Catchpoint vs Dynatrace NAM (formerly DCRUM)

Likelihood to Recommend

It's an excellent tool for monitoring results and looking for failures, errors, or abnormal behavior in your applications; also, you can configure alerts to be sent to the appropriate person in case of failures. It can be used to run a smoke test so you can save some time. It's not the appropriate tool to run regression testing.

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Verified User

Analyst in Quality Assurance

Internet Company, 201-500 employees

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Dynatrace Network Application Monitoring (NAM), formerly DCRUM, has improved greatly compared to when it was DCRUM; however, it still needs a lot of improvement in end-to-end flow capture with regards to network monitoring. Its alerting and integration capabilities are very good and easy to use. But it still needs a lot of tweaking in usability.

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Kiran Yakkala

Tools Lead

CognizantInformation Technology & Services, 10,001+ employees

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Feature Rating Comparison

Catchpoint

Dynatrace NAM (formerly DCRUM)

Application monitoring

Database monitoring

Threshold alerts

Predictive capabilities

Application performance management console

Collaboration tools

Out-of-the box templates to monitor applications

Application dependency mapping and thresholding

Virtualization monitoring

Server availability and performance monitoring

Server usage monitoring and capacity forecasting

IT Asset Discovery

Pros

Reporting
Customized scripts

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Verified User

Employee in Information Technology

Retail Company, 10,001+ employees

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Dynatrace DCRUM can monitor legacy application protocols that are still used in a lot of organizations worldwide who still trust in those technologies.
DCRUM monitors client-server architectures very well and can pinpoint issues along an infrastructure stack.
Dynatrace DCRUM can analyze a wide spectre of protocols: Corba, DNS, DB2, Exchange, TCP, HTTP, IBM MQ, Citrix, ICMP, Informix, Tuxedo, SMB, LDAP, MSRPC, MySQL, NetFlow, Net8, Oracle Forms, RMI, SAP GUI, SAP HANA, SAP RFC, SMB, SOAP, XML.

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Jose Adan Ortiz

Sales Engineer

Mainsoft S.A.Information Technology and Services, 51-200 employees

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Cons

Would like Catchpoint to replace awful canned scheduled reports with customized ad-hoc reports built from the Performance tab.
Pricing for Catchpoint Points is too high. Limits the number of tests we use.

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Verified User

Manager in Information Technology

Computer Hardware Company, 5001-10,000 employees

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Major upgrades process is sometimes unpredictable.
The use of SQL Server should be evaluated for something else.
Easier SSL key handling.

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Ulf Thornander

Senior APM Specialist

Red Ocean SoftwareInformation Technology and Services, 11-50 employees

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Usability

Catchpoint 7.0

Based on 1 answer

It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

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Verified User

Analyst in Quality Assurance

Internet Company, 201-500 employees

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Dynatrace NAM (formerly DCRUM) 10.0

Based on 1 answer

Best of breed.

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Ulf Thornander

Senior APM Specialist

Red Ocean SoftwareInformation Technology and Services, 11-50 employees

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Support Rating

Catchpoint 8.9

Based on 6 answers

Whenever asked for, the representatives would jump onto a call and help us out with ongoing issues without any trouble.

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Verified User

Employee in Information Technology

Retail Company, 10,001+ employees

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Dynatrace NAM (formerly DCRUM) 9.0

Based on 2 answers

The only thing missing for a 10, would be if they texted or called you back.

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Ulf Thornander

Senior APM Specialist

Red Ocean SoftwareInformation Technology and Services, 11-50 employees

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Alternatives Considered

We are an ex-Keynote customer and an ex-Gomez customer. Catchpoint is better than both of those platforms.

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Verified User

Manager in Information Technology

Computer Hardware Company, 5001-10,000 employees

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Nagios can't trace real user transactions from a front-end tier through a backend-tier,;with Nagios you only can monitor server availability and hardware issues. Riverbed is commonly used to determine networking issues without considering real user transactions impact on an application stack.

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Jose Adan Ortiz

Sales Engineer

Mainsoft S.A.Information Technology and Services, 51-200 employees

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Return on Investment

It's very helpful to run tests after a deployment or release, so we can quickly see at the results before investing time on testing manually or running other tools.
It provides alerts, so we can be aware of errors even during the weekends (when our engineering team is not usually looking at the application).

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Verified User

Analyst in Quality Assurance

Internet Company, 201-500 employees

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Dynatrace Network Application Monitoring (NAM), formerly DCRUM, helped us get a lot of info on an ongoing issue.
It helped us figure out network bottlenecks in our environment.
It is a very costly tool and a lot of other cheaper tools give same kind of info.

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Kiran Yakkala

Tools Lead

CognizantInformation Technology & Services, 10,001+ employees

View all 3 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Catchpoint

Dynatrace NAM (formerly DCRUM)

Catchpoint

Dynatrace NAM (formerly DCRUM)

Catchpoint

Dynatrace NAM (formerly DCRUM)

Catchpoint vs Dynatrace NAM (formerly DCRUM)

Catchpoint

Dynatrace NAM (formerly DCRUM)

Feature Rating Comparison

Application Performance Management

Application monitoring

Database monitoring

Threshold alerts

Predictive capabilities

Application performance management console

Collaboration tools

Out-of-the box templates to monitor applications

Application dependency mapping and thresholding

Virtualization monitoring

Server availability and performance monitoring

Server usage monitoring and capacity forecasting

IT Asset Discovery

Pros

Cons

Usability

Support Rating

Alternatives Considered

Return on Investment

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Usability

Support Rating

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