Likelihood to Recommend Camunda Platform is well suited for scenarios where there are different stages in a business flow and the flow is driven by user action at each stage. For example placing of an order on an ecommerce platform. Depending on whether user was able to make the payment or not the workflow would go to dispatch or retry stage. Now the retry stage would trigger further actions like sending follow up emails etc. Likewise, dispatch stage would have a different set of actions. Since every order is important and we need to know where it stands, using Camunda Platform is imperative. Camunda Platform might not be a right choice where just a one off thing needs to be done. For example, uploading of product information by user or periodic processing of heavy images by a worker. These are all either one step processes or periodic automated processes where we can track the status without using a business modeler like Camunda Platform.
Read full review Harvest is well suited in a lab or a reference lab of about any size. You can customize the workflow with filters and permissions to ensure that the right people have the right abilities when they need them. I would say that it is not as great for locations that have multiple remote locations without great internet. Because of the underlying technologies, latency between client and server can cause havoc.
Read full review Pros Asynchronous functionality of Camunda Platform and different types of gateways. Read full review Good for small labs Good support Configurable for your environment Read full review Cons Camunda expects that you will develop your own user interfaces. This is either a benefit or a barrier depending on your perspective on packaged UI. As an open source vendor, Camunda is under-covered in analyst reports. Read full review User Interface - The software is like 25 years old, and it feels like it. They have added some buttons and links to try to make it easier, but it's not as flashy as the SaaS applications that are being built these days. It feels like there isn't a lot of time spent on refining the features, just adding more to it. Archaic Architecture - The application use 4D for the database. This means that you can't use SQL for queries, latency is a huge issue and there isn't a hosted option. You have to have your own in-house server to run the server application. Client is an Application - We have workstations dedicated to managing the interfaces. These workstations have to run the application as a program and can not run them as a service. This means that if you want to apply Windows updates it required manually closing and re-launching the application. Data Mining - There are some basic reports, but they do not really allow you to build complex reports about the patients or work being performed. Read full review Support Rating Camunda provides pretty standard product support offerings.
Read full review Alternatives Considered Lacks good documentation. Training and documentation is geared towards those who are already technically adept. Does not have as many data integrations as other full fledged products. Paid version of Camunda is not as fully fledged as other products.
Read full review We were looking into changing to another LIS but they failed to get things done and we ended up staying with Orchard. We are now in the process of moving everything to Sequoia since we have grown so much as a lab. I don't have any other experience with another LIS to compare to.
Read full review Return on Investment The positive impact is that we are able to ensure the business process is being followed and that results in orders getting processed successfully leading to customer satisfaction and revenue Another positive impact is that we are able to track any anomalies and any errors in the order flow and retry them so that users don't have a negative experience. A negative point is that it is an overhead to maintain so there is significant engineering effort getting invested there Read full review The support provided by Orchard Software for Harvest allows me to not have to worry as much about the system. I can grant them access to my system and trust them to work on the issue while I work on other issues. The automation saves a lot of time for those in the lab. There have been a few times that the lab has been down for a couple of hours and having to catch up and enter the results from the instruments manually can take the rest of the day. Read full review ScreenShots