Carbonite Server vs. BDRSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Server
Score 8.5 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
BDRSuite
Score 8.9 out of 10
N/A
Vembu BDR Suite is a universal backup solution catering to the backup, recovery, and disaster recovery needs of diverse IT environments. It is also optimized for service providers who deliver BaaS and DRaaS to their customers.
$12
per year per user
Pricing
Carbonite ServerBDRSuite
Editions & Modules
Power
$800.04
per year
Ultimate
1,300.08
per year
Endpoint / Workstation Backup
$12
per year per endpoint
SaaS Backup
$12
per year per user
VMs, Servers & Cloud Backup
$48
per year per VM
Apps & DB Backup
$72
per year Apps
Offerings
Pricing Offerings
Carbonite ServerBDRSuite
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Carbonite ServerBDRSuite
Top Pros
Top Cons
Features
Carbonite ServerBDRSuite
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Server
8.6
21 Ratings
6% above category average
BDRSuite
8.2
60 Ratings
1% above category average
Universal recovery8.37 Ratings8.349 Ratings
Instant recovery8.28 Ratings7.950 Ratings
Recovery verification7.97 Ratings9.351 Ratings
Business application protection10.014 Ratings7.442 Ratings
Multiple backup destinations10.015 Ratings7.942 Ratings
Incremental backup identification10.019 Ratings8.357 Ratings
Backup to the cloud10.020 Ratings8.635 Ratings
Deduplication and file compression7.612 Ratings8.747 Ratings
Snapshots10.010 Ratings7.944 Ratings
Flexible deployment7.99 Ratings7.453 Ratings
Management dashboard7.59 Ratings7.258 Ratings
Platform support7.510 Ratings8.558 Ratings
Retention options7.711 Ratings8.456 Ratings
Encryption8.511 Ratings8.650 Ratings
Best Alternatives
Carbonite ServerBDRSuite
Small Businesses
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite ServerBDRSuite
Likelihood to Recommend
9.0
(35 ratings)
8.9
(62 ratings)
Likelihood to Renew
4.8
(6 ratings)
8.9
(4 ratings)
Usability
5.5
(1 ratings)
8.6
(60 ratings)
Support Rating
5.5
(1 ratings)
7.0
(5 ratings)
Implementation Rating
6.4
(1 ratings)
8.0
(3 ratings)
User Testimonials
Carbonite ServerBDRSuite
Likelihood to Recommend
Carbonite, an OpenText company
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
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Vembu Technologies
First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions
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Pros
Carbonite, an OpenText company
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
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Vembu Technologies
  • Seed an offsite backup. A simple checkbox to seed a large backup prior to backing it up to our datacenter. Previously with another well knows backup provider this was convoluted and time-consuming.
  • Backup Speed. Vembu BDR is fast and allows me to schedule multiple jobs within time constraints that prohibit some backup products from working.
  • DR - Vembu BDR provides an option to mirror your backups to an offsite datacenter without taxing production servers with a secondary backup job.
  • Bare Metal Recovery: the ability to create a custom bootable ISO that you can quickly recover a failed physical server or workstation.
  • Ease of use: The console is consistent and very easy to use. From initial install to being fully configured takes just a few minutes.
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Cons
Carbonite, an OpenText company
  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
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Vembu Technologies
  • User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
  • User interface at portal is difficult to navigate and confusing
  • Support documentation is too generic and rarely answers my questions.
  • Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
  • Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
  • Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.
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Likelihood to Renew
Carbonite, an OpenText company
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
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Vembu Technologies
Because of the product functions and possibilities: - it's easy to use through WEB browser - installation process is not complicated - Vembu BDR solution is reliable, and works properly. It does the job. This product could get extra points for the appliance that could be imported to virtual environment (no need for windows server license or some linux knowledge).
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Usability
Carbonite, an OpenText company
Product needs a lot of improvements in some features like Cloud and Reporting.
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Vembu Technologies
As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.
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Support Rating
Carbonite, an OpenText company
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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Vembu Technologies
It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
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Implementation Rating
Carbonite, an OpenText company
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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Vembu Technologies
It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People
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Alternatives Considered
Carbonite, an OpenText company
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
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Vembu Technologies
I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
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Return on Investment
Carbonite, an OpenText company
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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Vembu Technologies
  • For organizations that use different tools for Backup and recovery, this could be the single tool for Storage and Backup Administrators to automate and work effectively.
  • Software cost is lesser thus the money can be invested for other tools/software procurement
  • I don't think there is any negative impact as of now
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ScreenShots

BDRSuite Screenshots

Screenshot of EncryptionScreenshot of SchedulingScreenshot of vm selectionScreenshot of RetentionScreenshot of Multiple Recovery