Catchpoint vs Micro Focus Business Process Monitor Formerly HP Business Process Monitor

• Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
• Catchpoint synthetic test that will be set up target an endpoint or URLS
• Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.

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• Being proactive in monitoring critical business services.
• Uses pre-saved scripts using Vugen.
• Almost all protocols are supported by it.

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• Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.

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• It depends heavily on Vugen so it would be great to give more courses on writing scripts in the Business Process Monitor trainings.
• When issues arise, we don't have insights into if the issue is from the script itself or if it is a real issue. Here you lose trust in determining which is right until you interfere personally. As an example, one day I got an alert from a business server and the issue was that the script didn't finish successfully and thus it kept the session opened. So the next schedule of the script will fail, not because there is a real issue on the business service, but because you need to go yourself open the application, close all pages, then log out so that the script will continue to monitor.

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• The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
• Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
• I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay

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• Proactive.
• Monitors critical services by simulating every step you could use and get alerts for performance issues and availability issues.
• Has almost all the needed protocols to write a script.

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