What users are saying about
This review does not include a rating.
11 Ratings
This review does not include a rating.
11 Ratings
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Score 5.6 out of 101

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Likelihood to Recommend

Capillary

No answers on this topic

Emarsys

Our experience was on selling large items in small quantities, e-mail automation worked pretty well converting leads in to sales. Also it works pretty well with fallowing up on customer surveys. In the selection process, we were curious about the Magento e-commerce integration and usability of Emarsys interface. Then we held meetings both with Business and technical departments, that played a big role making our desicion
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Feature Rating Comparison

Email & Online Marketing

Capillary
Emarsys
6.4
Ability to test dynamic content
Capillary
Emarsys
7.0
Landing pages
Capillary
Emarsys
7.0
A/B testing
Capillary
Emarsys
6.0
Mobile optimization
Capillary
Emarsys
5.0
Email deliverability
Capillary
Emarsys
7.0
List management
Capillary
Emarsys
7.0
Triggered drip sequences
Capillary
Emarsys
6.0

Lead Management

Capillary
Emarsys
6.0
Lead nurturing
Capillary
Emarsys
6.0
Lead scoring and grading
Capillary
Emarsys
6.0

Reporting & Analytics

Capillary
Emarsys
5.3
Dashboards
Capillary
Emarsys
7.0
Standard reports
Capillary
Emarsys
6.0
Custom reports
Capillary
Emarsys
3.0

Platform & Infrastructure

Capillary
Emarsys
2.3
API
Capillary
Emarsys
5.0
Role-based workflow & approvals
Capillary
Emarsys
1.0
Customizability
Capillary
Emarsys
1.0

Pros

No answers on this topic
  • Mail automation
  • Easy integration with most of the systems
  • Great account management
  • Easy to use
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Cons

No answers on this topic
  • The on-boarding process is not straightforward
  • It's not cheap
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Likelihood to Renew

No score
No answers yet
No answers on this topic
Emarsys9.9
Based on 2 answers
We have no intention of changing Emarsys
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Alternatives Considered

No answers on this topic
We have two branches, one in New York and one in Turkey. At first we were searching for a company which can provide service in both countries but there was no company had branches in both locations. Emarsys pointed their USA references working with European accounts and they convinced us. Emarsys automation was meeting the requirements and account managers were super helpful
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Return on Investment

No answers on this topic
  • It has helped us to create email campaigns in an easier and quicker way.
  • It has added flexibility to our daily operations.
  • It is not a cheap tool.
  • To use in full capability, dev work is required.
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Pricing Details

Capillary

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Emarsys

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details