What users are saying about
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

CareCloud Charts

If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

CareCloud Charts
8.0
Claims management
CareCloud Charts
8.0
Patient billing
CareCloud Charts
8.0
Financial Reporting
CareCloud Charts
8.0

Patient Scheduling

CareCloud Charts
8.0
Multi-location support
CareCloud Charts
8.0
Calendar interface
CareCloud Charts
8.0

Electronic Medical Records

CareCloud Charts
8.0
Charting / document management
CareCloud Charts
9.0
Templates
CareCloud Charts
9.0
Mobile/tablet support
CareCloud Charts
5.0
Customization
CareCloud Charts
9.0

Medical Security and Privacy

CareCloud Charts
8.7
HIPAA compliance
CareCloud Charts
9.0
Role-based permission levels
CareCloud Charts
8.0
Data backups and redundancy
CareCloud Charts
9.0

Workflow and Scale

CareCloud Charts
8.0
Task tracking
CareCloud Charts
7.0
Specialty-specific workflows
CareCloud Charts
8.0
Multi-office / multi-physician capabilities
CareCloud Charts
9.0

Pros

CareCloud Charts

  • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
  • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
  • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
Anonymous | TrustRadius Reviewer

Cons

CareCloud Charts

  • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
  • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
  • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CareCloud Charts

Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
Anonymous | TrustRadius Reviewer

Pricing Details

CareCloud Charts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

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