What users are saying about
57 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Carbonite Endpoint 360

Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
Derek Schroeder | TrustRadius Reviewer

Pros

Carbonite Endpoint 360

  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
Namrata D | TrustRadius Reviewer

Cons

Carbonite Endpoint 360

  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
Todd Frazier | TrustRadius Reviewer

Likelihood to Renew

Carbonite Endpoint 360

Carbonite Endpoint 360 1.0
Based on 1 answer
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
Nathan Venno | TrustRadius Reviewer

Support Rating

Carbonite Endpoint 360

Carbonite Endpoint 360 9.3
Based on 7 answers
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
John Watson | TrustRadius Reviewer

Alternatives Considered

Carbonite Endpoint 360

We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
Anonymous | TrustRadius Reviewer

Return on Investment

Carbonite Endpoint 360

  • Data backup is critical to us. Carbonite ensures that we don't lose anything important.
  • It is also good protection against accidental deletions or if someone makes mistakes.
  • Cloud back up also means we don't have to worry about maintaining back up equipment or redundancy in storage.
Anonymous | TrustRadius Reviewer

Pricing Details

Carbonite Endpoint 360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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