What users are saying about
3 Ratings
8 Ratings
3 Ratings
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Score 10 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Cardknox

We use Cardknox differently than I imagine most people would. For example, we do not use their client database feature, as we have all that stored in our medical system. Another type of business would likely find that feature a big help. We are very pleased with Cardknox's service and support, which is not often required.
Anonymous | TrustRadius Reviewer

WePay

It is good when you need a temporary (or permanent) solution to get funds to your bank account for something as small as a one time event, recurring or larger. It has reputable companies that use it and seems to integrate easily with most systems and accounts. You will have to go through a whole setup, with your bank accounts, etc.
Anonymous | TrustRadius Reviewer

Pros

Cardknox

  • Customer support is fantastic
  • Payment technology is the best I've seen in payment industry.
  • The solution is very comprehensive and flexible for our demanding needs.
Robert Brinton | TrustRadius Reviewer

WePay

  • Easy for new users to set up a WePay account.
  • Easy and quick for users with WePay accounts to make donations.
  • Fairly quick payouts to organizations who receive donations through our platform.
Keith Hajovsky | TrustRadius Reviewer

Cons

Cardknox

  • Every product can be improved, but as it relates to how we use Cardknox, they do everything we need.
Jim Broughton | TrustRadius Reviewer

WePay

  • Admin reporting could be improved
  • Fees are pulled out of each transaction instead of aggregated at the end of the month (this could be a pro for some users)
  • Difficult to give switch the admin role after it has already been assigned
  • No credit card swipers
  • Only way to process a transaction is directly through the website
Anonymous | TrustRadius Reviewer

Usability

Cardknox

Cardknox 10.0
Based on 1 answer
Cardknox is very user friendly. Patients young and old, tech savvy to technologically challenged, have all been able to use it!
Anonymous | TrustRadius Reviewer

WePay

No score
No answers yet
No answers on this topic

Support Rating

Cardknox

Cardknox 10.0
Based on 3 answers
We have direct access to their support team. They have 24/7 support and are always able to help when we contact them
Robert Brinton | TrustRadius Reviewer

WePay

No score
No answers yet
No answers on this topic

Alternatives Considered

Cardknox

We have used other card processors, but in my opinion, Cardknox is in another league. Their product works; it is easy to install; it is constantly being improved, and they have great support.
Jim Broughton | TrustRadius Reviewer

WePay

PayPal has it's own niche, and have more stand alone options, but they are confusing to navigate unless you are in their system a lot. Integration can take a lot more time to do and test out. Plus WePay charges less than PayPal does which in this case is an advantage.
Matthew Veil | TrustRadius Reviewer

Return on Investment

Cardknox

  • Patients are much more secure giving us their credit card information since we have switched to using Cardknox. They even have the option of entering it themselves to reduce any risk of the number being overheard to zero.
  • It is much faster and smoother to find and charge a card when necessary.
Anonymous | TrustRadius Reviewer

WePay

  • Cuts down on sales time because Wepay does the approval instantly
  • Less return on a per transaction basis because the Wepay fees are pretty high to start with so we can't mark them up too high
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cardknox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WePay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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