CARET Legal vs. Soluno

Well-suited to a small to midsized law firm setting. Would also recommend for management seek easy ways to keep track of a large volume of business and to track which staff are doing what. The software isn't the best suited for running a lot of complex reports--we can obtain simple information in the reports, but sometimes we find ourselves pulling certain data from Zola and working with it in other software environments instead.

Incentivized

Soluno works well in a smaller firm that is not transaction heavy. I would not recommend this solution to a transaction-heavy or larger law firm such as a busy real estate practice

Incentivized

• Provide me with instant list of assignments.
• Easily record billable hours.
• Monitor the work of colleagues whom I supervise.

Incentivized

• Soluno provides a comprehensive cloud based legal accounting solution.
• The billing module in Soluno allows for a one stop option for adjusting and previewing invoices before finalizing.
• Soluno is setup in such a manner that the interface is easy to follow for active data entry.
• Soluno has a great drag and drop feature to add documents to the accounts payable module.

Incentivized

• The email integration feature has never consistently worked.
• I can't toggle easily between viewing all time and just my time, have to use the filters.
• Pulling reports to capture certain notes/details not perfected yet.

Incentivized

• Soluno does not allow for multiple trust to general transfers in one transaction.
• In my opinion, Soluno is difficult to create/customize reports and billing templates.
• As Soluno has grown, I feel their support has gotten poor.
• From my experience, Soluno is glitchy at times and appears to be an ongoing project which has farther to go to meet the needs of larger law firms.
• Soluno works best for firms that are not transaction heavy. It is not a product I would recommend to a busy real estate firm or any other type of law that is transaction heavy.
• Soluno does not allow for fee allocation until after a file is billed IE: you cannot split a fee between a responsible attorney and a working attorney at the time entry level.
• The training and support can use improvement.
• Needs to be easier to customize re: user security, billing templates, custom reports.

Incentivized

They have a long way to go in their software development

Incentivized

Support cannot always answer queries. It takes too long to get an answer or resolution to a problem

Incentivized

I didn't have the ultimate decision-making power to choose Zola. Clio was more expensive and may have offered a more robust platform, but with some options we didn't need. Westlaw was good for case management, but we would have likely still needed separate software to patch together something like Zola. Zola support isn't that great, but we rarely need it.

Incentivized

PCLaw still has more to offer overall than Soluno however neither program is without its issues. Soluno is still limited in its overall offerings compared to PCLaw. As a cloud-based solution Soluno is still the best option on the market at this time

Incentivized

• Collections have been better overall.
• Verifying staff work has been made much easier, potentially leading to more efficiencies.
• The software itself is costly.

Incentivized

• The cloud based option makes this solution available anywhere.

Incentivized