What users are saying about
2 Ratings
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Score 8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

CareCloud Charts

If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
Anonymous | TrustRadius Reviewer

DuxWare Practice Management

Duxware has worked so well with our EMR system of MDIntelleSys since the beginning. Any issues are very quickly addressed and fixed
Mary Baglin | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

CareCloud Charts
8.0
DuxWare Practice Management
9.4
Claims management
CareCloud Charts
8.0
DuxWare Practice Management
9.0
Patient billing
CareCloud Charts
8.0
DuxWare Practice Management
10.0
Financial Reporting
CareCloud Charts
8.0
DuxWare Practice Management
10.0
Real-time eligibility verification
CareCloud Charts
DuxWare Practice Management
8.0
Coding
CareCloud Charts
DuxWare Practice Management
10.0

Patient Scheduling

CareCloud Charts
8.0
DuxWare Practice Management
10.0
Multi-location support
CareCloud Charts
8.0
DuxWare Practice Management
10.0
Calendar interface
CareCloud Charts
8.0
DuxWare Practice Management
Rule-based scheduling
CareCloud Charts
DuxWare Practice Management
10.0

Electronic Medical Records

CareCloud Charts
8.0
DuxWare Practice Management
10.0
Charting / document management
CareCloud Charts
9.0
DuxWare Practice Management
Templates
CareCloud Charts
9.0
DuxWare Practice Management
Mobile/tablet support
CareCloud Charts
5.0
DuxWare Practice Management
Customization
CareCloud Charts
9.0
DuxWare Practice Management
10.0
Integration with other EMR and PM systems
CareCloud Charts
DuxWare Practice Management
10.0

Medical Security and Privacy

CareCloud Charts
8.7
DuxWare Practice Management
10.0
HIPAA compliance
CareCloud Charts
9.0
DuxWare Practice Management
10.0
Role-based permission levels
CareCloud Charts
8.0
DuxWare Practice Management
10.0
Data backups and redundancy
CareCloud Charts
9.0
DuxWare Practice Management

Workflow and Scale

CareCloud Charts
8.0
DuxWare Practice Management
10.0
Task tracking
CareCloud Charts
7.0
DuxWare Practice Management
Specialty-specific workflows
CareCloud Charts
8.0
DuxWare Practice Management
Multi-office / multi-physician capabilities
CareCloud Charts
9.0
DuxWare Practice Management
10.0

Pros

CareCloud Charts

  • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
  • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
  • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
Anonymous | TrustRadius Reviewer

DuxWare Practice Management

No answers on this topic

Cons

CareCloud Charts

  • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
  • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
  • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
Anonymous | TrustRadius Reviewer

DuxWare Practice Management

No answers on this topic

Alternatives Considered

CareCloud Charts

Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
Anonymous | TrustRadius Reviewer

DuxWare Practice Management

The front page was the deciding factor. We don't have to go from page to page to see the entire patient information.
Mary Baglin | TrustRadius Reviewer

Pricing Details

CareCloud Charts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

DuxWare Practice Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CareCloud Charts
9.0
DuxWare Practice Management
10.0

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