Likelihood to Recommend I think that CampusNexus Student does what it is created to do. If you are looking for a customizable system to track student data, I have no complaints. If you are looking for the newest, shiniest software, this might not be for you. While it can be glitchy sometimes, and feels outdated, it does its job and I have never felt like I couldn't do what I need to do because of any of those things.
Read full review A good, and constantly improving solution for private schools. I don't know that a lot of its functionality would be well suited to public schools, but maybe? The integration with other Blackbaud software is a huge plus for us, as we have several of their other products including their flagship Raiser's Edge. Smaller schools may not need the sophistication of Blackbaud solutions, and it is not an inexpensive option.
Read full review Pros Particularly well, CampusNexus identifies at-risk students. In our school, and in any school, but in many city schools or schools with a lack of parent involvement or large populations, it is crucial to be able to identify students at risk of failing or struggling. This is something that is extremely effectively done here. An additional strength I see is the ability to track graduate requirements. This is easily shared with students, parents, and the rest of the administration, to track and assist in student growth. Academic records need to be shared and sent to colleges, parents and other high schools. Controlling academic records is a strength because it tallies the entire career of a student. Using this system helps to solidify communication. Read full review Seamless integration between the LMS, EMS and SIS modules Real-time, effective chat support helps me not only with urgent needs but also to work through possibilities for increasing how we use the product. Feature upgrades monthly that respond to voiced needs from users Read full review Cons Support and resolution of issues can be slow, even major issues that interrupt business operations Developers need higher quality control in their processes to mitigate bugs and defects Solution architects need higher level of ownership in aligning configurations with business processes Financial aid needs greater automation without requiring the purchase of the specific financial aid automation module Read full review Forms - lack of conditional questions Gradebook -lack of links to assignments Not being able to customize displays, for example, Grading tab - we just finished 1st semester and teachers could only see the current quarter but not the 1st one which is still part of the first semester. Lack of customization in assessments. Scheduling- even though re-running generating schedules, we're still getting a high number of unscheduled students. Lack of being able to limit the number of scheduled classes in a row for teachers. Read full review Likelihood to Renew It is a solid product. We have some issues with the capabilities of the website building components and the out dated technology behind its communications software but overall Blackbaud Education Management Software services to combine numerous functions into one product.
Read full review Usability Blackbaud EMS is very usable from my perspective. I am a power user and get lots of valuable functionality. It is, however, a complex system. Sometimes necessarily complex to accommodate flexibility for diverse customer needs. Some complexity seems unnecessary and/or hold-over functionality from earlier versions; nice to see this type being evolved away from over time. It is valuable to receive regular updates to the system along with good release notes of what changed and notices of significant changes in advance.
Read full review Support Rating Decent support however the chat feature can take a great amount of time out of the workday. If for instance you are waiting for someone to respond in the chat and there is a fire drill, if you are not responding within a few minutes, you are disconnected and have to start all over again. It would be great if you could submit your problem and then whoever has the most experience, can respond. The training in the Blackbaud University is good but also time-consuming - a 3 hr training in the middle of a workday is a lot to ask. I like the 90-minute sessions. It would also be great to offer a shorter webinar to update on any changes implemented. Other than the email I subscribed to, there is no information on how these updates actually work.
Read full review Alternatives Considered I have not come across other platforms that can do what CampusNexus provides. There are platforms such as Skedula for tracking grades. There are add-ins to websites such as MoodleRooms to provide curriculum and content management support. However, I have not found a platform that provides grades, curriculum, key functions for enrollment and tracking your own academic progress as well as analytical abilities. CampusNexus provides the output of data and results from a wide range of data sets. Tracking the data and being able to output it into charts and graphics for all educators, administration, and politicians can improve the culture of a school district. Providing all of this data can transform an entire educational institution.
Read full review Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO, SmartTuition, and Schooldoc integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms.
Read full review Return on Investment It helps us manage our current students Read full review Negative - The rollout is brutal. Blackbaud said it could happen in 6 months, but that is definitely not a reality. It will take well over a year, and one complete school cycle to actually integrate everything correctly. Positive - The amount of time saved in data processing has allowed our office to become more involved in other areas of the school. Positive - The ease of having everything in [one] place, from inquiry to application to contracts and course registration, has been a HUGE benefit to our applicants and their families. Read full review ScreenShots Blackbaud Education Management Solutions Screenshots