Carbonite Server vs. ShareFile

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Server
Score 8.5 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
ShareFile
Score 8.4 out of 10
N/A
ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.
$10
per month per user, per month, minimum of 3 users
Pricing
Carbonite ServerShareFile
Editions & Modules
Power
$800.04
per year
Ultimate
1,300.08
per year
Standard
$10
per user, per month, minimum of 3 users
Advanced
$16
per user, per month, minimum of 3 users
Premium
$25
per user, per month, minimum of 3 users
Virtual Data Room
$67.50
per user, per month, minimum of 5 users
Offerings
Pricing Offerings
Carbonite ServerShareFile
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Carbonite ServerShareFile
Top Pros
Top Cons
Features
Carbonite ServerShareFile
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Server
8.6
21 Ratings
5% above category average
ShareFile
-
Ratings
Universal recovery8.37 Ratings00 Ratings
Instant recovery8.28 Ratings00 Ratings
Recovery verification7.97 Ratings00 Ratings
Business application protection10.014 Ratings00 Ratings
Multiple backup destinations10.015 Ratings00 Ratings
Incremental backup identification10.019 Ratings00 Ratings
Backup to the cloud10.020 Ratings00 Ratings
Deduplication and file compression7.612 Ratings00 Ratings
Snapshots10.010 Ratings00 Ratings
Flexible deployment7.99 Ratings00 Ratings
Management dashboard7.59 Ratings00 Ratings
Platform support7.510 Ratings00 Ratings
Retention options7.711 Ratings00 Ratings
Encryption8.511 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Carbonite Server
-
Ratings
ShareFile
8.9
64 Ratings
5% above category average
Versioning00 Ratings8.050 Ratings
Video files00 Ratings9.042 Ratings
Audio files00 Ratings9.339 Ratings
Document collaboration00 Ratings8.358 Ratings
Access control00 Ratings10.061 Ratings
File search00 Ratings9.061 Ratings
Device sync00 Ratings8.753 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Carbonite Server
-
Ratings
ShareFile
9.1
60 Ratings
5% above category average
User and role management00 Ratings9.257 Ratings
File organization00 Ratings10.060 Ratings
Device management00 Ratings8.048 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Carbonite Server
-
Ratings
ShareFile
8.6
62 Ratings
1% above category average
Performance00 Ratings9.061 Ratings
Reliability00 Ratings9.562 Ratings
Storage Reports00 Ratings7.449 Ratings
Best Alternatives
Carbonite ServerShareFile
Small Businesses
BDRSuite
BDRSuite
Score 9.0 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite ServerShareFile
Likelihood to Recommend
9.0
(35 ratings)
8.6
(88 ratings)
Likelihood to Renew
4.8
(6 ratings)
9.1
(8 ratings)
Usability
5.5
(1 ratings)
9.1
(19 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(14 ratings)
Support Rating
5.5
(1 ratings)
1.1
(14 ratings)
Implementation Rating
6.4
(1 ratings)
9.1
(3 ratings)
Configurability
-
(0 ratings)
5.0
(2 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
Product Scalability
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Carbonite ServerShareFile
Likelihood to Recommend
Carbonite, an OpenText company
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
Read full review
ShareFile
Sometimes we just need to send a single large file, and compressing it is easier than using ShareFile. But generally, we use ShareFile to exchange or send anything over 20 MB. A problem that we have not had [yet], but wonder about is this: Are ShareFile and its e-mailed links safe for transmission to/from U.S. Government computers? All of our public-sector clients are state and locality-based. We haven't had any interacton with U.S. entities. U.S. entities, especially DOD, are rather particular about these type of file-sharing sites and links embedded inside e-mails.
Read full review
Pros
Carbonite, an OpenText company
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Read full review
ShareFile
  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Read full review
Cons
Carbonite, an OpenText company
  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Read full review
ShareFile
  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
Read full review
Likelihood to Renew
Carbonite, an OpenText company
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Read full review
ShareFile
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Read full review
Usability
Carbonite, an OpenText company
Product needs a lot of improvements in some features like Cloud and Reporting.
Read full review
ShareFile
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
Read full review
Reliability and Availability
Carbonite, an OpenText company
No answers on this topic
ShareFile
The software has never been down when I needed to use it.
Read full review
Performance
Carbonite, an OpenText company
No answers on this topic
ShareFile
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Read full review
Support Rating
Carbonite, an OpenText company
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Read full review
ShareFile
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
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Implementation Rating
Carbonite, an OpenText company
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Read full review
ShareFile
Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
Read full review
Alternatives Considered
Carbonite, an OpenText company
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Read full review
ShareFile
ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
Read full review
Scalability
Carbonite, an OpenText company
No answers on this topic
ShareFile
I am a one person office. I have no idea how this software would scale to a larger office.
Read full review
Return on Investment
Carbonite, an OpenText company
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Read full review
ShareFile
  • It's been huge in allowing our freelancers to upload a doc or email comp into the system and initiate a workflow so that those inside the organization can provide feedback without the need of staying on top of emails/messages. It's all located in one place.
  • The time suck from the previously-mentioned annotations issue has caused me to lose some productivity as I have to 'wait my turn' to drop in an annotation, then have it removed, and re-attempt multiple times. Not a huge impact on ROI, but it does affect productivity.
  • From the product side, it is helpful for me to reference what the content will be on our website before the page goes up, as well as the copy we send to our retailers who resell our products. Our marketing lingo stays even across all touch-points because of ShareFile.
Read full review
ScreenShots

ShareFile Screenshots

Screenshot of ShareFile dashboardScreenshot of ShareFile Outlook PluginScreenshot of ProjectsScreenshot of Link sharing optionsScreenshot of ShareFile e-signature