Campaign Monitor vs. SharpSpring from Constant Contact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Campaign Monitor
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Campaign Monitor enables users to create, send, and optimize email marketing campaigns.
$9
per month
SharpSpring from Constant Contact
Score 7.8 out of 10
Small Businesses (1-50 employees)
SharpSpring, a Constant Contact company, is a revenue growth marketing platform that helps small businesses generate leads, improve conversions to sales, and drive higher returns on marketing investment. The platform, open architecture and customer support, along with flexible contracts, aim to drive real results for a growing business or digital marketing agency.
$399
per month
Pricing
Campaign MonitorSharpSpring from Constant Contact
Editions & Modules
Basic
$9
per month
Unlimited
$29
per month
Premier
$149
per month
1,000 Contacts
$399
per month
2,500 Contacts
$499
per month
5,000 Contacts
$699
per month
10,000 Contacts
$899
per month
20,000 Contacts
$1,299
per month
Offerings
Pricing Offerings
Campaign MonitorSharpSpring from Constant Contact
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Campaign MonitorSharpSpring from Constant Contact
Considered Both Products
Campaign Monitor
SharpSpring from Constant Contact
Chose SharpSpring from Constant Contact
SharpSpring has an abundance of features, technology and value for the cost, especially compared to other platforms. We needed a large number of contacts and email allowance primarily. Either the other platforms didn't stack up in terms of features or functionality, or the cost …
Chose SharpSpring from Constant Contact
Price, features & support trump the others for me, and over the years have not felt like I made the wrong choice. I have used it in many different industries with many unique requirements, and till now have found that it has been able to perform as expected. I will continue to …
Chose SharpSpring from Constant Contact
SharpSpring offers an incredible amount of functionality and visibility in one single tool, which makes our campaigns more cohesive and our efforts more efficient. The pricing is excellent and they continue to add more functionality without dramatic price increases. The ease of …
Chose SharpSpring from Constant Contact
SharpSpring blows away any standard email marketing platform. SharpSpring is our first run with automation, but when it comes to email deliverability, personalization, and drip campaigns it is substantially better than any other email platform for a price that is extremely …
Chose SharpSpring from Constant Contact
For the reasonable price-point with SharpSpring and the automation capabilities, you’ll find the right balance of functionality and customer service which these products could not stand up to.
Chose SharpSpring from Constant Contact
Infusionsoft was much more difficult to use. SharpSpring is simple yet powerful. It is visual so my clients can see what is going on at all times. Things just seem to be where you think they are and support is ready and waiting if we have any questions. As a small business …
Top Pros
Top Cons
Features
Campaign MonitorSharpSpring from Constant Contact
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Campaign Monitor
8.8
23 Ratings
10% above category average
SharpSpring from Constant Contact
7.4
506 Ratings
2% below category average
WYSIWYG email editor8.18 Ratings7.8466 Ratings
Dynamic content8.821 Ratings7.3450 Ratings
Ability to test dynamic content8.01 Ratings6.8431 Ratings
A/B testing9.421 Ratings7.9393 Ratings
Email deliverability reporting10.02 Ratings8.8813 Ratings
Landing pages00 Ratings6.5438 Ratings
Mobile optimization00 Ratings3.5424 Ratings
List management00 Ratings9.0496 Ratings
Triggered drip sequences00 Ratings9.2471 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Campaign Monitor
10.0
1 Ratings
28% above category average
SharpSpring from Constant Contact
8.6
492 Ratings
15% above category average
Standard reports10.01 Ratings8.8484 Ratings
Dashboards00 Ratings8.4484 Ratings
Custom reports00 Ratings8.8445 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Campaign Monitor
8.1
4 Ratings
1% below category average
SharpSpring from Constant Contact
-
Ratings
Spam Testing8.14 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Campaign Monitor
-
Ratings
SharpSpring from Constant Contact
8.9
495 Ratings
16% above category average
Lead nurturing00 Ratings9.4482 Ratings
Lead scoring and grading00 Ratings8.6488 Ratings
Data quality management00 Ratings8.7464 Ratings
Automated sales alerts and tasks00 Ratings9.0460 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Campaign Monitor
-
Ratings
SharpSpring from Constant Contact
8.6
398 Ratings
14% above category average
Calendaring00 Ratings8.4336 Ratings
Event/webinar marketing00 Ratings8.8317 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Campaign Monitor
-
Ratings
SharpSpring from Constant Contact
7.0
375 Ratings
6% below category average
Social sharing and campaigns00 Ratings6.9314 Ratings
Social profile integration00 Ratings7.1360 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Campaign Monitor
-
Ratings
SharpSpring from Constant Contact
8.1
464 Ratings
9% above category average
API00 Ratings8.4363 Ratings
Role-based workflow & approvals00 Ratings8.3401 Ratings
Customizability00 Ratings8.2438 Ratings
Integration with Salesforce.com00 Ratings8.0216 Ratings
Integration with Microsoft Dynamics CRM00 Ratings7.998 Ratings
Integration with SugarCRM00 Ratings7.691 Ratings
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Campaign MonitorSharpSpring from Constant Contact
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Medium-sized Companies
Emma
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Score 8.9 out of 10
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Score 9.8 out of 10
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Score 8.9 out of 10
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Score 9.2 out of 10
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User Ratings
