CardConnect vs. FloristWare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CardConnect
Score 3.0 out of 10
N/A
CardConnect is a point-of-sale software solution with features such as payment security and enterprise integration. It was acquired by First Data in July 2017, and is now owned and supported by Fiserv since the Fiserv/First Data merger (July 2019).N/A
FloristWare
Score 9.0 out of 10
Small Businesses (1-50 employees)
FloristWare is a POS/CRM system for anyone in the business of selling flowers. It is designed to help retail florists increase sales and profits while saving time and money. The vendor says FloristWare is an "independent" system, meaning that it is not affiliated with any wire service and does not involve the costs or entanglements that typically come with wire service systems. Additionally, the vendor says it is also very different than other independent POS…N/A
Pricing
CardConnectFloristWare
Editions & Modules
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Offerings
Pricing Offerings
CardConnectFloristWare
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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CardConnectFloristWare
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Medium-sized Companies
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Enterprises

No answers on this topic

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User Ratings
CardConnectFloristWare
Likelihood to Recommend
3.0
(4 ratings)
9.0
(4 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
2.0
(2 ratings)
9.1
(1 ratings)
User Testimonials
CardConnectFloristWare
Likelihood to Recommend
Fiserv
CardConnect is a good option for payment capture, but getting less experienced stores up and running takes significant effort compared to other processors we use. This seems to be due to poor communication since there isn't a dedicated rep familiar with the use case like we have with other processors.
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FloristWare
FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.
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Pros
Fiserv
  • Monitoring payments.
  • For payment, there is an online user interface.
  • Creating pre-made personalized billing bundles.
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FloristWare
  • The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
  • The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
  • The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.
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Cons
Fiserv
  • customer service
  • stealing money
  • unclear contract/forever changing contract terms
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FloristWare
  • I would like to see the ability to save work and continue later (as in pause order entering).
  • I would like to see in the future a more advanced routing module.
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Usability
Fiserv
No answers on this topic
FloristWare
I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.
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Support Rating
Fiserv
CardConnect does not solve problems or have managers or supervisors that exist do so. Voicemail box of the appointed representative remains full when you need to reach them. Representative will fail to read email if "lengthy". When you call for customer service you are skirted around from department to department, and specific questions are not answered.
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FloristWare
Support is outstanding, Mark wouldn't allow anything less!
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Alternatives Considered
Fiserv
We are considering moving to stripe soon. We find their POS to be comparable but their online processing features are integrated with far more platforms.
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FloristWare
I have never felt the need to seek out an alternative to Floristware.
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Return on Investment
Fiserv
  • It has been easy to configure.
  • it has boosted our sales at the client interest.
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FloristWare
  • Has kept us on top of account billing, so positive
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