Carbonite Endpoint vs. Unitrends Data Center Backup and Recovery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Endpoint
Score 7.9 out of 10
N/A
Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.
$24
per month
Unitrends Data Center Backup and Recovery
Score 8.1 out of 10
N/A
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
Pricing
Carbonite EndpointUnitrends Data Center Backup and Recovery
Editions & Modules
Basic Computer Backup
$24
per month
Advanced Endpoint Protection
$34
per month
Basic Server Backup
$50
per month
Basic Backup
$55
per month
Advanced Server Protection
$147
per month
Advanced Protection
$199
per month
No answers on this topic
Offerings
Pricing Offerings
Carbonite EndpointUnitrends Data Center Backup and Recovery
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Carbonite EndpointUnitrends Data Center Backup and Recovery
Considered Both Products
Carbonite Endpoint
Chose Carbonite Endpoint
I think this solution is decent, and works well enough for most businesses. I find their lack of alerts to be very troublesome - finding out you can't restore a file because the back did not run for two days is not a conversation I ever need to have again with the owner of the …
Unitrends Data Center Backup and Recovery
Chose Unitrends Data Center Backup and Recovery
We were using Carbonite Online Backup. While it was OK for granular file recovery, the thought of a full recovery and the potential down time was scary. We did not shop around much after we learned of the Unitrends brand and heard their solution. While there was plenty of …
Chose Unitrends Data Center Backup and Recovery
I have past experience with unitrends and felt it was the best solution for our needs with limited space requirements and limited IT staff.
Chose Unitrends Data Center Backup and Recovery
We've been using Unitrends for 5+ years and one thing that we've always enjoyed is the great customer support and hardware monitoring so we don't have to waste our time making sure that everything is running smoothly. We've had a few hiccups over the years, but all-in-all …
Chose Unitrends Data Center Backup and Recovery
Carbonite Backup is superior and works better for our current situation. We use a NAS as local backup target, the backup agent runs on each server, and the content is deduped and copied to the cloud. Clients are easy to deploy and monitor. There is a cloud dashboard that shows …
Chose Unitrends Data Center Backup and Recovery
Carbonite is fine for a single lap top, but I wanted to make sure all of our data was backed up and I wanted to use Unitrends for that. It seems to be working well and I have not had any issues with anything at all so far in working with it.
Top Pros
Top Cons
Features
Carbonite EndpointUnitrends Data Center Backup and Recovery
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Endpoint
-
Ratings
Unitrends Data Center Backup and Recovery
8.5
358 Ratings
5% above category average
Universal recovery00 Ratings8.6300 Ratings
Instant recovery00 Ratings8.4576 Ratings
Recovery verification00 Ratings8.4286 Ratings
Business application protection00 Ratings8.4260 Ratings
Multiple backup destinations00 Ratings8.2266 Ratings
Incremental backup identification00 Ratings8.5337 Ratings
Backup to the cloud00 Ratings8.4211 Ratings
Deduplication and file compression00 Ratings8.4324 Ratings
Snapshots00 Ratings8.4241 Ratings
Flexible deployment00 Ratings8.84 Ratings
Management dashboard00 Ratings8.34 Ratings
Platform support00 Ratings9.04 Ratings
Retention options00 Ratings8.74 Ratings
Encryption00 Ratings8.73 Ratings
Best Alternatives
Carbonite EndpointUnitrends Data Center Backup and Recovery
Small Businesses
Carbonite Safe
Carbonite Safe
Score 10.0 out of 10
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.0 out of 10
Medium-sized Companies
Rubrik
Rubrik
Score 9.2 out of 10
Rubrik
Rubrik
Score 9.2 out of 10
Enterprises
Rubrik
Rubrik
Score 9.2 out of 10
Rubrik
Rubrik
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite EndpointUnitrends Data Center Backup and Recovery
Likelihood to Recommend
8.8
(23 ratings)
8.4
(360 ratings)
Likelihood to Renew
1.0
(1 ratings)
9.0
(25 ratings)
Usability
-
(0 ratings)
8.3
(14 ratings)
Availability
-
(0 ratings)
6.1
(2 ratings)
Performance
-
(0 ratings)
5.6
(2 ratings)
Support Rating
9.7
(14 ratings)
8.1
(39 ratings)
Online Training
-
(0 ratings)
7.2
(2 ratings)
Implementation Rating
-
(0 ratings)
8.7
(20 ratings)
Configurability
-
(0 ratings)
7.2
(4 ratings)
Ease of integration
-
(0 ratings)
5.0
(2 ratings)
Product Scalability
-
(0 ratings)
3.9
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.3
(4 ratings)
Vendor pre-sale
-
(0 ratings)
8.3
(4 ratings)
User Testimonials
Carbonite EndpointUnitrends Data Center Backup and Recovery
Likelihood to Recommend
Carbonite, an OpenText company
Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
Read full review
Unitrends, a Kaseya Company
We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
Read full review
Pros
Carbonite, an OpenText company
  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
Read full review
Unitrends, a Kaseya Company
  • It has fully automated and customizable dashboards that can run with less administrative attention.
  • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
  • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
Read full review
Cons
Carbonite, an OpenText company
  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
Read full review
Unitrends, a Kaseya Company
  • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
  • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
  • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
Read full review
Likelihood to Renew
Carbonite, an OpenText company
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
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Unitrends, a Kaseya Company
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
Read full review
Usability
Carbonite, an OpenText company
No answers on this topic
Unitrends, a Kaseya Company
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
Read full review
Reliability and Availability
Carbonite, an OpenText company
No answers on this topic
Unitrends, a Kaseya Company
The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
Read full review
Performance
Carbonite, an OpenText company
No answers on this topic
Unitrends, a Kaseya Company
The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
Read full review
Support Rating
Carbonite, an OpenText company
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
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Unitrends, a Kaseya Company
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
Read full review
Online Training
Carbonite, an OpenText company
No answers on this topic
Unitrends, a Kaseya Company
It was sufficient to get started. It was not super deep. We called support often to get going.
Read full review
Implementation Rating
Carbonite, an OpenText company
No answers on this topic
Unitrends, a Kaseya Company
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
Read full review
Alternatives Considered
Carbonite, an OpenText company
We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
Read full review
Unitrends, a Kaseya Company
Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
Read full review
Scalability
Carbonite, an OpenText company
No answers on this topic
Unitrends, a Kaseya Company
Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
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Return on Investment
Carbonite, an OpenText company
  • Data backup is critical to us. Carbonite ensures that we don't lose anything important.
  • It is also good protection against accidental deletions or if someone makes mistakes.
  • Cloud back up also means we don't have to worry about maintaining back up equipment or redundancy in storage.
Read full review
Unitrends, a Kaseya Company
  • It has saved some deleted file server data for our business department.
  • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
  • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
Read full review
ScreenShots