Carbonite Endpoint vs. Carbonite Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Endpoint
Score 6.8 out of 10
N/A
Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.
$24
per month
Carbonite Server
Score 8.5 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Pricing
Carbonite EndpointCarbonite Server
Editions & Modules
Basic Computer Backup
$24
per month
Advanced Endpoint Protection
$34
per month
Basic Server Backup
$50
per month
Basic Backup
$55
per month
Advanced Server Protection
$147
per month
Advanced Protection
$199
per month
Power
$800.04
per year
Ultimate
1,300.08
per year
Offerings
Pricing Offerings
Carbonite EndpointCarbonite Server
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Carbonite EndpointCarbonite Server
Considered Both Products
Carbonite Endpoint

No answer on this topic

Carbonite Server
Chose Carbonite Server
We use Symantec Backup Exec which backs up to an external hard drive. We wanted a secondary, offsite backup and chose Carbonite as it was reasonably priced and it suited our business needs at this time.
Chose Carbonite Server
Carbonite felt it was much better for us to be on Server Backup incase our server went down.
Chose Carbonite Server
They don't really compare as we use them in different ways.
Chose Carbonite Server
Carbonite sever backup is easy to set up and configure. Cost per byte is reasonable.
Chose Carbonite Server
Honestly the first use I had of this product was because I had inherited it. My first interaction came from a new client who was utilizing the software, this was a few years ago. Since that first interaction I've become more impressed with the software over the years, and when …
Chose Carbonite Server
Much easier, I love how easy it is to verify my backups. With some other products, I did not really know how they were doing because it was too time-consuming to verify the backup. With carbonite, I get email reports every day with any issues and with successes! That is going …
Chose Carbonite Server
We used Symantec many years ago, so I don't know that I can compare the two fairly. Backup Exec was hard to use and we backed up on tapes, rather than in the cloud. I feel much more confident in the backups that we have with Carbonite.
Chose Carbonite Server
N/A - since I've always used Carbonite (in lieu of thumb drive backups).
Chose Carbonite Server
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required …
Chose Carbonite Server
We need a license for each server to backup to tape and then had to run it all at once here its not tied to key but to the amount of space I use ... more space, more money etc. I also don't have to worry about a license not registering, and I can run the backups all at once or …
Chose Carbonite Server
I use Carbonite to backup our desktops and laptops before adding our server. Adding the server helped save time and money. Carbonite has always been highly rated.
Chose Carbonite Server
Carbonite Server Backup performs exceptionally well versus Barracuda Backup. One of the best features is the cost savings of not having to buy expensive equipment to keep in our office building. Plus, the ease of mind knowing our backup is being handled off site. Though …
Top Pros
Top Cons
Features
Carbonite EndpointCarbonite Server
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Endpoint
-
Ratings
Carbonite Server
8.6
21 Ratings
5% above category average
Universal recovery00 Ratings8.37 Ratings
Instant recovery00 Ratings8.28 Ratings
Recovery verification00 Ratings7.97 Ratings
Business application protection00 Ratings10.014 Ratings
Multiple backup destinations00 Ratings10.015 Ratings
Incremental backup identification00 Ratings10.019 Ratings
Backup to the cloud00 Ratings10.020 Ratings
Deduplication and file compression00 Ratings7.612 Ratings
Snapshots00 Ratings10.010 Ratings
Flexible deployment00 Ratings7.99 Ratings
Management dashboard00 Ratings7.59 Ratings
Platform support00 Ratings7.510 Ratings
Retention options00 Ratings7.711 Ratings
Encryption00 Ratings8.511 Ratings
Best Alternatives
Carbonite EndpointCarbonite Server
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.6 out of 10
BDRSuite
BDRSuite
Score 9.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite EndpointCarbonite Server
Likelihood to Recommend
8.8
(22 ratings)
9.0
(35 ratings)
Likelihood to Renew
1.0
(1 ratings)
4.8
(6 ratings)
Usability
-
(0 ratings)
5.5
(1 ratings)
Support Rating
9.7
(6 ratings)
5.5
(1 ratings)
Implementation Rating
-
(0 ratings)
6.4
(1 ratings)
User Testimonials
Carbonite EndpointCarbonite Server
Likelihood to Recommend
Carbonite, an OpenText company
Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
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Carbonite, an OpenText company
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
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Pros
Carbonite, an OpenText company
  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
Read full review
Carbonite, an OpenText company
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Read full review
Cons
Carbonite, an OpenText company
  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
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Carbonite, an OpenText company
  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
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Likelihood to Renew
Carbonite, an OpenText company
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
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Carbonite, an OpenText company
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
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Usability
Carbonite, an OpenText company
No answers on this topic
Carbonite, an OpenText company
Product needs a lot of improvements in some features like Cloud and Reporting.
Read full review
Support Rating
Carbonite, an OpenText company
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
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Carbonite, an OpenText company
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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Implementation Rating
Carbonite, an OpenText company
No answers on this topic
Carbonite, an OpenText company
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Read full review
Alternatives Considered
Carbonite, an OpenText company
We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
Read full review
Carbonite, an OpenText company
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Read full review
Return on Investment
Carbonite, an OpenText company
  • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
  • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
  • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
Read full review
Carbonite, an OpenText company
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Read full review
ScreenShots