Carbonite Safe vs. Unitrends

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Safe
Score 8.6 out of 10
N/A
Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
Unitrends
Score 7.9 out of 10
N/A
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
Pricing
Carbonite SafeUnitrends
Editions & Modules
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
No answers on this topic
Offerings
Pricing Offerings
Carbonite SafeUnitrends
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Carbonite SafeUnitrends
Considered Both Products
Carbonite Safe
Chose Carbonite Safe
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups …
Chose Carbonite Safe
I have used different products such as Carbonite, Unitrends and Datto. Mozy is on a very similar level as Carbonite but has been more reliable overall from my experience. Unitrends and Datto have more complete products that offer a strong combination for local and cloud backup …
Unitrends

No answer on this topic

Features
Carbonite SafeUnitrends
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Safe
8.9
3 Ratings
6% above category average
Unitrends
7.8
361 Ratings
8% below category average
Universal recovery10.02 Ratings7.5303 Ratings
Instant recovery4.03 Ratings8.5291 Ratings
Recovery verification9.52 Ratings7.5289 Ratings
Business application protection9.01 Ratings7.0263 Ratings
Multiple backup destinations10.01 Ratings8.0269 Ratings
Incremental backup identification9.52 Ratings8.5339 Ratings
Backup to the cloud9.73 Ratings7.0214 Ratings
Deduplication and file compression9.01 Ratings8.0327 Ratings
Snapshots10.01 Ratings7.5244 Ratings
Flexible deployment9.03 Ratings7.57 Ratings
Management dashboard9.03 Ratings7.07 Ratings
Platform support9.03 Ratings9.07 Ratings
Retention options7.23 Ratings8.07 Ratings
Encryption9.73 Ratings8.56 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Carbonite Safe
8.8
3 Ratings
6% above category average
Unitrends
-
Ratings
Continuous data protection9.03 Ratings00 Ratings
Replication8.92 Ratings00 Ratings
Operational reporting and analytics7.33 Ratings00 Ratings
Malware protection9.01 Ratings00 Ratings
Multi-location capabilities8.52 Ratings00 Ratings
Ransomware Recovery10.02 Ratings00 Ratings
Best Alternatives
Carbonite SafeUnitrends
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.6 out of 10
Cove Data Protection
Cove Data Protection
Score 9.6 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite SafeUnitrends
Likelihood to Recommend
9.3
(14 ratings)
8.0
(373 ratings)
Likelihood to Renew
5.9
(2 ratings)
8.9
(25 ratings)
Usability
9.0
(2 ratings)
8.5
(16 ratings)
Availability
-
(0 ratings)
6.2
(2 ratings)
Performance
-
(0 ratings)
5.6
(2 ratings)
Support Rating
10.0
(2 ratings)
7.9
(23 ratings)
Online Training
-
(0 ratings)
7.1
(2 ratings)
Implementation Rating
-
(0 ratings)
8.7
(12 ratings)
Configurability
-
(0 ratings)
7.1
(2 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
3.8
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Carbonite SafeUnitrends
Likelihood to Recommend
Carbonite, an OpenText company
Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
Read full review
Kaseya
We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
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Pros
Carbonite, an OpenText company
  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
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Kaseya
  • It has fully automated and customizable dashboards that can run with less administrative attention.
  • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
  • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
Read full review
Cons
Carbonite, an OpenText company
  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
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Kaseya
  • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
  • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
  • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
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Likelihood to Renew
Carbonite, an OpenText company
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
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Kaseya
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
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Usability
Carbonite, an OpenText company
Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
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Kaseya
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
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Reliability and Availability
Carbonite, an OpenText company
No answers on this topic
Kaseya
The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
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Performance
Carbonite, an OpenText company
No answers on this topic
Kaseya
The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
Read full review
Support Rating
Carbonite, an OpenText company
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
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Kaseya
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
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Online Training
Carbonite, an OpenText company
No answers on this topic
Kaseya
It was sufficient to get started. It was not super deep. We called support often to get going.
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Implementation Rating
Carbonite, an OpenText company
No answers on this topic
Kaseya
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
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Alternatives Considered
Carbonite, an OpenText company
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
Read full review
Kaseya
Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
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Scalability
Carbonite, an OpenText company
No answers on this topic
Kaseya
Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
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Return on Investment
Carbonite, an OpenText company
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
Read full review
Kaseya
  • It has saved some deleted file server data for our business department.
  • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
  • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
Read full review
ScreenShots