Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Campfire
Score 6.0 out of 10
N/A
Campfire is a group chat and team collaboration tool, that has now been integrated into Basecamp 3. It allows users to create a shared space where members can collaborate by group texting. While Campfire is supported for users who had originally acquired it standalone, Basecamp no longer offers Campfire to new customers and insteads recommends Basecamp 3, which includes Campfire, and more features.
$12
per month
Cisco Jabber
Score 8.2 out of 10
N/A
Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording, and broadcast messaging.
$50
Per License
Pricing
CampfireCisco Jabber
Editions & Modules
Pro
$49.00
per month
Jabber for Desktop
$50.00
Per License
Offerings
Pricing Offerings
CampfireCisco Jabber
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
CampfireCisco Jabber
Top Pros
Top Cons
Features
CampfireCisco Jabber
Project Management
Comparison of Project Management features of Product A and Product B
Campfire
-
Ratings
Cisco Jabber
6.4
151 Ratings
Task Management00 Ratings6.977 Ratings
Gantt Charts00 Ratings5.710 Ratings
Scheduling00 Ratings6.987 Ratings
Workflow Automation00 Ratings6.017 Ratings
Mobile Access00 Ratings8.0133 Ratings
Search00 Ratings7.2123 Ratings
Visual planning tools00 Ratings4.117 Ratings
Communication
Comparison of Communication features of Product A and Product B
Campfire
-
Ratings
Cisco Jabber
6.1
171 Ratings
Chat00 Ratings8.8163 Ratings
Notifications00 Ratings8.5164 Ratings
Discussions00 Ratings7.7141 Ratings
Surveys00 Ratings4.915 Ratings
Internal knowledgebase00 Ratings5.220 Ratings
Integrates with GoToMeeting00 Ratings4.012 Ratings
Integrates with Gmail and Google Hangouts00 Ratings2.012 Ratings
Integrates with Outlook00 Ratings8.058 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Campfire
-
Ratings
Cisco Jabber
6.6
131 Ratings
Versioning00 Ratings7.377 Ratings
Video files00 Ratings6.7111 Ratings
Audio files00 Ratings7.4116 Ratings
Document collaboration00 Ratings7.396 Ratings
Access control00 Ratings6.831 Ratings
Advanced security features00 Ratings6.733 Ratings
Integrates with Google Drive00 Ratings5.010 Ratings
Device sync00 Ratings5.722 Ratings
User Ratings
CampfireCisco Jabber
Likelihood to Recommend
-
(0 ratings)
8.1
(173 ratings)
Likelihood to Renew
-
(0 ratings)
3.8
(5 ratings)
Usability
-
(0 ratings)
9.0
(8 ratings)
Support Rating
-
(0 ratings)
7.9
(24 ratings)
User Testimonials
CampfireCisco Jabber
Likelihood to Recommend
Basecamp
No answers on this topic
Cisco
Suitable for various situations. Making and receiving calls. Validation of the presence of collaborators before contacting. File sharing and remote access. Exchange of messages. Use via MRA that is, without VPN. Fantastic. It can be used in companies of different sizes and branches. And on various devices such as Android, iPhone, Windows, and Tablet. as a negative scenario, I only point out the fact that it is difficult to work in a chat group, as this is very complex in configuration and operation. But this comment of mine is like support. As a user, if this feature is configured, that would be great.
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Pros
Basecamp
No answers on this topic
Cisco
  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
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Cons
Basecamp
No answers on this topic
Cisco
  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
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Likelihood to Renew
Basecamp
No answers on this topic
Cisco
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
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Usability
Basecamp
No answers on this topic
Cisco
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
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Support Rating
Basecamp
No answers on this topic
Cisco
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
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Alternatives Considered
Basecamp
No answers on this topic
Cisco
In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
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Return on Investment
Basecamp
No answers on this topic
Cisco
  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
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