What users are saying about
Catchpoint
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Top Rated
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 60 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.6 out of 100
Based on 3 reviews and ratings
Attribute Ratings
- Catchpoint is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.9
Catchpoint
89%
45 Ratings
6.6
CenturyLink Cloud Application Manager
66%
2 Ratings
Likelihood to Renew

9.1
Catchpoint
91%
1 Rating
CenturyLink Cloud Application Manager
N/A
0 Ratings
Usability

5.5
Catchpoint
55%
2 Ratings
CenturyLink Cloud Application Manager
N/A
0 Ratings
Support Rating

8.9
Catchpoint
89%
48 Ratings
CenturyLink Cloud Application Manager
N/A
0 Ratings
Likelihood to Recommend
Catchpoint
Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesCenturyLink Cloud Application Manager
It was very good to use in small scale projects. Considering the high end projects with many instances and multi-platform architectures, it is better to test before the application is deployed. I think few of the questions can be general - who are the system users and what size is the application focussing on? How much resources are required? Will the application require any additional services?

Verified User
Team Lead in Engineering
Computer Software Company, 1-10 employeesPros
Catchpoint
- Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
- Catchpoint synthetic test that will be set up target an endpoint or URLS
- Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
System Engineer
DotDash Meredith CorpMedia Production, 5001-10,000 employees
CenturyLink Cloud Application Manager
- Quick deployment of pre-built virtual machines
- Some of the virtual machines also are readily available with a pack of softwares
- Good Stability. Using it as a student, I have never experienced any downtime issues with the projects deployed on AppFog.

Verified User
Contributor in Engineering
Internet Company, 10,001+ employeesCons
Catchpoint
- Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.

Verified User
Manager in Information Technology
Computer Hardware Company, 501-1000 employeesCenturyLink Cloud Application Manager
- Though it is good and easy for developers, it lacks operational activities and monitoring tools.
- It is easy to deploy WAR on AppFog with its console but sometimes it can lack on the performance and feasibility.

Verified User
Team Lead in Engineering
Computer Software Company, 1-10 employeesPricing Details
Catchpoint
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—CenturyLink Cloud Application Manager
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$50 per month
Likelihood to Renew
Catchpoint
Catchpoint 9.1
Based on 1 answer
Great and convenient to use.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesCenturyLink Cloud Application Manager
No score
No answers yet
No answers on this topic
Usability
Catchpoint
Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

Verified User
Analyst in Quality Assurance
Internet Company, 201-500 employeesCenturyLink Cloud Application Manager
No score
No answers yet
No answers on this topic
Support Rating
Catchpoint
Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!

Verified User
Team Lead in Information Technology
Financial Services Company, 5001-10,000 employeesCenturyLink Cloud Application Manager
No score
No answers yet
No answers on this topic
Alternatives Considered
Catchpoint
Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Team Lead - Operations Technology
Cox AutomotiveAutomotive, 10,001+ employees
CenturyLink Cloud Application Manager
Primarily because it used to have a good free tier earlier, which it does not anymore. It's simple, and things are available to use. Compared to it's competitors, it does has less features, but that kind of acts in its favor. That adds to the simplicity, and ease of use for a new user.

Verified User
Contributor in Engineering
Internet Company, 10,001+ employeesReturn on Investment
Catchpoint
- The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
- Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
- I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay

Verified User
Consultant in Information Technology
Cosmetics Company, 10,001+ employeesCenturyLink Cloud Application Manager
- Our project was deployed with good efficiency and easily accessible.
- The platform was much recommeded across the groups and peers.

Verified User
Team Lead in Engineering
Computer Software Company, 1-10 employees