What users are saying about
7 Ratings
16 Ratings
7 Ratings
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Score 8.3 out of 100
16 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Catchpoint

It's an excellent tool for monitoring results and looking for failures, errors, or abnormal behavior in your applications; also, you can configure alerts to be sent to the appropriate person in case of failures. It can be used to run a smoke test so you can save some time. It's not the appropriate tool to run regression testing.
Anonymous | TrustRadius Reviewer

ITM

If you are looking for a software that looks decent but is not something you truly rely on, this is it. I have had bad experiences with IBM Tivoli Monitoring reporting on system errors that were not evident on the systems themselves at all. There is a lot of specific alerting you can set up which is nice.
Anonymous | TrustRadius Reviewer

Pros

Catchpoint

  • Reporting
  • Customized scripts
Anonymous | TrustRadius Reviewer

ITM

  • The GUI is easy to read.
  • The software is fairly easy to configure.
  • Almost real-time.
Anonymous | TrustRadius Reviewer

Cons

Catchpoint

  • Would like Catchpoint to replace awful canned scheduled reports with customized ad-hoc reports built from the Performance tab.
  • Pricing for Catchpoint Points is too high. Limits the number of tests we use.
Anonymous | TrustRadius Reviewer

ITM

  • The software is not reliable at all.
  • Reports errors that are false-negatives.
  • Hard to configure alarms/alerts.
  • Bulky installation (takes up quite a bit of space).
Anonymous | TrustRadius Reviewer

Usability

Catchpoint

Catchpoint 7.0
Based on 1 answer
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Anonymous | TrustRadius Reviewer

ITM

No score
No answers yet
No answers on this topic

Support Rating

Catchpoint

Catchpoint 8.8
Based on 6 answers
Whenever asked for, the representatives would jump onto a call and help us out with ongoing issues without any trouble.
Anonymous | TrustRadius Reviewer

ITM

No score
No answers yet
No answers on this topic

Alternatives Considered

Catchpoint

We are an ex-Keynote customer and an ex-Gomez customer. Catchpoint is better than both of those platforms.
Anonymous | TrustRadius Reviewer

ITM

We selected IBM Tivoli Monitoring as a bundle deal, other than that I would have probably gone with another vendor. We use Brocade Network Advisor for our SAN also which I would suggest to anyone over this software. The software has not been that reliable for me since we started using it.
Anonymous | TrustRadius Reviewer

Return on Investment

Catchpoint

  • It's very helpful to run tests after a deployment or release, so we can quickly see at the results before investing time on testing manually or running other tools.
  • It provides alerts, so we can be aware of errors even during the weekends (when our engineering team is not usually looking at the application).
Anonymous | TrustRadius Reviewer

ITM

  • I would not purchase this again.
  • Other software monitoring tools have been more reliable and easier to manage.
  • Difficult to manage, if you patch the server the software is installed on and have to reboot it, IBM Tivoli Monitoring does not come up clean.
Anonymous | TrustRadius Reviewer

Pricing Details

Catchpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ITM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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