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Top Rated
60 Ratings

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100
3 Ratings
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Score 9 out of 100

Feature Set Ratings

    Application Performance Management

    Catchpoint

    Feature Set Not Supported
    N/A
    9.0

    Micro Focus Business Process Monitor

    90%
    Micro Focus Business Process Monitor ranks higher in 10/10 features

    Application monitoring

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Database monitoring

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Threshold alerts

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Predictive capabilities

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Application performance management console

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Out-of-the box templates to monitor applications

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Application dependency mapping and thresholding

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Virtualization monitoring

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Server availability and performance monitoring

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Server usage monitoring and capacity forecasting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Micro Focus Business Process Monitor is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.9

    Catchpoint

    89%
    45 Ratings
    9.0

    Micro Focus Business Process Monitor

    90%
    1 Rating

    Likelihood to Renew

    9.1

    Catchpoint

    91%
    1 Rating

    Micro Focus Business Process Monitor

    N/A
    0 Ratings

    Usability

    5.5

    Catchpoint

    55%
    2 Ratings

    Micro Focus Business Process Monitor

    N/A
    0 Ratings

    Support Rating

    8.9

    Catchpoint

    89%
    48 Ratings

    Micro Focus Business Process Monitor

    N/A
    0 Ratings

    Likelihood to Recommend

    Catchpoint

    Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.
    Anonymous | TrustRadius Reviewer

    Micro Focus Business Process Monitor

    It is really good to have Business Process Monitor for being proactive with monitoring critical business services. And it is even more recommended along with APM. However, you will still need some training in order to configure them as they are sophisticated tools.
    Mohamad CHAABAN | TrustRadius Reviewer

    Pros

    Catchpoint

    • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
    • Catchpoint synthetic test that will be set up target an endpoint or URLS
    • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
    Habtamu Asfaw | TrustRadius Reviewer

    Micro Focus Business Process Monitor

    • Being proactive in monitoring critical business services.
    • Uses pre-saved scripts using Vugen.
    • Almost all protocols are supported by it.
    Mohamad CHAABAN | TrustRadius Reviewer

    Cons

    Catchpoint

    • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
    Anonymous | TrustRadius Reviewer

    Micro Focus Business Process Monitor

    • It depends heavily on Vugen so it would be great to give more courses on writing scripts in the Business Process Monitor trainings.
    • When issues arise, we don't have insights into if the issue is from the script itself or if it is a real issue. Here you lose trust in determining which is right until you interfere personally. As an example, one day I got an alert from a business server and the issue was that the script didn't finish successfully and thus it kept the session opened. So the next schedule of the script will fail, not because there is a real issue on the business service, but because you need to go yourself open the application, close all pages, then log out so that the script will continue to monitor.
    Mohamad CHAABAN | TrustRadius Reviewer

    Pricing Details

    Catchpoint

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Micro Focus Business Process Monitor

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Catchpoint

    Catchpoint 9.1
    Based on 1 answer
    Great and convenient to use.
    Anonymous | TrustRadius Reviewer

    Micro Focus Business Process Monitor

    No score
    No answers yet
    No answers on this topic

    Usability

    Catchpoint

    Catchpoint 5.5
    Based on 2 answers
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Anonymous | TrustRadius Reviewer

    Micro Focus Business Process Monitor

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Catchpoint

    Catchpoint 8.9
    Based on 48 answers
    I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!
    Anonymous | TrustRadius Reviewer

    Micro Focus Business Process Monitor

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Catchpoint

    Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
    Brian Gill | TrustRadius Reviewer

    Micro Focus Business Process Monitor

    We didn't try anything else as we are satisfied with Business Process Monitor.
    Mohamad CHAABAN | TrustRadius Reviewer

    Return on Investment

    Catchpoint

    • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
    • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
    • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
    Anonymous | TrustRadius Reviewer

    Micro Focus Business Process Monitor

    • Proactive.
    • Monitors critical services by simulating every step you could use and get alerts for performance issues and availability issues.
    • Has almost all the needed protocols to write a script.
    Mohamad CHAABAN | TrustRadius Reviewer

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