What users are saying about
92 Ratings
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Score 8.3 out of 100
25 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Campaign Monitor

Campaign Monitor is undoubtedly one of the best software for managing email marketing campaigns; it is a robust platform and can be adapted to any company. If you are not a developer and don't know any code, it has many pre-made templates to use. I highly recommend Campaign Monitor; it is perfect, does what needs to be done, and is very easy to use.
Korey Migdal | TrustRadius Reviewer

Really Simple Systems

[It's well suited for] connecting opportunities to multiple accounts/contacts. For example, I have opportunities that are related to customers and "influencers" alike. There is a cross-pollination that should easily occur. There are multiple parties to an opportunity that must be related.Also, easy porting of contact and phone information to tasks.
Carlos Lemos | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Campaign Monitor
8.8
Really Simple Systems
WYSIWYG email editor
Campaign Monitor
8.6
Really Simple Systems
Dynamic content
Campaign Monitor
8.3
Really Simple Systems
Ability to test dynamic content
Campaign Monitor
8.0
Really Simple Systems
A/B testing
Campaign Monitor
8.9
Really Simple Systems
Email deliverability reporting
Campaign Monitor
10.0
Really Simple Systems

Reporting & Analytics

Campaign Monitor
10.0
Really Simple Systems
Standard reports
Campaign Monitor
10.0
Really Simple Systems

Pre-Send Testing

Campaign Monitor
8.7
Really Simple Systems
Spam Testing
Campaign Monitor
8.7
Really Simple Systems

Sales Force Automation

Campaign Monitor
Really Simple Systems
8.2
Customer data management / contact management
Campaign Monitor
Really Simple Systems
8.2
Workflow management
Campaign Monitor
Really Simple Systems
8.2
Opportunity management
Campaign Monitor
Really Simple Systems
8.2
Integration with email client (e.g., Outlook or Gmail)
Campaign Monitor
Really Simple Systems
8.2
Interaction tracking
Campaign Monitor
Really Simple Systems
8.2

Customer Service & Support

Campaign Monitor
Really Simple Systems
8.4
Case management
Campaign Monitor
Really Simple Systems
8.3
Help desk management
Campaign Monitor
Really Simple Systems
8.5

Marketing Automation

Campaign Monitor
Really Simple Systems
8.2
Lead management
Campaign Monitor
Really Simple Systems
8.2
Email marketing
Campaign Monitor
Really Simple Systems
8.2

CRM Project Management

Campaign Monitor
Really Simple Systems
7.6
Task management
Campaign Monitor
Really Simple Systems
8.1
Reporting
Campaign Monitor
Really Simple Systems
7.1

CRM Reporting & Analytics

Campaign Monitor
Really Simple Systems
8.2
Forecasting
Campaign Monitor
Really Simple Systems
8.2
Pipeline visualization
Campaign Monitor
Really Simple Systems
8.2
Customizable reports
Campaign Monitor
Really Simple Systems
8.2

Customization

Campaign Monitor
Really Simple Systems
7.0
Custom fields
Campaign Monitor
Really Simple Systems
7.3
Custom objects
Campaign Monitor
Really Simple Systems
7.3
API for custom integration
Campaign Monitor
Really Simple Systems
6.4

Platform

Campaign Monitor
Really Simple Systems
8.2
Mobile access
Campaign Monitor
Really Simple Systems
8.2

Security

Campaign Monitor
Really Simple Systems
8.2
Role-based user permissions
Campaign Monitor
Really Simple Systems
8.2

Pros

Campaign Monitor

  • Campaign Monitor’s support is great. They have a great help page built out to help answer all your questions, and if you do have a question or issue that needs extra support, their support team responds within a couple hours to help resolve the issue.
  • The email builder is very clean and easy to use. It makes A/B testing, personalization, and dynamic content easy to implement.
  • I appreciate the insights reporting that Campaign Monitor provides. We use that regularly for our quarterly reporting to track list growth, as well as campaign performance from a high level.
  • The automation is very straight forward and has truly transformed our marketing. The learning curve is pretty low, so my entire team knows how to use it to create and edit automated email journeys.
Becca Sangwin | TrustRadius Reviewer

