Castlight Health vs. Ease

Castlight Health is best used when you have a wide organization (living all across the US) and you don't have the margin on your small/medium team to look into all the different offerings nationwide. We use them primarily to assist with employee health benefits across our whole organization and it has been a breeze

Incentivized

Best for companies with payroll that take 360 integration with Ease. Great for an employee base that uses technology easily, but less great for employees who don't use technology well. You're able to input answers for employees which is helpful, but takes more work for the admin. The biggest benefit is the integration.

Incentivized

• Ease of use
• Customer Service (for questions and help)
• Professional and Effective Platform

Incentivized

• Ease of usability
• Tracking progress of open enrollment
• Reporting

Incentivized

• Find ways to get our team more engaged in the system
• In person rep meetings
• Create an app

Incentivized

• Setting a date parameter on a report isn't an option.
• Some things are not customizable.
• Some of the integration with carriers doesn't work as seamlessly as it should.

Incentivized

I've never had to call support for EaseCentral. Our broker typically handles any questions we have.

Incentivized

We have used Asure in the past (direct competition). We have found the friendliness of Castlight Health to be better and the use of the website and benefit options are all better at Castlight Health. I am always open to shop around to find the best option for our company and I feel like we have found that with Castlight Health.

Incentivized

My general agency Warner Pacific recommended EaseCentral and I checked it out. Seemed like a great fit and well worth the investment. I know other colleagues that use and are happy with Employer Navigator and some of the other ones. I have not checked out many other options because Warner Pacific did all that research and work for me. 2 thumbs up for EaseCentral

Incentivized

• We have spent way less time on health benefits (less than 10 hours this year)
• Our team is able to reach out directly for assistance
• Employee retention with better benefits

Incentivized

• Positive employer/client experience
• Positive employer/client feedback
• Recommendations to other businesses

Incentivized