59 Ratings
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Score 9 out of 100
11 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

Carbonite Endpoint

Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
Derek Schroeder | TrustRadius Reviewer

Spanning Backup for Salesforce

Spanning Backup for Salesforce is best for a company with data that doesn't expire. There is no retention of the data that is backed up as it completes daily incremental backups. If you only want specific time periods like a rolling 90 days, you will not be able to set this, so it may not be appropriate for this.
Anonymous | TrustRadius Reviewer

Pros

Carbonite Endpoint

  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
Namrata D | TrustRadius Reviewer

Spanning Backup for Salesforce

  • Easy to install and use.
  • Integrates well with Salesforce and can be accessed from within Salesforce.
  • Specific changes to records or metadata can easily be identified and restored.
JP Geygan | TrustRadius Reviewer

Cons

Carbonite Endpoint

  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
Todd Frazier | TrustRadius Reviewer

Spanning Backup for Salesforce

  • It is a bit expensive, we are a large company so it adds up quickly
  • Sometimes takes longer than I'd like with data backing up and restoration
  • Takes a while for me in terms of learning curve
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Carbonite Endpoint

Carbonite Endpoint 1.0
Based on 1 answer
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
Nathan Venno | TrustRadius Reviewer

Spanning Backup for Salesforce

No score
No answers yet
No answers on this topic

Support Rating

Carbonite Endpoint

Carbonite Endpoint 9.7
Based on 14 answers
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
John Watson | TrustRadius Reviewer

Spanning Backup for Salesforce

Spanning Backup for Salesforce 9.0
Based on 1 answer
I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Carbonite Endpoint

We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

Very similar in features and setup. Spanning Backup for Salesforce was more affordable. After getting set up during the trial we were able to get that trial extended as we negotiated cost and contract and continued to use the same trail as production paid version as they update the subscription, not the install.
Anonymous | TrustRadius Reviewer

Return on Investment

Carbonite Endpoint

  • Data backup is critical to us. Carbonite ensures that we don't lose anything important.
  • It is also good protection against accidental deletions or if someone makes mistakes.
  • Cloud back up also means we don't have to worry about maintaining back up equipment or redundancy in storage.
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

  • Too expensive, $48 a month....we are spending over $15,000 a year. As we continue to scale, this cost will continue to increase
  • Not too many other negative impacts on ROI
Anonymous | TrustRadius Reviewer

Pricing Details

Carbonite Endpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Carbonite Endpoint Editions & Modules

Edition
Basic Computer Backup$241
Advanced Endpoint Protection$341
Basic Server Backup$501
Advanced Server Protection$1471
Basic Backup$551
Advanced Protection$1991
  1. per month
Additional Pricing Details

Spanning Backup for Salesforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Spanning Backup for Salesforce Editions & Modules

Additional Pricing Details

Add comparison