Carbonite Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Server
Score 8.5 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Pricing
Carbonite Server
Editions & Modules
Power
$800.04
per year
Ultimate
1,300.08
per year
Offerings
Pricing Offerings
Carbonite Server
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Carbonite Server
Considered Both Products
Carbonite Server
Chose Carbonite Server
We use Easus backup as our on site backup solution. Carbonite is definitely in line with what the industry is offering, with the added reliability of multiple offsite storage locations. I am not sure of a company with as good a reputation.
Chose Carbonite Server
Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam …
Chose Carbonite Server
I prefer code42's admin console, it was cleaner, more responsive, and easier to navigate. The backup system was very similar.
Chose Carbonite Server
As the Carbonite Server Backup tool is one of the best among all backup tools in the market, we like to opt it for several customers. It's very user friendly and most reliable. Deployment part and support is also good.
Chose Carbonite Server
We migrated from NetBackup as we wanted to get rid of our Tape library and media used. We also compared with Veeam to replace the Carbonite server backup. We changed our plan, as we needed storage. It is not in our budget. We continued with Carbonite as they are cheaper in …
Chose Carbonite Server
EVault came back as a solid choice, without the added cost of retrieving our data in the event of the emergency.
Chose Carbonite Server
We used Symantec before EVault and our backups were large and took a long time. We were not confident in incremental backups given the amount of data we have, so we needed something that would take a backup and then only grab the changes. Carbonite EVault does that for us.
Chose Carbonite Server
We're in the financial industry, so there are certain standards that we make sure we're following. Outsourcing that role to a specialist in the area helps lighten our work load to we can concentrate on day-to-day business activities and not outside regulations. Flexibility, …
Chose Carbonite Server
We have looked at Symantec Backup Exec and actually use it for some of our less important systems. We are currently taking a look at Veeam as an alternative to EVault because of the real-time replication to live machines that Veeam may be able to provide. But so far, EVault has …
Chose Carbonite Server
We have not used or evaluated other similar products. My only experience in disaster recovery involved backing up to tapes and taking those tapes to an off-site location to restore the system, which was a much longer process.
Chose Carbonite Server
I have used HP Data Protector in the past - prefer EVault because I value the cloud solution for its ease of use and reliability. Like the online portal to manipulate backups because it provides mobility. Also like EVault central control software which is very easy to use just …
Chose Carbonite Server
Product was in place before I started working here. It works well for us because the cost was low and it supported our applications and operating systems. We will be evaluating backup and recovery within 12 months to see if EVault is still the best product for us.
Chose Carbonite Server
I was not involved but major factors were the cloud, no tapes and remote site management
Chose Carbonite Server
Went out of business but they had a sweet appliance that could be moved and the agents could still find it through a cloud/web site that directed it to it's serial number. Made it great to backup laptops too since they moved around and it wasn't always possible to reconfigure …
Chose Carbonite Server
EVault is a cheaper and more reliable solution and has less management and moving parts than the other vendors.
Chose Carbonite Server
Used Symantec Backupexec before Evault. Have not needed to evaluate another product in 8+ years.
Chose Carbonite Server
We use Symantec Backup Exec which backs up to an external hard drive. We wanted a secondary, offsite backup and chose Carbonite as it was reasonably priced and it suited our business needs at this time.
Chose Carbonite Server
Carbonite felt it was much better for us to be on Server Backup incase our server went down.
Chose Carbonite Server
They don't really compare as we use them in different ways.
Chose Carbonite Server
Carbonite sever backup is easy to set up and configure. Cost per byte is reasonable.
Chose Carbonite Server
Honestly the first use I had of this product was because I had inherited it. My first interaction came from a new client who was utilizing the software, this was a few years ago. Since that first interaction I've become more impressed with the software over the years, and when …
Chose Carbonite Server
Much easier, I love how easy it is to verify my backups. With some other products, I did not really know how they were doing because it was too time-consuming to verify the backup. With carbonite, I get email reports every day with any issues and with successes! That is going …
Chose Carbonite Server
We used Symantec many years ago, so I don't know that I can compare the two fairly. Backup Exec was hard to use and we backed up on tapes, rather than in the cloud. I feel much more confident in the backups that we have with Carbonite.
Chose Carbonite Server
N/A - since I've always used Carbonite (in lieu of thumb drive backups).
Top Pros
Top Cons
Features
Carbonite Server
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Server
8.6
21 Ratings
6% above category average
Universal recovery8.37 Ratings
Instant recovery8.28 Ratings
Recovery verification7.97 Ratings
Business application protection10.014 Ratings
Multiple backup destinations10.015 Ratings
Incremental backup identification10.019 Ratings
Backup to the cloud10.020 Ratings
Deduplication and file compression7.612 Ratings
Snapshots10.010 Ratings
Flexible deployment7.99 Ratings
Management dashboard7.59 Ratings
Platform support7.510 Ratings
Retention options7.711 Ratings
Encryption8.511 Ratings
Best Alternatives
Carbonite Server
Small Businesses
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternatives
User Ratings
Carbonite Server
Likelihood to Recommend
9.0
(35 ratings)
Likelihood to Renew
4.8
(6 ratings)
Usability
5.5
(1 ratings)
Support Rating
5.5
(1 ratings)
Implementation Rating
6.4
(1 ratings)
User Testimonials
Carbonite Server
Likelihood to Recommend
Carbonite, an OpenText company
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
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Pros
Carbonite, an OpenText company
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
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Cons
Carbonite, an OpenText company
  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
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Likelihood to Renew
Carbonite, an OpenText company
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
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Usability
Carbonite, an OpenText company
Product needs a lot of improvements in some features like Cloud and Reporting.
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Support Rating
Carbonite, an OpenText company
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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Implementation Rating
Carbonite, an OpenText company
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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Alternatives Considered
Carbonite, an OpenText company
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
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Return on Investment
Carbonite, an OpenText company
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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