Reviewer

Centrical

  • Increase in Learner Satisfaction NPS Scale Score
  • Increase in Learner Engagement
  • Higher quality of Learning Design with this authoring tool
  • Impact to performance KPIs and shorter time to competency
Allan Morales | TrustRadius Reviewer

Pricing Details

CallidusCloud SalesMotivate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Centrical

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison