What users are saying about
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Top Rated
1879 Ratings
28 Ratings
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Score 9.9 out of 100

Dropbox

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Top Rated
1879 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Carbonite Safe (formerly Mozy)

Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
Kurt Ferguson | TrustRadius Reviewer

Dropbox

Dropbox is used in a variety of ways at our workplace. Sharing documents with our team on the go is made possible by Dropbox. Once a file is uploaded to Dropbox, team members can view and discuss it immediately. Some of the new features make it easier for us to keep things organized and maintain continuity during our meetings. We will store large files on it and send them to clients or suppliers via a link. A sales campaign's data is also stored in Dropbox. For example, it enables our marketing team to work on various sales campaigns from any location.
Mostafa Swid | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Carbonite Safe (formerly Mozy)
Dropbox
7.6
Versioning
Carbonite Safe (formerly Mozy)
Dropbox
7.4
Video files
Carbonite Safe (formerly Mozy)
Dropbox
7.5
Audio files
Carbonite Safe (formerly Mozy)
Dropbox
7.6
Document collaboration
Carbonite Safe (formerly Mozy)
Dropbox
7.8
Access control
Carbonite Safe (formerly Mozy)
Dropbox
7.6
File search
Carbonite Safe (formerly Mozy)
Dropbox
7.5
Device sync
Carbonite Safe (formerly Mozy)
Dropbox
7.6

Cloud Storage Security & Administration

Carbonite Safe (formerly Mozy)
Dropbox
7.7
User and role management
Carbonite Safe (formerly Mozy)
Dropbox
7.5
File organization
Carbonite Safe (formerly Mozy)
Dropbox
8.0
Device management
Carbonite Safe (formerly Mozy)
Dropbox
7.6

Cloud Storage Platform

Carbonite Safe (formerly Mozy)
Dropbox
7.7
Performance
Carbonite Safe (formerly Mozy)
Dropbox
8.1
Reliability
Carbonite Safe (formerly Mozy)
Dropbox
8.1
Storage Reports
Carbonite Safe (formerly Mozy)
Dropbox
7.0

Pros

Carbonite Safe (formerly Mozy)

  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
Anonymous | TrustRadius Reviewer

Dropbox

  • We are transferring large files and multiple files with various internal and external parties due to the ease of sharing files and folders.
  • Smart sync, so you don't have to worry about device space and search large file batches quickly.
  • Synchronizing a data file across organizations without the user having to do anything other than work is a significant benefit of cloud computing.
  • Allowing only the people who need it to have access is a huge perk and works well with other enterprise software.
Muhammad Hossain | TrustRadius Reviewer

Cons

Carbonite Safe (formerly Mozy)

  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
Ruby Javaid | TrustRadius Reviewer

Dropbox

  • At one point 2 gigs [were] deemed enough for the "Free" version of Dropbox and its competition. However as even the most simple picture from a phone gets larger, 2 gigs might no longer be enough. Might want to increase the free size to adjust for file size inflation.
  • Dropbox's app is very presumptive of updating itself every time you log on to a system that it's installed on. I know that's a feature you can turn off, but the assumption to turn that feature on by default is annoying.
  • Dropbox could use a phone app function that would initiate a download to a designated computer hard drive. It would eliminate having to see the file on your phone, go to your computer, turn it on and then download the file.
Daniel Epstein | TrustRadius Reviewer

Likelihood to Renew

Carbonite Safe (formerly Mozy)

Carbonite Safe (formerly Mozy) 5.9
Based on 2 answers
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
Joshua Cedeño | TrustRadius Reviewer

Dropbox

Dropbox 10.0
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Michelle Hidalgo | TrustRadius Reviewer

Usability

Carbonite Safe (formerly Mozy)

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 8.5
Based on 23 answers
Dropbox is dead simple to us since right out of the box, it creates a folder on your PC and anything added to it gets synced to the cloud and any other device signed into that account. You can then dive deeper into permissions, version history, etc. Overall though, the minimalist approach is welcome since not everyone we work with is highly technical and that itself saves us time and money. Many of our colleagues already use Dropbox for their personal cloud so no training is required when using it at work other than going over our own company guidelines and best practices.
Anonymous | TrustRadius Reviewer

Performance

Carbonite Safe (formerly Mozy)

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 8.7
Based on 10 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Adriano Rosa | TrustRadius Reviewer

Support Rating

Carbonite Safe (formerly Mozy)

Carbonite Safe (formerly Mozy) 10.0
Based on 4 answers
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
Vivian Vassar | TrustRadius Reviewer

Dropbox

Dropbox 7.4
Based on 60 answers
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
Arianna Wilson | TrustRadius Reviewer

Implementation Rating

Carbonite Safe (formerly Mozy)

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 10.0
Based on 4 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey | TrustRadius Reviewer

Alternatives Considered

Carbonite Safe (formerly Mozy)

Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
Derek Schroeder | TrustRadius Reviewer

Dropbox

Of all the options we tried, Dropbox was at the top in terms of performance, reliability, and features.Nextcloud is a self-hosted solution, and is the system preferred by our IT department — mainly because it is free or has no annual subscription cost. However, it's UI is clunky compared to Dropbox's. It didn't sync files as well, couldn't preview some file types, and had other technical problems. Even though it was locally hosted, it was slower than Dropbox.Google Drive is another service we used in tandem with the others. It is great for collaborative documents and spreadsheets, and does OK with some other types of projects. But for file sharing it didn't work as well, and our plan didn't allow for enough storage space compared to the other options. For my personal home use, I use pCloud. It works great, and has an optional lifetime purchase plan: You have perpetual use for a one-time payment. I like that you can sync specific subfolders to a computer, but it is more tedious or technical to set up compared to Dropbox.
Michael Prewitt | TrustRadius Reviewer

Scalability

Carbonite Safe (formerly Mozy)

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 8.0
Based on 1 answer
I can add and add a tin files large files and Dropbox is still working great!
Anonymous | TrustRadius Reviewer

Return on Investment

Carbonite Safe (formerly Mozy)

  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
Anonymous | TrustRadius Reviewer

Dropbox

  • Dropbox has a very generous free option. Once surpassed, the cost is relatively inexpensive, which makes it a low cost option for file sharing.
  • It allows us to easily share files with clients without needing to pay for other services that are email based.
  • It's wide usage and wide acceptance in the business world makes it easy to work with other individuals and companies, speeding up collaboration.
Anonymous | TrustRadius Reviewer

Pricing Details

Carbonite Safe (formerly Mozy)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$83.99 per year

Carbonite Safe (formerly Mozy) Editions & Modules

Edition
Basic$83.991
Plus$119.991
Prime$149.991
  1. per year
Additional Pricing Details

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Dropbox Editions & Modules

Edition
BasicFree
Plus$11.992
Family$19.992
  1. none
  2. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Carbonite Safe (formerly Mozy)
9.0
Dropbox
7.9

Likelihood to Renew

Carbonite Safe (formerly Mozy)
5.9
Dropbox
10.0

Usability

Carbonite Safe (formerly Mozy)
Dropbox
8.5

Reliability and Availability

Carbonite Safe (formerly Mozy)
Dropbox
9.0

Performance

Carbonite Safe (formerly Mozy)
Dropbox
8.7

Support Rating

Carbonite Safe (formerly Mozy)
10.0
Dropbox
7.4

Online Training

Carbonite Safe (formerly Mozy)
Dropbox
9.0

Implementation Rating

Carbonite Safe (formerly Mozy)
Dropbox
10.0

Scalability

Carbonite Safe (formerly Mozy)
Dropbox
8.0

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