Carbonite Safe vs. Dropbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Safe
Score 10.0 out of 10
N/A
Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
Dropbox
Score 8.1 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Pricing
Carbonite SafeDropbox
Editions & Modules
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Offerings
Pricing Offerings
Carbonite SafeDropbox
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbonite SafeDropbox
Considered Both Products
Carbonite Safe
Chose Carbonite Safe
Amazon Cloud Drive deleted TONS of photos I backed up years ago. I'll never trust it again. I liked Dropbox better than Box b/c of its interface and intuitiveness. Google Drive is easy but doesn't back up automatically.
Dropbox
Chose Dropbox
Dropbox has a lot more integrations that work well with our business type.
Chose Dropbox
We briefly considered Mozy and Carbonite as solutions against Dropbox, but their focus is backup first. To be honest, I'm not sure if either even offers a file sync feature any longer. They didn't solve the problem that Dropbox does in an elegant way. Apple iCloud is very …
Top Pros
Top Cons
Features
Carbonite SafeDropbox
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Carbonite Safe
-
Ratings
Dropbox
7.5
584 Ratings
12% below category average
Versioning00 Ratings7.2446 Ratings
Video files00 Ratings7.9453 Ratings
Audio files00 Ratings8.3402 Ratings
Document collaboration00 Ratings7.6508 Ratings
Access control00 Ratings7.5545 Ratings
File search00 Ratings7.0566 Ratings
Device sync00 Ratings7.4536 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Carbonite Safe
-
Ratings
Dropbox
7.3
561 Ratings
17% below category average
User and role management00 Ratings7.1507 Ratings
File organization00 Ratings7.8552 Ratings
Device management00 Ratings7.1471 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Carbonite Safe
-
Ratings
Dropbox
7.5
557 Ratings
12% below category average
Performance00 Ratings7.6554 Ratings
Reliability00 Ratings7.9556 Ratings
Storage Reports00 Ratings7.0422 Ratings
Best Alternatives
Carbonite SafeDropbox
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.6 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite SafeDropbox
Likelihood to Recommend
9.0
(11 ratings)
7.3
(606 ratings)
Likelihood to Renew
5.9
(2 ratings)
5.8
(27 ratings)
Usability
-
(0 ratings)
8.5
(26 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
7.3
(6 ratings)
Support Rating
10.0
(2 ratings)
5.1
(33 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(3 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
Carbonite SafeDropbox
Likelihood to Recommend
Carbonite, an OpenText company
Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
Read full review
Dropbox
Dropbox is well-suited for file sharing within our organization. We have employees who do not work out of a traditional office and need to access files from a variety of locations: at home, in client meetings, and while traveling. Dropbox allows us to continue to work from anywhere and collaborate with each other by sharing our files.
Read full review
Pros
Carbonite, an OpenText company
  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
Read full review
Dropbox
  • Dropbox's real-time collaboration features, including simultaneous editing and commenting, have revolutionized the way our teams work together.
  • On multiple occasions, we've accidentally overwritten important documents or needed to retrieve deleted files. With Dropbox, we can easily revert to previous versions or recover deleted files, preventing data loss and minimizing disruptions.
  • Dropbox excels in making file sharing a breeze. With just a few clicks, we can generate shareable links or invite colleagues to shared folders.
Read full review
Cons
Carbonite, an OpenText company
  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
Read full review
Dropbox
  • Change the name of the root folder, the "()" can cause problems sometimes with some tools trying to find paths inside of the root folder.
  • The upload queue becomes slow trying to upload files that have more than ~500mb of file size, even if I have 1 Gbit of speed, Dropbox gets stuck uploading single files with that rule.
  • Sometimes we can't move a shared folder from root location.
  • LAN sync seems not to be working in my experience.
Read full review
Likelihood to Renew
Carbonite, an OpenText company
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
Read full review
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Usability
Carbonite, an OpenText company
No answers on this topic
Dropbox
[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
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Performance
Carbonite, an OpenText company
No answers on this topic
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Support Rating
Carbonite, an OpenText company
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
Read full review
Dropbox
Our experience with support has been limited which is a good thing. We haven't experienced any major issues with the service and most of our service interactions have been useability questions which we were able to find answers for within their knowledge base. For the few times we have reached out to support, the responses were on point, quick, and our issue was resolved in one interaction. I appreciate not being routed to a chatbot or offshored support.
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Implementation Rating
Carbonite, an OpenText company
No answers on this topic
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Alternatives Considered
Carbonite, an OpenText company
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
Read full review
Dropbox
Dropbox gives more visual control over the success of uploading. WeTransfer uploads and then sends a link to the recipient. If something goes wrong during the upload, there doesn't appear to be a way to begin again from the dropping point. With Dropbox, I can watch as it uploads. If I lose a connection, it will continue uploading where it left off when I get a new connection. This is vital in transferring large files. If WeTransfer offers that, I was never able to figure it out.
Read full review
Return on Investment
Carbonite, an OpenText company
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
Read full review
Dropbox
  • Helped us to streamline boxes of papers into electronic folders.
  • Enables a more solid backup of necessary files, not dependent on one specific computer or one specific box of papers.
  • Enabled a quicker search to locate specific files than the previously used operations.
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.