CallTrackingMetrics vs. Nectar Desk
CallTrackingMetrics vs. Nectar Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
CallTrackingMetrics | Small Businesses (1-50 employees) | CallTrackingMetrics is a call tracking solution for all online and offline channels with real-time reporting and intelligent routing. | $79 per month | |
Nectar Desk | Small Businesses (1-50 employees) | Nectar Desk is call center software for a wide variety of industries. It includes a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary. | N/A |
CallTrackingMetrics | Nectar Desk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | All plans include unlimited users at no extra cost, while Marketing Pro and higher also include sub-accounts perfect for agencies and multi-location businesses. Discounts of up to two months free for annual agreements. | — | ||||||||||||||
More Pricing Information |
CallTrackingMetrics | Nectar Desk | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
CallTrackingMetrics | Nectar Desk | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
CallTrackingMetrics | Nectar Desk | |
---|---|---|
Small Businesses | Invoca Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Revenue.io Score 8.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Revenue.io Score 8.5 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CallTrackingMetrics | Nectar Desk | |
---|---|---|
Likelihood to Recommend | 10.0 (9 ratings) | 8.0 (1 ratings) |
CallTrackingMetrics | Nectar Desk | |
---|---|---|
Likelihood to Recommend | CallTrackingMetrics, LLC | NectarDesk Inc. |
Pros | CallTrackingMetrics, LLC | NectarDesk Inc. |
Cons | CallTrackingMetrics, LLC | NectarDesk Inc. |
Alternatives Considered | CallTrackingMetrics, LLC | NectarDesk Inc. No answers on this topic |
Return on Investment | CallTrackingMetrics, LLC | NectarDesk Inc. |
ScreenShots | CallTrackingMetrics Screenshots | Nectar Desk Screenshots |