CallTrackingMetrics vs. Nextiva Contact Center
CallTrackingMetrics vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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CallTrackingMetrics | Small Businesses (1-50 employees) | CallTrackingMetrics is a call tracking solution for all online and offline channels with real-time reporting and intelligent routing. | $79 per month | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
CallTrackingMetrics | Nextiva Contact Center | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | All plans include unlimited users at no extra cost, while Marketing Pro and higher also include sub-accounts perfect for agencies and multi-location businesses. Discounts of up to two months free for annual agreements. | — | ||||||||||||||
More Pricing Information |
CallTrackingMetrics | Nextiva Contact Center | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CallTrackingMetrics | Nextiva Contact Center | |
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Small Businesses | Invoca Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Revenue.io Score 8.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Revenue.io Score 8.5 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CallTrackingMetrics | Nextiva Contact Center | |
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Likelihood to Recommend | 10.0 (9 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
CallTrackingMetrics | Nextiva Contact Center | |
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Likelihood to Recommend | CallTrackingMetrics, LLC | Nextiva |
Pros | CallTrackingMetrics, LLC | Nextiva |
Cons | CallTrackingMetrics, LLC | Nextiva |
Likelihood to Renew | CallTrackingMetrics, LLC No answers on this topic | Nextiva |
Support Rating | CallTrackingMetrics, LLC No answers on this topic | Nextiva |
Alternatives Considered | CallTrackingMetrics, LLC | Nextiva |
Return on Investment | CallTrackingMetrics, LLC | Nextiva |
ScreenShots | CallTrackingMetrics Screenshots |