What users are saying about
1 Rating
152 Ratings
1 Rating
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Score 9.1 out of 100
152 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Survey Format & Appearance

    Catalytic

    Feature Set Not Supported
    N/A
    6.7

    Formstack Forms

    67%
    Formstack Forms ranks higher in 3/3 features

    Survey templates

    N/A
    0 Ratings
    8.7
    87%
    53 Ratings

    Themes

    N/A
    0 Ratings
    5.3
    53%
    57 Ratings

    Custom logo/branding

    N/A
    0 Ratings
    6.0
    60%
    59 Ratings

    Survey Content

    Catalytic

    Feature Set Not Supported
    N/A
    8.1

    Formstack Forms

    81%
    Formstack Forms ranks higher in 3/3 features

    Changes to live survey

    N/A
    0 Ratings
    7.3
    73%
    54 Ratings

    Question design help

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Multiple question types

    N/A
    0 Ratings
    9.0
    90%
    59 Ratings

    Survey Logic

    Catalytic

    Feature Set Not Supported
    N/A
    8.0

    Formstack Forms

    80%
    Formstack Forms ranks higher in 1/1 features

    Survey logic flexibility

    N/A
    0 Ratings
    8.0
    80%
    59 Ratings

    Survey Reporting & Analytics

    Catalytic

    Feature Set Not Supported
    N/A
    9.3

    Formstack Forms

    93%
    Formstack Forms ranks higher in 5/5 features

    Response tracking

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Data export

    N/A
    0 Ratings
    9.0
    90%
    60 Ratings

    Standard reports

    N/A
    0 Ratings
    9.0
    90%
    57 Ratings

    Custom reports

    N/A
    0 Ratings
    8.3
    83%
    49 Ratings

    Analytics

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Survey Administration & Security

    Catalytic

    Feature Set Not Supported
    N/A
    8.5

    Formstack Forms

    85%
    Formstack Forms ranks higher in 2/2 features

    Access controls

    N/A
    0 Ratings
    8.7
    87%
    56 Ratings

    Compliance

    N/A
    0 Ratings
    8.3
    83%
    51 Ratings

    Survey Distribution

    Catalytic

    Feature Set Not Supported
    N/A
    8.0

    Formstack Forms

    80%
    Formstack Forms ranks higher in 2/2 features

    Vendor-offered crowdsourcing

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Respondent restrictions

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Catalytic is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.1

    Catalytic

    91%
    1 Rating
    7.7

    Formstack Forms

    77%
    75 Ratings

    Likelihood to Renew

    Catalytic

    N/A
    0 Ratings
    9.1

    Formstack Forms

    91%
    12 Ratings

    Usability

    9.1

    Catalytic

    91%
    1 Rating
    7.7

    Formstack Forms

    77%
    6 Ratings

    Availability

    Catalytic

    N/A
    0 Ratings
    10.0

    Formstack Forms

    100%
    4 Ratings

    Support Rating

    9.1

    Catalytic

    91%
    2 Ratings
    4.7

    Formstack Forms

    47%
    7 Ratings

    Implementation Rating

    Catalytic

    N/A
    0 Ratings
    10.0

    Formstack Forms

    100%
    2 Ratings

    Likelihood to Recommend

    Catalytic

    Catalytic is best suited for process automation. It is great with unstructured data and the machine learning capability is so accessible. The AI aspect is super intuitive and helps make good business decisions. The ability to drop pushbots into process and then do a seamless handshake to a human and back again is not something I have seen anywhere else.
    Mark DACEY | TrustRadius Reviewer

    Formstack Forms

    Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
    Anonymous | TrustRadius Reviewer

    Pros

    Catalytic

    • Automation of processes that allow us to scale as we mature our processes
    • Integration between systems in an out of the box manner
    • Business Process optimisation
    Mark DACEY | TrustRadius Reviewer

    Formstack Forms

    • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
    • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
    • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
    Patrick Stephens | TrustRadius Reviewer

    Cons

    Catalytic

    • Funky UI - doesn't take much to get used to
    • Handlebar
    • Hard to grasp the full extent of the power of the application
    Mark DACEY | TrustRadius Reviewer

    Formstack Forms

    • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
    • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
    • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
    Josh Summerhays | TrustRadius Reviewer

    Pricing Details

    Catalytic

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Catalytic Editions & Modules

    Additional Pricing Details

    Formstack Forms

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    Formstack Forms Editions & Modules

    Edition
    Silver$591
    Gold$991
    Platinum$2491
    EnterpriseContact sales team
    1. per month
    2. none
    Additional Pricing Details
    We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

    Likelihood to Renew

    Catalytic

    No score
    No answers yet
    No answers on this topic

    Formstack Forms

    Formstack Forms 9.1
    Based on 12 answers
    Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
    Tim Roe | TrustRadius Reviewer

    Usability

    Catalytic

    Catalytic 9.1
    Based on 1 answer
    Using Catalytic is dead simple, click and drag. Start simple and iterate. Once you start using the tool, you soon want to add more in and then the more you add in the higher the ROI. People will start to line up to want to use it, and realise the benefits
    Mark DACEY | TrustRadius Reviewer

    Formstack Forms

    Formstack Forms 7.7
    Based on 6 answers
    I give it this rating because Ali feel like just about anyone can use this. Now with 7 billion people in the work I understand that’s not the case but I feel like Formstack get it pretty simple where a majority of humans could use it and navigate through. The only reason I didn’t give it a higher rating is because I think Google Forms is a little easier to use and that it’s pretty much impossible for any product to get a 10 on usability in my opinion.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Catalytic

    Catalytic 9.1
    Based on 2 answers
    We have been so lucky with Catalytic, the team have been super responsive and more than willing to go that extra mile to make sure we have everything that we need. Even with the time zone challenges, they are the kind of team that will always make sure they are available and will follow up until we have the answer and more.
    Mark DACEY | TrustRadius Reviewer

    Formstack Forms

    Formstack Forms 4.7
    Based on 7 answers
    The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Catalytic

    No score
    No answers yet
    No answers on this topic

    Formstack Forms

    Formstack Forms 10.0
    Based on 2 answers
    We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
    Mitchel Laman | TrustRadius Reviewer

    Alternatives Considered

    Catalytic

    We started on the process automation journey a few years back and people kept coming back to ask, was there an alternative that would allow us to connect all the disparate systems in my organisation. We looked at RPA, that wasn't the answer, some of the larger players could do what we were looking for, but it came at a price that precluded usage. Then we should Catalytic was right in that sweet spot, - we call it bang for buck, functionality that was accessible from a price point of view but delivered in terms of realising our goals
    Mark DACEY | TrustRadius Reviewer

    Formstack Forms

    Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
    Jason Fluegge | TrustRadius Reviewer

    Return on Investment

    Catalytic

    • Made us look more closely at why we do what we do
    • Shortened the cycle time on a lot of previously manual processes
    • Better experience for our customer base
    Mark DACEY | TrustRadius Reviewer

    Formstack Forms

    • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
    • Immediate response - those that submit forms receive immediate response that their form has been submitted.
    Ryan Spear | TrustRadius Reviewer

    Screenshots

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