Carbonite Safe vs. Google Drive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Safe
Score 10.0 out of 10
N/A
Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
Google Drive
Score 8.8 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Pricing
Carbonite SafeGoogle Drive
Editions & Modules
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Offerings
Pricing Offerings
Carbonite SafeGoogle Drive
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.
More Pricing Information
Community Pulse
Carbonite SafeGoogle Drive
Considered Both Products
Carbonite Safe
Chose Carbonite Safe
Amazon Cloud Drive deleted TONS of photos I backed up years ago. I'll never trust it again. I liked Dropbox better than Box b/c of its interface and intuitiveness. Google Drive is easy but doesn't back up automatically.
Chose Carbonite Safe
Mozy was the easiest to administer and setup.
Google Drive

No answer on this topic

Top Pros
Top Cons
Features
Carbonite SafeGoogle Drive
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Carbonite Safe
-
Ratings
Google Drive
8.7
198 Ratings
Versioning00 Ratings8.4175 Ratings
Video files00 Ratings8.3167 Ratings
Audio files00 Ratings8.6162 Ratings
Document collaboration00 Ratings9.4195 Ratings
Access control00 Ratings8.8193 Ratings
File search00 Ratings8.5197 Ratings
Device sync00 Ratings8.5184 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Carbonite Safe
-
Ratings
Google Drive
8.7
192 Ratings
User and role management00 Ratings9.0181 Ratings
File organization00 Ratings8.5191 Ratings
Device management00 Ratings8.7101 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Carbonite Safe
-
Ratings
Google Drive
8.7
192 Ratings
Performance00 Ratings8.7190 Ratings
Reliability00 Ratings8.9192 Ratings
Storage Reports00 Ratings8.589 Ratings
User Ratings
Carbonite SafeGoogle Drive
Likelihood to Recommend
9.0
(11 ratings)
8.8
(199 ratings)
Likelihood to Renew
5.9
(2 ratings)
9.9
(5 ratings)
Usability
-
(0 ratings)
3.8
(36 ratings)
Performance
-
(0 ratings)
9.4
(14 ratings)
Support Rating
10.0
(4 ratings)
3.1
(82 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(9 ratings)
User Testimonials
Carbonite SafeGoogle Drive
Likelihood to Recommend
Carbonite, an OpenText company
Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
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Google
Suppose you require quick access to files across multiple systems. Real-time collaboration on Google Docs, Slides, and Sheets. You don’t have to send ten different versions of the same file back and forth. One person can write a document in Los Angeles, and someone in Tokyo can be on at the same time and see their edits as they make them.
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Pros
Carbonite, an OpenText company
  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
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Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
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Cons
Carbonite, an OpenText company
  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
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Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
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Likelihood to Renew
Carbonite, an OpenText company
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
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Google
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
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Usability
Carbonite, an OpenText company
No answers on this topic
Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
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Performance
Carbonite, an OpenText company
No answers on this topic
Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
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Support Rating
Carbonite, an OpenText company
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
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Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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In-Person Training
Carbonite, an OpenText company
No answers on this topic
Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
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Implementation Rating
Carbonite, an OpenText company
No answers on this topic
Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
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Alternatives Considered
Carbonite, an OpenText company
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
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Google
Even though AWS provides a very similar service, Google Drive presents a much easier, cleaner and more user friendly platform (both through explorer or desktop app). Contrary to AWS where each collaborator needs to have a specific set of credentials to access the storage, Drive simplifies this process by enabling admins to invite google/gmail profiles to a specific folder or file, saving the whole proces of creating new profiles and credentials for new agents. Google customer Support is also in my experience much more attentive, quickly addressing any issues you might find using their service.
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Return on Investment
Carbonite, an OpenText company
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
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Google
  • It is best to use if your university has partnered with Google. Unlimited Cloud Storage plus simplicity is evert student's dream!
  • It would be good, though, if Google would partner with other companies to be able to support/run other file types.
  • It is not pricey for all it's worth!
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