What users are saying about
Catchpoint
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Top Rated
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 60 reviews and ratings
3 Ratings
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Based on 3 reviews and ratings
Feature Set Ratings
Application Performance Management

Catchpoint
Feature Set Not Supported
N/A
9.0
Micro Focus Business Process Monitor
90%
Micro Focus Business Process Monitor ranks higher in 10/10 features
Micro Focus Business Process Monitor ranks higher in 10/10 features
Application monitoring

N/A
0 Ratings
9.0
90%
1 Rating
Database monitoring

N/A
0 Ratings
9.0
90%
1 Rating
Threshold alerts

N/A
0 Ratings
9.0
90%
1 Rating
Predictive capabilities

N/A
0 Ratings
8.0
80%
1 Rating
Application performance management console

N/A
0 Ratings
10.0
100%
1 Rating
Out-of-the box templates to monitor applications

N/A
0 Ratings
8.0
80%
1 Rating
Application dependency mapping and thresholding

N/A
0 Ratings
8.0
80%
1 Rating
Virtualization monitoring

N/A
0 Ratings
9.0
90%
1 Rating
Server availability and performance monitoring

N/A
0 Ratings
10.0
100%
1 Rating
Server usage monitoring and capacity forecasting

N/A
0 Ratings
10.0
100%
1 Rating
Attribute Ratings
- Micro Focus Business Process Monitor is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.9
Catchpoint
89%
45 Ratings
9.0
Micro Focus Business Process Monitor
90%
1 Rating
Likelihood to Renew

9.1
Catchpoint
91%
1 Rating
Micro Focus Business Process Monitor
N/A
0 Ratings
Usability

5.5
Catchpoint
55%
2 Ratings
Micro Focus Business Process Monitor
N/A
0 Ratings
Support Rating

8.9
Catchpoint
89%
48 Ratings
Micro Focus Business Process Monitor
N/A
0 Ratings
Likelihood to Recommend
Catchpoint
Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesMicro Focus Business Process Monitor
It is really good to have Business Process Monitor for being proactive with monitoring critical business services. And it is even more recommended along with APM. However, you will still need some training in order to configure them as they are sophisticated tools.
Senior SOC Analyst
Bank AudiBanking, 5001-10,000 employees
Pros
Catchpoint
- Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
- Catchpoint synthetic test that will be set up target an endpoint or URLS
- Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
System Engineer
DotDash Meredith CorpMedia Production, 5001-10,000 employees
Micro Focus Business Process Monitor
- Being proactive in monitoring critical business services.
- Uses pre-saved scripts using Vugen.
- Almost all protocols are supported by it.
Senior SOC Analyst
Bank AudiBanking, 5001-10,000 employees
Cons
Catchpoint
- Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.

Verified User
Manager in Information Technology
Computer Hardware Company, 501-1000 employeesMicro Focus Business Process Monitor
- It depends heavily on Vugen so it would be great to give more courses on writing scripts in the Business Process Monitor trainings.
- When issues arise, we don't have insights into if the issue is from the script itself or if it is a real issue. Here you lose trust in determining which is right until you interfere personally. As an example, one day I got an alert from a business server and the issue was that the script didn't finish successfully and thus it kept the session opened. So the next schedule of the script will fail, not because there is a real issue on the business service, but because you need to go yourself open the application, close all pages, then log out so that the script will continue to monitor.
Senior SOC Analyst
Bank AudiBanking, 5001-10,000 employees
Pricing Details
Catchpoint
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Micro Focus Business Process Monitor
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Catchpoint
Catchpoint 9.1
Based on 1 answer
Great and convenient to use.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesMicro Focus Business Process Monitor
No score
No answers yet
No answers on this topic
Usability
Catchpoint
Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

Verified User
Analyst in Quality Assurance
Internet Company, 201-500 employeesMicro Focus Business Process Monitor
No score
No answers yet
No answers on this topic
Support Rating
Catchpoint
Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!

Verified User
Team Lead in Information Technology
Financial Services Company, 5001-10,000 employeesMicro Focus Business Process Monitor
No score
No answers yet
No answers on this topic
Alternatives Considered
Catchpoint
Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Team Lead - Operations Technology
Cox AutomotiveAutomotive, 10,001+ employees
Micro Focus Business Process Monitor
We didn't try anything else as we are satisfied with Business Process Monitor.
Senior SOC Analyst
Bank AudiBanking, 5001-10,000 employees
Return on Investment
Catchpoint
- The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
- Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
- I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay

Verified User
Consultant in Information Technology
Cosmetics Company, 10,001+ employeesMicro Focus Business Process Monitor
- Proactive.
- Monitors critical services by simulating every step you could use and get alerts for performance issues and availability issues.
- Has almost all the needed protocols to write a script.
Senior SOC Analyst
Bank AudiBanking, 5001-10,000 employees