Cardknox vs. WePay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cardknox
Score 9.0 out of 10
N/A
Cardknox is an omnichannel payment gateway that can be integrated with POS systems, ERP software, e-commerce, and mobile platforms. The vendor states they offer flexible payment solutions and innovative technology to qualify transactions for the lowest interchange rates. Cardknox further states they serve thousands of partners and customers across every major industry throughout the U.S. and Canada.N/A
WePay
Score 7.3 out of 10
N/A
WePay is a payment processing and mobile point-of-sale (mpos) software solution with features such as facilitating payments between buyers & sellers and instantly enabling users to accept donations. WePay was acquired by Chase in 2017.N/A
Pricing
CardknoxWePay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CardknoxWePay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
CardknoxWePay
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Amazon Pay
Amazon Pay
Score 8.7 out of 10
Amazon Pay
Amazon Pay
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CardknoxWePay
Likelihood to Recommend
10.0
(3 ratings)
7.0
(8 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
CardknoxWePay
Likelihood to Recommend
Cardknox
We use Cardknox differently than I imagine most people would. For example, we do not use their client database feature, as we have all that stored in our medical system. Another type of business would likely find that feature a big help. We are very pleased with Cardknox's service and support, which is not often required.
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Chase
It is good when you need a temporary (or permanent) solution to get funds to your bank account for something as small as a one time event, recurring or larger. It has reputable companies that use it and seems to integrate easily with most systems and accounts. You will have to go through a whole setup, with your bank accounts, etc.
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Pros
Cardknox
  • Customer support is fantastic
  • Payment technology is the best I've seen in payment industry.
  • The solution is very comprehensive and flexible for our demanding needs.
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Chase
  • Easy for new users to set up a WePay account.
  • Easy and quick for users with WePay accounts to make donations.
  • Fairly quick payouts to organizations who receive donations through our platform.
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Cons
Cardknox
  • Every product can be improved, but as it relates to how we use Cardknox, they do everything we need.
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Chase
  • Admin reporting could be improved
  • Fees are pulled out of each transaction instead of aggregated at the end of the month (this could be a pro for some users)
  • Difficult to give switch the admin role after it has already been assigned
  • No credit card swipers
  • Only way to process a transaction is directly through the website
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Usability
Cardknox
Cardknox is very user friendly. Patients young and old, tech savvy to technologically challenged, have all been able to use it!
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Chase
No answers on this topic
Support Rating
Cardknox
We have direct access to their support team. They have 24/7 support and are always able to help when we contact them
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Chase
No answers on this topic
Alternatives Considered
Cardknox
We have used other card processors, but in my opinion, Cardknox is in another league. Their product works; it is easy to install; it is constantly being improved, and they have great support.
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Chase
PayPal has it's own niche, and have more stand alone options, but they are confusing to navigate unless you are in their system a lot. Integration can take a lot more time to do and test out. Plus WePay charges less than PayPal does which in this case is an advantage.
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Return on Investment
Cardknox
  • Patients are much more secure giving us their credit card information since we have switched to using Cardknox. They even have the option of entering it themselves to reduce any risk of the number being overheard to zero.
  • It is much faster and smoother to find and charge a card when necessary.
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Chase
  • Cuts down on sales time because Wepay does the approval instantly
  • Less return on a per transaction basis because the Wepay fees are pretty high to start with so we can't mark them up too high
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ScreenShots

Cardknox Screenshots

Screenshot of The Cardknox Merchant Portal, a self-service platform for seamless management of payment activity