Campaign MonitorSharpSpring from Constant Contact
Likelihood to Recommend
7.1
(25 ratings)
9.2
(520 ratings)
Likelihood to Renew
-
(0 ratings)
7.9
(32 ratings)
Usability
10.0
(2 ratings)
7.8
(70 ratings)
Availability
-
(0 ratings)
7.4
(3 ratings)
Performance
-
(0 ratings)
3.7
(3 ratings)
Support Rating
-
(0 ratings)
8.0
(80 ratings)
Online Training
-
(0 ratings)
4.5
(2 ratings)
Implementation Rating
-
(0 ratings)
7.5
(15 ratings)
Configurability
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
-
(0 ratings)
4.5
(2 ratings)
Product Scalability
-
(0 ratings)
2.9
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
Campaign MonitorSharpSpring from Constant Contact
Likelihood to Recommend
CM Group
Campaign Monitor is undoubtedly one of the best software for managing email marketing campaigns; it is a robust platform and can be adapted to any company. If you are not a developer and don't know any code, it has many pre-made templates to use. I highly recommend Campaign Monitor; it is perfect, does what needs to be done, and is very easy to use.
Read full review
Constant Contact
SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
Read full review
Pros
CM Group
  • Campaign Monitor’s support is great. They have a great help page built out to help answer all your questions, and if you do have a question or issue that needs extra support, their support team responds within a couple hours to help resolve the issue.
  • The email builder is very clean and easy to use. It makes A/B testing, personalization, and dynamic content easy to implement.
  • I appreciate the insights reporting that Campaign Monitor provides. We use that regularly for our quarterly reporting to track list growth, as well as campaign performance from a high level.
  • The automation is very straight forward and has truly transformed our marketing. The learning curve is pretty low, so my entire team knows how to use it to create and edit automated email journeys.
Read full review
Constant Contact
  • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
  • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
Read full review
Cons
CM Group
  • Managing different subscriptions requires some thinking and setup with custom fields/lists/segments. It's not really 'out of the box' to set up.
  • The WYSIWYG editor is pretty locked down, which makes it idiot-proof, but would be great to have a little more control over padding, line height, kerning, etc.
Read full review
Constant Contact
  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Read full review
Likelihood to Renew
CM Group
No answers on this topic
Constant Contact
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
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Usability
CM Group
The templates, while useful, are very locked down, This makes it very usable from a novice's standpoint, but also very inflexible from a designer's standpoint. Creating several version of the email campaign and using A/B testing was a powerful and easy-to-use feature, and the system also provides the option of automating the sending of emails once an A/B testing criteria is reached
Read full review
Constant Contact
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Read full review
Support Rating
CM Group
No answers on this topic
Constant Contact
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Read full review
Implementation Rating
CM Group
No answers on this topic
Constant Contact
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
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Alternatives Considered
CM Group
The ability to track the effectiveness of email marketing campaigns in real-time is what makes Campaign Monitor interesting to use. All the vital features that we need to run professionally designed email campaigns that look wonderful on any device so that we boost our business are included in this platform.
Read full review
Constant Contact
We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
Read full review
Return on Investment
CM Group
  • Because it's easy to use, we can design and send out newsletters easily and quickly, spending little time.
  • It's a great tool for aggregating all of the things our organization is up to and making sure people are aware of them.
  • Sometimes I wonder how many emails are sent to the Spam folder, but there are great tools to see how many opens you get.
Read full review
Constant Contact
  • Streamlined Processes - sales and marketing are now all in the same place.
  • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
  • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
  • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
  • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
Read full review
ScreenShots

Campaign Monitor Screenshots

Screenshot of Easily create beautiful emails in minutes with Campaign Monitor's email builder.Screenshot of Design a unique email to match your brand and content.Screenshot of Every time you send a campaign Campaign Monitor provides a beautiful set of real-time reports allowing you to see who opened it, what they were interested in, who they shared it with and much more.Screenshot of Any template you design in Campaign Monitor will automatically be optimized for both desktop and mobile email clients.

SharpSpring from Constant Contact Screenshots

Screenshot of Create striking emails in real-time with the “what you see is what you get” editor in SharpSpring. Continually preview the finished design with an intuitive split-screen view.Screenshot of Gather all of the important data on prospects in one place, including contact information, site visits, list memberships, social notes, email interactions and lead score.Screenshot of Far more powerful than standalone solutions, SharpSpring Chatbots are deeply integrated and take full advantage of SharpSpring’s marketing automation and CRM platform. SharpSpring Chatbots can capture leads, increase leads scores, kick-off automation events, schedule meetings, send content, and seamlessly perform hundreds of other powerful sales functions.