What users are saying about
67 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Likelihood to Recommend

Carbonite Server

More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
Anonymous | TrustRadius Reviewer

Veritas Enterprise Vault

I recommend Enterprise Vault, especially over native Exchange archiving when:1. You have, or may need litigation holds and searches2. There is a need to archive and set defined retention periods for Journaling3. You have lots of duplicate large emails that you want to get deduplication of4. You need/ want to be able to search attachment in addition to emails5. You want or need Litigation searches or archive retention to be handled by a team separate from your Email team
Joshua Kirk | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Carbonite Server
8.5
Veritas Enterprise Vault
Universal recovery
Carbonite Server
8.3
Veritas Enterprise Vault
Live recovery
Carbonite Server
8.2
Veritas Enterprise Vault
Recovery verification
Carbonite Server
7.9
Veritas Enterprise Vault
Business application protection
Carbonite Server
9.6
Veritas Enterprise Vault
Multiple backup destinations
Carbonite Server
9.6
Veritas Enterprise Vault
Incremental backup identification
Carbonite Server
9.7
Veritas Enterprise Vault
Backup to the cloud
Carbonite Server
9.9
Veritas Enterprise Vault
Deduplication and file compression
Carbonite Server
7.6
Veritas Enterprise Vault
Snapshots
Carbonite Server
8.9
Veritas Enterprise Vault
Flexible deployment
Carbonite Server
7.9
Veritas Enterprise Vault
Management dashboard
Carbonite Server
7.5
Veritas Enterprise Vault
Platform support
Carbonite Server
7.5
Veritas Enterprise Vault
Retention options
Carbonite Server
7.7
Veritas Enterprise Vault
Encryption
Carbonite Server
8.5
Veritas Enterprise Vault

Pros

Carbonite Server

  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Shea Taylor | TrustRadius Reviewer

Veritas Enterprise Vault

  • The Veritas Enterprise Vault [uses] SDS storage is a good advantage.
  • They are helping reduce the cost and deliver the high-performance application
Anonymous | TrustRadius Reviewer

Cons

Carbonite Server

  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Anonymous | TrustRadius Reviewer

Veritas Enterprise Vault

  • The search function in the vault does not work very well.
  • Cost. If not planned diligently, it might add to the overall cost.
  • Not easy get a expert to address the issue fast.
Ismael Pereira | TrustRadius Reviewer

Likelihood to Renew

Carbonite Server

Carbonite Server 4.8
Based on 6 answers
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Anonymous | TrustRadius Reviewer

Veritas Enterprise Vault

Veritas Enterprise Vault 8.6
Based on 2 answers
Symantec Enterprise is one of the best in the industry. We have already deployed their product to thousands of devices in the company and it would be a huge project to go through and change to an alternative product. We have also had much luck in dealing with their customer support. They have been very pleasant to deal with and their technical support has been quite knowledgeable in fixing our issues. This leaves us with very little reason to switch to a new product. We would have to see a significant amount of cost savings to switch to an alternative that offers all the same features and modules.
Ryan Hanzalik | TrustRadius Reviewer

Usability

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Product needs a lot of improvements in some features like Cloud and Reporting.
Anonymous | TrustRadius Reviewer

Veritas Enterprise Vault

No score
No answers yet
No answers on this topic

Support Rating

Carbonite Server

Carbonite Server 5.5
Based on 2 answers
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Anonymous | TrustRadius Reviewer

Veritas Enterprise Vault

No score
No answers yet
No answers on this topic

Implementation Rating

Carbonite Server

Carbonite Server 6.4
Based on 2 answers
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Anonymous | TrustRadius Reviewer

Veritas Enterprise Vault

No score
No answers yet
No answers on this topic

Alternatives Considered

Carbonite Server

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Robb Glietz | TrustRadius Reviewer

Veritas Enterprise Vault

We evaluated Z Technologies and EMC archiving solutions. EMC archiving solution was not cohesive at the time. They had one for mail archiving and another product for file services archiving. I wanted a single solution targeting different platforms so that additional storage efficiency could be achieved. Z Technologies wasn't bad but a much small company compared to Symantec / Veritas. Their solution appeared to more difficult to configure and to setup. They had an AD syncing mechanism where it synced our production AD against a copy of ldap objects in Z technologies. did not like the fact that there was going to be another ldap repository.
Sheldon Eng | TrustRadius Reviewer

Return on Investment

Carbonite Server

  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Timika Hite | TrustRadius Reviewer

Veritas Enterprise Vault

  • Helps on the data management life-cycle, moving unused data to cheaper storage and/or deleting it after some time, if required.
  • Also helps reducing the amount of data to be backed up on the active array.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Carbonite Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Carbonite Server Editions & Modules

Edition
Power800.041
Ultimate1,300.081
  1. per year
Additional Pricing Details
Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

Veritas Enterprise Vault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veritas Enterprise Vault Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Carbonite Server
9.1
Veritas Enterprise Vault
7.3

Likelihood to Renew

Carbonite Server
4.8
Veritas Enterprise Vault
8.6

Usability

Carbonite Server
5.5
Veritas Enterprise Vault

Support Rating

Carbonite Server
5.5
Veritas Enterprise Vault

Implementation Rating

Carbonite Server
6.4
Veritas Enterprise Vault

Add comparison