Carbonite Endpoint vs. Spanning Backup for Salesforce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Endpoint
Score 7.9 out of 10
N/A
Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.
$24
per month
Spanning Backup for Salesforce
Score 10.0 out of 10
N/A
N/AN/A
Pricing
Carbonite EndpointSpanning Backup for Salesforce
Editions & Modules
Basic Computer Backup
$24
per month
Advanced Endpoint Protection
$34
per month
Basic Server Backup
$50
per month
Basic Backup
$55
per month
Advanced Server Protection
$147
per month
Advanced Protection
$199
per month
No answers on this topic
Offerings
Pricing Offerings
Carbonite EndpointSpanning Backup for Salesforce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbonite EndpointSpanning Backup for Salesforce
Top Pros
Top Cons
Best Alternatives
Carbonite EndpointSpanning Backup for Salesforce
Small Businesses
Carbonite Safe
Carbonite Safe
Score 10.0 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.2 out of 10
Medium-sized Companies
Carbonite Safe
Carbonite Safe
Score 10.0 out of 10
Spanning Backup for Office 365
Spanning Backup for Office 365
Score 9.9 out of 10
Enterprises
Rubrik
Rubrik
Score 9.2 out of 10
Rubrik
Rubrik
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite EndpointSpanning Backup for Salesforce
Likelihood to Recommend
8.8
(23 ratings)
9.0
(4 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Support Rating
9.7
(14 ratings)
9.0
(2 ratings)
User Testimonials
Carbonite EndpointSpanning Backup for Salesforce
Likelihood to Recommend
Carbonite, an OpenText company
Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
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Spanning Cloud Apps, a Kaseya Company
Spanning Backup for Salesforce is best for a company with data that doesn't expire. There is no retention of the data that is backed up as it completes daily incremental backups. If you only want specific time periods like a rolling 90 days, you will not be able to set this, so it may not be appropriate for this.
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Pros
Carbonite, an OpenText company
  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
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Spanning Cloud Apps, a Kaseya Company
  • Easy to install and use.
  • Integrates well with Salesforce and can be accessed from within Salesforce.
  • Specific changes to records or metadata can easily be identified and restored.
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Cons
Carbonite, an OpenText company
  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
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Spanning Cloud Apps, a Kaseya Company
  • It is a bit expensive, we are a large company so it adds up quickly
  • Sometimes takes longer than I'd like with data backing up and restoration
  • Takes a while for me in terms of learning curve
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Likelihood to Renew
Carbonite, an OpenText company
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
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Spanning Cloud Apps, a Kaseya Company
No answers on this topic
Support Rating
Carbonite, an OpenText company
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
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Spanning Cloud Apps, a Kaseya Company
I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
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Alternatives Considered
Carbonite, an OpenText company
We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
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Spanning Cloud Apps, a Kaseya Company
Very similar in features and setup. Spanning Backup for Salesforce was more affordable. After getting set up during the trial we were able to get that trial extended as we negotiated cost and contract and continued to use the same trail as production paid version as they update the subscription, not the install.
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Return on Investment
Carbonite, an OpenText company
  • Data backup is critical to us. Carbonite ensures that we don't lose anything important.
  • It is also good protection against accidental deletions or if someone makes mistakes.
  • Cloud back up also means we don't have to worry about maintaining back up equipment or redundancy in storage.
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Spanning Cloud Apps, a Kaseya Company
  • Too expensive, $48 a month....we are spending over $15,000 a year. As we continue to scale, this cost will continue to increase
  • Not too many other negative impacts on ROI
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