Likelihood to Recommend It is hard to manage a printing environment in a large organization. With the use of Canon MPS, we can maintain the print environment easily. It has helped to improve our whole printing experience
Read full review ECI FMAudit has tremendous potential and works quite well. It could use some work, but overall the price we pay per device is sufficient. It can be used as a backup to another tool as if you run 2, this does not seem to conflict with other tools. Sometimes we install 2 DCA's to ensure we don't get any stale data. On large accounts this is crucial. This is easy to install and you can run a scan the minute you install it and then check the dashboard to see if devices propagate.
Read full review Pros It makes and keeps records about all the work which are done by that system. It helps us to make better decisions and manage the resources that we have. The dashboard is full if information and managing and monitoring can be done easily. For different jobs cost can be calculated separately. Read full review Printed page counts Printer HTTP pages Fleet firmware versions Read full review Cons Reporting and alerting features should be improved. New user should have some idea before starting to use this service. Read full review Customer support could be better Product data platform needs to be updated Interface could use a nip and a tuck Overall architecture appears to be lacking as we find many devices go stale Read full review Support Rating There support team is excellent. Always willing to help us, something goes wrong.
Read full review Alternatives Considered Canon has an excellent reputation for printers. Also, their consulting and marketing team were excellent. Besides, we got a recommendation from other people.
Read full review Nothing stands up to ECI FMAudit's abilities.
Read full review Return on Investment Canon MPS has helped to reduce our printing cost dramatically. Now we can manage the print environment easily without using lots of staff. Read full review Tremendous ROI for billing Alerts are accurate The interface is fairly easy to navigate and figure things out. It could use improvement for some Xerox devices, as it lists some models as " . " instead of the model name. This has saved us tens of thousands per year instead of sending techs to collect meters. The latest version of this product allows you to access the interface of the device, from the cloud dashboard instead of having to remote on to a user's workstation and then get to the device. This is cutting-edge technology without a doubt. Read full review ScreenShots