Arcserve Backup vs. Carbonite Availability

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve Backup
Score 6.0 out of 10
N/A
Arcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.N/A
Carbonite Availability
Score 7.5 out of 10
N/A
Carbonite acquired Double-Take, a data replication and disaster recovery option, in early 2017. The technology now powers Carbonite Availability, the now Carbonite supported high availability and data replication product.N/A
Pricing
Arcserve BackupCarbonite Availability
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve BackupCarbonite Availability
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Arcserve BackupCarbonite Availability
Top Pros
Top Cons
Best Alternatives
Arcserve BackupCarbonite Availability
Small Businesses
Cyberduck
Cyberduck
Score 8.5 out of 10
Hornetsecurity VM Backup
Hornetsecurity VM Backup
Score 8.6 out of 10
Medium-sized Companies
Cisco UCS Manager
Cisco UCS Manager
Score 9.3 out of 10
Rubrik
Rubrik
Score 8.8 out of 10
Enterprises
Cisco UCS Manager
Cisco UCS Manager
Score 9.3 out of 10
Rubrik
Rubrik
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arcserve BackupCarbonite Availability
Likelihood to Recommend
8.9
(7 ratings)
8.0
(10 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
9.0
(1 ratings)
7.3
(1 ratings)
User Testimonials
Arcserve BackupCarbonite Availability
Likelihood to Recommend
Arcserve
Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
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Carbonite, an OpenText company
I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
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Pros
Arcserve
  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.
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Carbonite, an OpenText company
  • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
  • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
  • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
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Cons
Arcserve
  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
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Carbonite, an OpenText company
  • More verbose error messages. So we can fix problems with more ease
  • More bandwidth settings for throttling.
  • Ability to restart services on servers from the double take console
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Likelihood to Renew
Arcserve
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
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Carbonite, an OpenText company
No answers on this topic
Usability
Arcserve
No answers on this topic
Carbonite, an OpenText company
the product UI is user friendly and product is straightforward to use.
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Support Rating
Arcserve
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
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Carbonite, an OpenText company
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
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Alternatives Considered
Arcserve
We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
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Carbonite, an OpenText company
It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point. Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
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Return on Investment
Arcserve
  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
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Carbonite, an OpenText company
  • It has allowed us through DR testing to meet contractual requirements of our major accounts..
  • It gives us peace of mind that in the event of a major issue we can perform our daily business with a relative success rate.
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ScreenShots