Carbonite Server vs. Infrascale Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Server
Score 8.6 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Infrascale Platform
Score 9.5 out of 10
N/A
The Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.N/A
Pricing
Carbonite ServerInfrascale Platform
Editions & Modules
Power
$800.04
per year
Ultimate
1,300.08
per year
No answers on this topic
Offerings
Pricing Offerings
Carbonite ServerInfrascale Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Carbonite ServerInfrascale Platform
Top Pros
Top Cons
Features
Carbonite ServerInfrascale Platform
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Server
8.6
21 Ratings
Infrascale Platform
9.7
3 Ratings
Universal recovery8.37 Ratings10.03 Ratings
Instant recovery8.216 Ratings10.03 Ratings
Recovery verification7.97 Ratings7.03 Ratings
Business application protection10.014 Ratings8.92 Ratings
Multiple backup destinations10.015 Ratings10.03 Ratings
Incremental backup identification10.019 Ratings10.03 Ratings
Backup to the cloud10.020 Ratings10.03 Ratings
Deduplication and file compression7.612 Ratings10.02 Ratings
Snapshots10.010 Ratings10.02 Ratings
Flexible deployment7.99 Ratings10.03 Ratings
Management dashboard7.59 Ratings10.03 Ratings
Platform support7.510 Ratings10.03 Ratings
Retention options7.711 Ratings10.03 Ratings
Encryption8.511 Ratings9.82 Ratings
User Ratings
Carbonite ServerInfrascale Platform
Likelihood to Recommend
9.0
(35 ratings)
10.0
(3 ratings)
Likelihood to Renew
4.8
(6 ratings)
-
(0 ratings)
Usability
5.5
(1 ratings)
10.0
(1 ratings)
Support Rating
5.5
(2 ratings)
9.0
(2 ratings)
Implementation Rating
6.4
(2 ratings)
-
(0 ratings)
User Testimonials
Carbonite ServerInfrascale Platform
Likelihood to Recommend
Carbonite, an OpenText company
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
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Infrascale
The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.
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Pros
Carbonite, an OpenText company
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
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Infrascale
  • Makes consistent, verifiable onsite backups of our corporate data.
  • Makes consistent, verifiable offsite backups of our corporate data
  • Plays very nice with VMware, the infrastructure we currently use
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Cons
Carbonite, an OpenText company
  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
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Infrascale
  • More expensive than Backblaze
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Likelihood to Renew
Carbonite, an OpenText company
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
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Infrascale
No answers on this topic
Usability
Carbonite, an OpenText company
Product needs a lot of improvements in some features like Cloud and Reporting.
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Infrascale
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
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Support Rating
Carbonite, an OpenText company
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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Infrascale
It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
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Implementation Rating
Carbonite, an OpenText company
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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Infrascale
No answers on this topic
Alternatives Considered
Carbonite, an OpenText company
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
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Infrascale
Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
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Return on Investment
Carbonite, an OpenText company
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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Infrascale
  • Peace of mind: our entire virtual environment is backed up both onsite and offsite
  • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
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