Catchpoint vs Micro Focus Business Process Monitor

• Reporting
• Customized scripts

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• Being proactive in monitoring critical business services.
• Uses pre-saved scripts using Vugen.
• Almost all protocols are supported by it.

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• Would like Catchpoint to replace awful canned scheduled reports with customized ad-hoc reports built from the Performance tab.
• Pricing for Catchpoint Points is too high. Limits the number of tests we use.

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• It depends heavily on Vugen so it would be great to give more courses on writing scripts in the Business Process Monitor trainings.
• When issues arise, we don't have insights into if the issue is from the script itself or if it is a real issue. Here you lose trust in determining which is right until you interfere personally. As an example, one day I got an alert from a business server and the issue was that the script didn't finish successfully and thus it kept the session opened. So the next schedule of the script will fail, not because there is a real issue on the business service, but because you need to go yourself open the application, close all pages, then log out so that the script will continue to monitor.

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• It's very helpful to run tests after a deployment or release, so we can quickly see at the results before investing time on testing manually or running other tools.
• It provides alerts, so we can be aware of errors even during the weekends (when our engineering team is not usually looking at the application).

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• Proactive.
• Monitors critical services by simulating every step you could use and get alerts for performance issues and availability issues.
• Has almost all the needed protocols to write a script.

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