Really Simple Systems

  • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
  • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
  • Activity integration from email accounts included
  • Manage my sales pipeline opportunities effectively
Neil Gilmartin | TrustRadius Reviewer

Cons

Campaign Monitor

  • Managing different subscriptions requires some thinking and setup with custom fields/lists/segments. It's not really 'out of the box' to set up.
  • The WYSIWYG editor is pretty locked down, which makes it idiot-proof, but would be great to have a little more control over padding, line height, kerning, etc.
Anonymous | TrustRadius Reviewer

Really Simple Systems

  • Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal.
Alison Meredith | TrustRadius Reviewer

Usability

Campaign Monitor

Campaign Monitor 10.0
Based on 2 answers
The templates, while useful, are very locked down, This makes it very usable from a novice's standpoint, but also very inflexible from a designer's standpoint. Creating several version of the email campaign and using A/B testing was a powerful and easy-to-use feature, and the system also provides the option of automating the sending of emails once an A/B testing criteria is reached
Anonymous | TrustRadius Reviewer

Really Simple Systems

Really Simple Systems 8.2
Based on 1 answer
It's simple, effective, and quick to build and implement with a UK-based web platform that is GDPR compliant and supports all the devices and browsers I use. Also, you can get support from on-line [or] directly from the technical team. [I] have spoken to a number of their KEY support people when I [had] a problem doing something I didn't understand.
Neil Gilmartin | TrustRadius Reviewer

Support Rating

Campaign Monitor

No score
No answers yet
No answers on this topic

Really Simple Systems

Really Simple Systems 9.1
Based on 1 answer
Support [is] available on-line and via email. [I] have spoken in person to KEY people in the support team when needed over the last 3 years. Although this has got much less [needed] after the first 12 months of using Really Simple Systems.
Neil Gilmartin | TrustRadius Reviewer

Alternatives Considered

Campaign Monitor

The ability to track the effectiveness of email marketing campaigns in real-time is what makes Campaign Monitor interesting to use. All the vital features that we need to run professionally designed email campaigns that look wonderful on any device so that we boost our business are included in this platform.
Emily Mok | TrustRadius Reviewer

Really Simple Systems

While Really Simple Systems doesn't have an APP Exchange like Sales Force does, most small businesses will find Really Simple Systems easy to use, affordable, and most of all their customer service is EXCELLENT! When you wear multiple hats like I do, Really Simple Systems stacks up against Sales Force any day of the week.
Niki Dealey | TrustRadius Reviewer

Return on Investment

Campaign Monitor

  • Because it's easy to use, we can design and send out newsletters easily and quickly, spending little time.
  • It's a great tool for aggregating all of the things our organization is up to and making sure people are aware of them.
  • Sometimes I wonder how many emails are sent to the Spam folder, but there are great tools to see how many opens you get.
Sarah Bandy | TrustRadius Reviewer

Really Simple Systems

  • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
  • Very positive impact on our current review of marketing and sales strategy.
Freya Vaughan  | TrustRadius Reviewer

Screenshots

Pricing Details

Campaign Monitor

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Campaign Monitor Editions & Modules

Edition
Basic$91
Unlimited$291
Premier$1491
  1. per month
Additional Pricing Details

Really Simple Systems

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Really Simple Systems Editions & Modules

Edition
Starter$151
Professional$332
Enterprise$503
Free CRM$04
  1. per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
  2. per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
  3. per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
  4. 2 Users and 100 Company Records
Additional Pricing Details
All plans include free customer support and setup help.

Rating Summary

Likelihood to Recommend

Campaign Monitor
8.0
Really Simple Systems
9.1

Usability

Campaign Monitor
10.0
Really Simple Systems
8.2

Support Rating

Campaign Monitor
Really Simple Systems
9.1

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