Campaign Monitor vs. Really Simple Systems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Campaign Monitor
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Campaign Monitor enables users to create, send, and optimize email marketing campaigns.
$9
per month
Really Simple Systems
Score 7.6 out of 10
Small Businesses (1-50 employees)
Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.
$8
per month
Pricing
Campaign MonitorReally Simple Systems
Editions & Modules
Basic
$9
per month
Unlimited
$29
per month
Premier
$149
per month
Free CRM
$0
2 Users and 100 Company Records
Starter
$15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional
$33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise
$50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
Offerings
Pricing Offerings
Campaign MonitorReally Simple Systems
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Campaign MonitorReally Simple Systems
Considered Both Products
Campaign Monitor

No answer on this topic

Really Simple Systems
Chose Really Simple Systems
It's like it takes the best bits from the above and puts it all into one easy-to-use system. Nowhere near as complicated. A couple of tweaks to be perfect but [it] certainly does the job I need it to.
Top Pros
Top Cons
Features
Campaign MonitorReally Simple Systems
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Campaign Monitor
8.9
23 Ratings
Really Simple Systems
-
Ratings
WYSIWYG email editor8.18 Ratings00 Ratings
Dynamic content8.821 Ratings00 Ratings
Ability to test dynamic content8.01 Ratings00 Ratings
A/B testing9.421 Ratings00 Ratings
Email deliverability reporting10.02 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Campaign Monitor
10.0
1 Ratings
Really Simple Systems
-
Ratings
Standard reports10.01 Ratings00 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Campaign Monitor
8.1
4 Ratings
Really Simple Systems
-
Ratings
Spam Testing8.14 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Campaign Monitor
-
Ratings
Really Simple Systems
7.3
33 Ratings
Customer data management / contact management00 Ratings7.833 Ratings
Workflow management00 Ratings7.213 Ratings
Territory management00 Ratings6.98 Ratings
Opportunity management00 Ratings7.727 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings6.425 Ratings
Interaction tracking00 Ratings7.525 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Campaign Monitor
-
Ratings
Really Simple Systems
7.2
25 Ratings
Case management00 Ratings7.423 Ratings
Help desk management00 Ratings7.024 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Campaign Monitor
-
Ratings
Really Simple Systems
7.1
27 Ratings
Lead management00 Ratings7.024 Ratings
Email marketing00 Ratings7.320 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Campaign Monitor
-
Ratings
Really Simple Systems
7.0
29 Ratings
Task management00 Ratings7.127 Ratings
Reporting00 Ratings6.925 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Campaign Monitor
-
Ratings
Really Simple Systems
6.6
25 Ratings
Forecasting00 Ratings6.420 Ratings
Pipeline visualization00 Ratings6.421 Ratings
Customizable reports00 Ratings6.824 Ratings
Customization
Comparison of Customization features of Product A and Product B
Campaign Monitor
-
Ratings
Really Simple Systems
6.8
28 Ratings
Custom fields00 Ratings7.128 Ratings
Custom objects00 Ratings6.824 Ratings
API for custom integration00 Ratings6.517 Ratings
Platform
Comparison of Platform features of Product A and Product B
Campaign Monitor
-
Ratings
Really Simple Systems
6.9
21 Ratings
Mobile access00 Ratings6.921 Ratings
Security
Comparison of Security features of Product A and Product B
Campaign Monitor
-
Ratings
Really Simple Systems
7.8
28 Ratings
Role-based user permissions00 Ratings7.828 Ratings
User Ratings
Campaign MonitorReally Simple Systems
Likelihood to Recommend
7.1
(25 ratings)
7.7
(34 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
10.0
(2 ratings)
7.8
(18 ratings)
Support Rating
-
(0 ratings)
8.1
(17 ratings)
User Testimonials
Campaign MonitorReally Simple Systems
Likelihood to Recommend
CM Group
Campaign Monitor is undoubtedly one of the best software for managing email marketing campaigns; it is a robust platform and can be adapted to any company. If you are not a developer and don't know any code, it has many pre-made templates to use. I highly recommend Campaign Monitor; it is perfect, does what needs to be done, and is very easy to use.
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Really Simple Systems CRM
If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
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Pros
CM Group
  • Campaign Monitor’s support is great. They have a great help page built out to help answer all your questions, and if you do have a question or issue that needs extra support, their support team responds within a couple hours to help resolve the issue.
  • The email builder is very clean and easy to use. It makes A/B testing, personalization, and dynamic content easy to implement.
  • I appreciate the insights reporting that Campaign Monitor provides. We use that regularly for our quarterly reporting to track list growth, as well as campaign performance from a high level.
  • The automation is very straight forward and has truly transformed our marketing. The learning curve is pretty low, so my entire team knows how to use it to create and edit automated email journeys.
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Really Simple Systems CRM
  • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
  • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
  • Activity integration from email accounts included
  • Manage my sales pipeline opportunities effectively
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Cons
CM Group
  • Managing different subscriptions requires some thinking and setup with custom fields/lists/segments. It's not really 'out of the box' to set up.
  • The WYSIWYG editor is pretty locked down, which makes it idiot-proof, but would be great to have a little more control over padding, line height, kerning, etc.
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Really Simple Systems CRM
  • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
  • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
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Usability
CM Group
The templates, while useful, are very locked down, This makes it very usable from a novice's standpoint, but also very inflexible from a designer's standpoint. Creating several version of the email campaign and using A/B testing was a powerful and easy-to-use feature, and the system also provides the option of automating the sending of emails once an A/B testing criteria is reached
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Really Simple Systems CRM
Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
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Support Rating
CM Group
No answers on this topic
Really Simple Systems CRM
Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
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Alternatives Considered
CM Group
The ability to track the effectiveness of email marketing campaigns in real-time is what makes Campaign Monitor interesting to use. All the vital features that we need to run professionally designed email campaigns that look wonderful on any device so that we boost our business are included in this platform.
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Really Simple Systems CRM
We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
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Return on Investment
CM Group
  • Because it's easy to use, we can design and send out newsletters easily and quickly, spending little time.
  • It's a great tool for aggregating all of the things our organization is up to and making sure people are aware of them.
  • Sometimes I wonder how many emails are sent to the Spam folder, but there are great tools to see how many opens you get.
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Really Simple Systems CRM
  • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
  • Very positive impact on our current review of marketing and sales strategy.
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