What users are saying about
1 Rating
141 Ratings
1 Rating
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Score 9.1 out of 100
141 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

Catalytic

Catalytic is best suited for process automation. It is great with unstructured data and the machine learning capability is so accessible. The AI aspect is super intuitive and helps make good business decisions. The ability to drop pushbots into process and then do a seamless handshake to a human and back again is not something I have seen anywhere else.
Mark DACEY | TrustRadius Reviewer

Formstack Forms

Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Catalytic
Formstack Forms
8.1
Survey templates
Catalytic
Formstack Forms
7.7
Themes
Catalytic
Formstack Forms
7.0
Custom logo/branding
Catalytic
Formstack Forms
9.7

Survey Content

Catalytic
Formstack Forms
8.9
Changes to live survey
Catalytic
Formstack Forms
9.0
Question design help
Catalytic
Formstack Forms
8.0
Multiple question types
Catalytic
Formstack Forms
9.8

Survey Logic

Catalytic
Formstack Forms
9.8
Survey logic flexibility
Catalytic
Formstack Forms
9.8

Survey Reporting & Analytics

Catalytic
Formstack Forms
9.4
Response tracking
Catalytic
Formstack Forms
10.0
Data export
Catalytic
Formstack Forms
9.8
Standard reports
Catalytic
Formstack Forms
9.8
Custom reports
Catalytic
Formstack Forms
7.4
Analytics
Catalytic
Formstack Forms
10.0

Survey Administration & Security

Catalytic
Formstack Forms
8.6
Access controls
Catalytic
Formstack Forms
8.2
Compliance
Catalytic
Formstack Forms
8.9

Survey Distribution

Catalytic
Formstack Forms
8.0
Vendor-offered crowdsourcing
Catalytic
Formstack Forms
8.0
Respondent restrictions
Catalytic
Formstack Forms
8.0

Pros

Catalytic

  • Automation of processes that allow us to scale as we mature our processes
  • Integration between systems in an out of the box manner
  • Business Process optimisation
Mark DACEY | TrustRadius Reviewer

Formstack Forms

  • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
  • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
  • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
Patrick Stephens | TrustRadius Reviewer

Cons

Catalytic

  • Funky UI - doesn't take much to get used to
  • Handlebar
  • Hard to grasp the full extent of the power of the application
Mark DACEY | TrustRadius Reviewer

Formstack Forms

  • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
  • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
  • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
Josh Summerhays | TrustRadius Reviewer

Likelihood to Renew

Catalytic

No score
No answers yet
No answers on this topic

Formstack Forms

Formstack Forms 9.1
Based on 12 answers
Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
Tim Roe | TrustRadius Reviewer

Usability

Catalytic

Catalytic 9.1
Based on 1 answer
Using Catalytic is dead simple, click and drag. Start simple and iterate. Once you start using the tool, you soon want to add more in and then the more you add in the higher the ROI. People will start to line up to want to use it, and realise the benefits
Mark DACEY | TrustRadius Reviewer

Formstack Forms

Formstack Forms 10.0
Based on 3 answers
Well written, modern software. Works as expected for software of 'today.' Does not operate like something from five or ten years ago...like a legacy platform. Continuous improvements are nice to see.
Mitchel Laman | TrustRadius Reviewer

Support Rating

Catalytic

Catalytic 9.1
Based on 2 answers
We have been so lucky with Catalytic, the team have been super responsive and more than willing to go that extra mile to make sure we have everything that we need. Even with the time zone challenges, they are the kind of team that will always make sure they are available and will follow up until we have the answer and more.
Mark DACEY | TrustRadius Reviewer

Formstack Forms

Formstack Forms 8.0
Based on 4 answers
The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
Anonymous | TrustRadius Reviewer

Implementation Rating

Catalytic

No score
No answers yet
No answers on this topic

Formstack Forms

Formstack Forms 10.0
Based on 2 answers
We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
Mitchel Laman | TrustRadius Reviewer

Alternatives Considered

Catalytic

We started on the process automation journey a few years back and people kept coming back to ask, was there an alternative that would allow us to connect all the disparate systems in my organisation. We looked at RPA, that wasn't the answer, some of the larger players could do what we were looking for, but it came at a price that precluded usage. Then we should Catalytic was right in that sweet spot, - we call it bang for buck, functionality that was accessible from a price point of view but delivered in terms of realising our goals
Mark DACEY | TrustRadius Reviewer

Formstack Forms

Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
Jason Fluegge | TrustRadius Reviewer

Return on Investment

Catalytic

  • Made us look more closely at why we do what we do
  • Shortened the cycle time on a lot of previously manual processes
  • Better experience for our customer base
Mark DACEY | TrustRadius Reviewer

Formstack Forms

  • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
  • Immediate response - those that submit forms receive immediate response that their form has been submitted.
Ryan Spear | TrustRadius Reviewer

Screenshots

Pricing Details

Catalytic

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Catalytic Editions & Modules

Additional Pricing Details

Formstack Forms

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Formstack Forms Editions & Modules

Edition
Silver$591
Gold$991
Platinum$2491
EnterpriseContact sales team
  1. per month
Additional Pricing Details
We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

Rating Summary

Likelihood to Recommend

Catalytic
9.1
Formstack Forms
7.1

Likelihood to Renew

Catalytic
Formstack Forms
9.1

Usability

Catalytic
9.1
Formstack Forms
10.0

Reliability and Availability

Catalytic
Formstack Forms
10.0

Support Rating

Catalytic
9.1
Formstack Forms
8.0

Implementation Rating

Catalytic
Formstack Forms
10.0

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