CareCloud vs. Practice Fusion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CareCloud
Score 9.0 out of 10
N/A
CareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A
Practice Fusion
Score 6.3 out of 10
N/A
N/AN/A
Pricing
CareCloudPractice Fusion
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CareCloudPractice Fusion
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
CareCloudPractice Fusion
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
CareCloud
8.0
1 Ratings
4% above category average
Practice Fusion
10.0
3 Ratings
26% above category average
Claims management8.01 Ratings10.01 Ratings
Patient billing8.01 Ratings10.01 Ratings
Financial Reporting8.01 Ratings10.01 Ratings
Real-time eligibility verification00 Ratings10.01 Ratings
Coding00 Ratings10.03 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
CareCloud
8.0
1 Ratings
0% above category average
Practice Fusion
8.3
6 Ratings
4% above category average
Multi-location support8.01 Ratings7.23 Ratings
Calendar interface8.01 Ratings9.06 Ratings
Rule-based scheduling00 Ratings8.14 Ratings
Automated appointment reminders00 Ratings9.05 Ratings
Automated patient check-in00 Ratings8.14 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
CareCloud
8.0
1 Ratings
10% above category average
Practice Fusion
8.1
6 Ratings
11% above category average
Charting / document management9.01 Ratings8.56 Ratings
Templates9.01 Ratings6.25 Ratings
Mobile/tablet support5.01 Ratings9.94 Ratings
Customization9.01 Ratings5.15 Ratings
Patient portal00 Ratings7.14 Ratings
Fax integration00 Ratings10.04 Ratings
Integration with other EMR and PM systems00 Ratings7.73 Ratings
Workflow automation00 Ratings9.93 Ratings
Speech recognition00 Ratings9.01 Ratings
E-prescribing00 Ratings7.25 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
CareCloud
8.7
1 Ratings
4% above category average
Practice Fusion
9.8
6 Ratings
15% above category average
HIPAA compliance9.01 Ratings9.56 Ratings
Role-based permission levels8.01 Ratings10.05 Ratings
Data backups and redundancy9.01 Ratings9.84 Ratings
Local mode / networking failsafe00 Ratings9.93 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
CareCloud
8.0
1 Ratings
2% above category average
Practice Fusion
10.0
6 Ratings
24% above category average
Task tracking7.01 Ratings10.03 Ratings
Specialty-specific workflows8.01 Ratings9.94 Ratings
Multi-office / multi-physician capabilities9.01 Ratings10.04 Ratings
Best Alternatives
CareCloudPractice Fusion
Small Businesses
athenaClinicals
athenaClinicals
Score 8.6 out of 10
athenaClinicals
athenaClinicals
Score 8.6 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
Epic
Epic
Score 8.3 out of 10
Epic
Epic
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CareCloudPractice Fusion
Likelihood to Recommend
9.0
(1 ratings)
7.1
(7 ratings)
Availability
-
(0 ratings)
1.0
(1 ratings)
Performance
-
(0 ratings)
1.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
CareCloudPractice Fusion
Likelihood to Recommend
CareCloud
If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
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Practice Fusion
The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
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Pros
CareCloud
  • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
  • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
  • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
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Practice Fusion
  • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
  • Charting- Very detailed integration for charting.
  • Reporting- We really enjoy the reports we can pull from within the software.
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Cons
CareCloud
  • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
  • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
  • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
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Practice Fusion
  • Have Physician Assistant as a provider status.
  • Make the notes section of each patients account displays towards the top of page and not the bottom.
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Support Rating
CareCloud
No answers on this topic
Practice Fusion
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
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Alternatives Considered
CareCloud
Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
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Practice Fusion
NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
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