Likelihood to Recommend Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
Read full review Carbonite, an OpenText company
I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
Read full review Pros Arcserve Backup has many offerings to fit many business sizes and needs. It offers excellent features like dedupe, high availability, DR, and BMR. Arcserve Backup sales and technical support is good to work with. Very nice reseller program and benefits. Read full review Carbonite, an OpenText company
A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team. DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data. Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min. Read full review Cons Has a steep learning curve to the product, if not experienced in backup solutions. Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking. Rob Bates Public & Private Cloud Senior Engineer
Read full review Carbonite, an OpenText company
More verbose error messages. So we can fix problems with more ease More bandwidth settings for throttling. Ability to restart services on servers from the double take console Read full review Likelihood to Renew Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
Read full review Carbonite, an OpenText company
Usability Carbonite, an OpenText company
the product UI is user friendly and product is straightforward to use.
Read full review Support Rating Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
Read full review Carbonite, an OpenText company
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
Read full review Alternatives Considered We use
Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
Read full review Carbonite, an OpenText company
It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point. Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
Read full review Return on Investment Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape. Read full review Carbonite, an OpenText company
It has allowed us through DR testing to meet contractual requirements of our major accounts.. It gives us peace of mind that in the event of a major issue we can perform our daily business with a relative success rate. Read full review ScreenShots