Carbonite Information Archiving vs. Microsoft 365 Business Premium

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Information Archiving
Score 7.8 out of 10
N/A
Carbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A
Microsoft 365 Business Premium
Score 8.8 out of 10
N/A
An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
Pricing
Carbonite Information ArchivingMicrosoft 365 Business Premium
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Carbonite Information ArchivingMicrosoft 365 Business Premium
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbonite Information ArchivingMicrosoft 365 Business Premium
Best Alternatives
Carbonite Information ArchivingMicrosoft 365 Business Premium
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.8 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Medium-sized Companies
Cove Data Protection
Cove Data Protection
Score 9.8 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Enterprises
Microsoft Exchange
Microsoft Exchange
Score 8.7 out of 10
Microsoft 365
Microsoft 365
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite Information ArchivingMicrosoft 365 Business Premium
Likelihood to Recommend
7.1
(3 ratings)
8.8
(108 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
8.4
(57 ratings)
Performance
-
(0 ratings)
8.4
(41 ratings)
Support Rating
8.1
(3 ratings)
9.4
(9 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
Carbonite Information ArchivingMicrosoft 365 Business Premium
Likelihood to Recommend
Carbonite, an OpenText company
Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
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Microsoft
Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
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Pros
Carbonite, an OpenText company
  • Search
  • Storage need reduction
  • Security
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Microsoft
  • Work in sync in different departments.
  • Being able to work from any device or computer. It is a very noble tool in different devices.
  • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
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Cons
Carbonite, an OpenText company
  • Search language is complex.
  • Easy to miss items if not proficient in search functionality.
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Microsoft
  • adding calendar invitations is not straight forward
  • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
  • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
  • lack of flexibility on the location of the OST and PST files
  • the new version should not do away with PST files but rather improve their reliability.
  • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
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Likelihood to Renew
Carbonite, an OpenText company
No answers on this topic
Microsoft
It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
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Usability
Carbonite, an OpenText company
No answers on this topic
Microsoft
The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
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Performance
Carbonite, an OpenText company
No answers on this topic
Microsoft
In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
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Support Rating
Carbonite, an OpenText company
They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
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Microsoft
As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
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Alternatives Considered
Carbonite, an OpenText company
Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
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Microsoft
Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
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Return on Investment
Carbonite, an OpenText company
  • Supports our document retention polices.
  • Allows for recovery of data easily.
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Microsoft
  • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
  • It has unified how we store information so that everything isn't stored on individual computers
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ScreenShots