Calltracks vs. Exotel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Calltracks
Score 9.0 out of 10
N/A
Calltracks is a call tracking solution with customisable dashboards, offline sales tracking, keyword tracking, and universal analytics integration.N/A
Exotel
Score 7.2 out of 10
N/A
Exotel is a call tracking solution with real-time notifications and analytics, multi-level IVR, and call recording capabilities.
$200
5 months Validity
Pricing
CalltracksExotel
Editions & Modules
No answers on this topic
Dabbler
$200
5 months Validity
Believer
$500
11 months Validity
Influencer
$1000
11 months Validity
Custom
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Offerings
Pricing Offerings
CalltracksExotel
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
CalltracksExotel
Small Businesses
Invoca
Invoca
Score 9.2 out of 10
Invoca
Invoca
Score 9.2 out of 10
Medium-sized Companies
Revenue.io
Revenue.io
Score 8.5 out of 10
Revenue.io
Revenue.io
Score 8.5 out of 10
Enterprises
Revenue.io
Revenue.io
Score 8.5 out of 10
Revenue.io
Revenue.io
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CalltracksExotel
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
CalltracksExotel
Likelihood to Recommend
Calltracks
No answers on this topic
Exotel Techcom
Exotel is well suited for: - Small and mid-sized Internet based businesses where it is necessary for them to have a very strong customer support team working round the clock and in different shifts. - Company making large number of calls and sending mass SMS's. They can do that on a single cloud based platform. Exotel might not be a good fit if: -it is not a call intensive business that you want to cater to. Though the setup cost is very low but it follows economies of scale i.e. more the number of calls, less will be per call cost.
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Pros
Calltracks
No answers on this topic
Exotel Techcom
  • Affordable Solution: First and foremost the platform is very much affordable for a small start-up starting their business and want to connect with their leads and serve their clients economically.
  • Easy to Use: Anyone can start using the platform from the Day 1. No extensive training required for it. Just integrate your phone number with the platform and solve customer problems at godspeed!
  • IVR Set-up- Want to have different services on a single number for your Services. Set-up IVR and make your life easy.
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Cons
Calltracks
No answers on this topic
Exotel Techcom
  • Communication
  • Not for large companies
  • Volume of texts
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Alternatives Considered
Calltracks
No answers on this topic
Exotel Techcom
Exotel was selected by us because of the following reasons: -Low set-up and maintenance cost as compared to its peers. -Prompt customer service: You want to upgrade your plan or facing any issues around the platform, Exotel team is just a call away. -Call recording Quality was also better than the peers.
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Return on Investment
Calltracks
No answers on this topic
Exotel Techcom
  • This increased onboarding efficiency to save money on startup.
  • This saved us money by getting both services from one company.
  • Con was price was higher than we would have liked but efficiency made up for that.
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