Catchpoint vs SolarWinds Network Configuration Manager (NCM) | TrustRadius

What users are saying about

Learn more about NCM

Score 9.1 out of 10

Based on 60 reviews and ratings

Score 8.7 out of 10

Based on 255 reviews and ratings

Learn more about NCM

Attribute Ratings

Catchpoint is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
SolarWinds Network Configuration Manager (NCM) is rated higher in 1 area: Usability

Likelihood to Recommend

9.1

Catchpoint

91%

45 Ratings

8.7

SolarWinds Network Configuration Manager (NCM)

87%

138 Ratings

Likelihood to Renew

9.1

Catchpoint

91%

1 Rating

7.7

SolarWinds Network Configuration Manager (NCM)

77%

4 Ratings

Usability

5.5

Catchpoint

55%

2 Ratings

7.1

SolarWinds Network Configuration Manager (NCM)

71%

8 Ratings

Support Rating

9.0

Catchpoint

90%

48 Ratings

7.7

SolarWinds Network Configuration Manager (NCM)

77%

13 Ratings

Online Training

Catchpoint

N/A

0 Ratings

10.0

SolarWinds Network Configuration Manager (NCM)

100%

1 Rating

Implementation Rating

Catchpoint

N/A

0 Ratings

9.1

SolarWinds Network Configuration Manager (NCM)

91%

6 Ratings

Pros

Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
Catchpoint synthetic test that will be set up target an endpoint or URLS
Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.

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System Engineer

DotDash Meredith CorpMedia Production, 5001-10,000 employees

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Integrates with Network Performance Management for Alerting and Reporting.
NetPath and detects issues due to Configuration Change.
Keeps a record of which user made the change.
Which devices are not being backed up, devices where backups are failing, dashboard and alerting available.

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Verified User

Consultant in Information Technology

Transportation/Trucking/Railroad Company, 201-500 employees

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Cons

Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.

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Verified User

Manager in Information Technology

Computer Hardware Company, 501-1000 employees

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For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline.

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James Jakimowicz

Senior Network Engineer

Synergy FiberComputer Networking, 51-200 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Starting Price

—

Likelihood to Renew

Catchpoint 9.1

Based on 1 answer

Great and convenient to use.

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Verified User

Engineer in Information Technology

Information Technology & Services Company, 1001-5000 employees

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SolarWinds Network Configuration Manager (NCM) 7.7

Based on 4 answers

I simply love this product for what it does. it backups our configs and stores them so i don't have to worry about if we have current configs. It allows me to recover from a cisco failure in a matter of minutes rather than hours. I only have to copy and paste instead of recreate. so the maximum downtime we have is the time it takes to get the physical hardware replaced

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Systems Administrator

Scott Equipment Company, LLCConstruction, 501-1000 employees

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Usability

Catchpoint 5.5

Based on 2 answers

It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

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Verified User

Analyst in Quality Assurance

Internet Company, 201-500 employees

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SolarWinds Network Configuration Manager (NCM) 7.1

Based on 8 answers

The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.

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Verified User

Engineer in Information Technology

Design Company, 51-200 employees

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Support Rating

Catchpoint 9.0

Based on 48 answers

I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!

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Verified User

Team Lead in Information Technology

Financial Services Company, 5001-10,000 employees

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SolarWinds Network Configuration Manager (NCM) 7.7

Based on 13 answers

To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.

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Wyant Niswonger

Network Engineer

AAICInsurance, 51-200 employees

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Online Training

No score

No answers yet

No answers on this topic

SolarWinds Network Configuration Manager (NCM) 10.0

Based on 1 answer

Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it

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James Jakimowicz

Senior Network Engineer

Synergy FiberComputer Networking, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

SolarWinds Network Configuration Manager (NCM) 9.1

Based on 6 answers

Change management played a key role in our organisation. We didn't have any major downtime but it was crucial for us to get his product.

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Nandini pallipamu

Network Engineer

Commonwealth of MAInformation Technology and Services, 10,001+ employees

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Alternatives Considered

Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.

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Team Lead - Operations Technology

Cox AutomotiveAutomotive, 10,001+ employees

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Red Hat Ansible Automation Platform is a great tool and matches much of the functionality of SolarWinds Network Configuration Manager. Nothing about Ansible will likely be overwhelming to an engineer with a little time to spare, but that spare time combined with SolarWinds already being our monitoring tool made the decision easy. Time is at a premium in small teams and SolarWinds Network Configuration Manager is very easy to use right out of the box without all the tweaking required by powerful command line driven tools like Ansible.

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Verified User

Engineer in Information Technology

Medical Practice Company, 1001-5000 employees

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Return on Investment

The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay

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Verified User

Consultant in Information Technology

Cosmetics Company, 10,001+ employees

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The time savings from automatic daily backups is significant
The compare configuration tool is super helpful at spotting errors when small changes occur that are hard to detect otherwise.
The compliance check tool saves countless hours going through configurations for errors.

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 501-1000 employees

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Screenshots

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