Catchpoint vs. SolarWinds Network Configuration Manager (NCM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Catchpoint
Score 8.5 out of 10
N/A
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless…N/A
SolarWinds Network Configuration Manager (NCM)
Score 8.8 out of 10
N/A
SolarWinds Network Configuration Manager is network diagnostics and troubleshooting technology, from Austin-based SolarWinds.N/A
Pricing
CatchpointSolarWinds Network Configuration Manager (NCM)
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
CatchpointSolarWinds Network Configuration Manager (NCM)
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking
More Pricing Information
Community Pulse
CatchpointSolarWinds Network Configuration Manager (NCM)
Top Pros
Top Cons
Best Alternatives
CatchpointSolarWinds Network Configuration Manager (NCM)
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.7 out of 10
Auvik
Auvik
Score 8.4 out of 10
Medium-sized Companies
ThousandEyes
ThousandEyes
Score 9.0 out of 10
PingPlotter
PingPlotter
Score 9.4 out of 10
Enterprises
Nexthink
Nexthink
Score 9.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CatchpointSolarWinds Network Configuration Manager (NCM)
Likelihood to Recommend
8.5
(58 ratings)
9.2
(141 ratings)
Likelihood to Renew
8.3
(2 ratings)
8.1
(6 ratings)
Usability
7.8
(3 ratings)
7.1
(8 ratings)
Support Rating
9.6
(58 ratings)
7.7
(9 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
8.2
(1 ratings)
9.1
(2 ratings)
User Testimonials
CatchpointSolarWinds Network Configuration Manager (NCM)
Likelihood to Recommend
Catchpoint Systems Inc
A Solid product, provides meaningful accurate data results from synthetic monitoring. Catchpoint as a vendor has acted as a reliable business partner and promotes good relationship with customers and provides them with meaningful support. Support engineer and account manager make efforts to maintain helpful relationship for services offered. Been able to work with us to provide input for code changes and enhancements for payload used for synthetics.
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SolarWinds
If your IT team isn't proficient in automation and scripting, Solarwinds NCM can fill that gap (assuming your company's security team signs off on approving SW in your environment given the hack.) Basic device configuration, pushing mass changes reliably and backups are NCM's strong suites. If you have a complex scenario where if/then cases are needed, NCM is a bit lack luster. Auto discovery isn't as easy either as certain parameters need to be met for that feature to work 100% of the time
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Pros
Catchpoint Systems Inc
  • Global Monitoring: Catchpoint offers an extensive network of monitoring locations worldwide, allowing organizations to simulate user experiences from different geographical regions. This capability helps identify performance variations based on location, ensuring a consistent and optimal experience for users across the globe.
  • Alerting and Root Cause Analysis: Catchpoint offers robust alerting mechanisms that notify organizations when performance thresholds are exceeded or anomalies occur. These alerts enable prompt incident response and troubleshooting. Catchpoint's root cause analysis capabilities help identify the underlying causes of performance issues by analyzing network conditions, DNS resolutions, server responses, or content delivery problems.
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SolarWinds
  • Integrates with Network Performance Management for Alerting and Reporting.
  • NetPath and detects issues due to Configuration Change.
  • Keeps a record of which user made the change.
  • Which devices are not being backed up, devices where backups are failing, dashboard and alerting available.
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Cons
Catchpoint Systems Inc
  • The ability to monitor the Catchpoint nodes with the ability to setup a take a recovery action based on specific criteria
  • The ability to tell us when we are at X% capacity so that we better plan or budget for increasing the "capacity" of the Catchpoint nodes before we get to an overloaded state. The capacity utilization graph is not a reliable indicator for this metric. How can the capacity utilization rate get above 100%, it does not make sense
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SolarWinds
  • For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline.
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Likelihood to Renew
Catchpoint Systems Inc
we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures
service level objectives (SLO) are met, that prevents service level
agreement (SLA) breaches * Identify and understand the cause of any
network connectivity or application level issue * Improves the
availability and response time service levels
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SolarWinds
Medium complexity to set up in the beginning if using any non-standard devices or configurations, else fairly easy (e.g. Cisco Nexus or IOS-based devices). Reports are fairly straightforward to set up. Updates to the platform are fairly straightforward and don't take a major effort. Easy to add or remove devices.
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Usability
Catchpoint Systems Inc
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
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SolarWinds
The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.
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Support Rating
Catchpoint Systems Inc
Catchpoint exceptional service has consistently exceeded my expectations.
Their technical expertise, coupled with their timely responses to
queries and issues, demonstrates their dedication to customer
satisfaction. Additionally, the
support team's ability to provide actionable advice and guidance has
enabled me to resolve complex problems efficiently and effectively.
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SolarWinds
To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.
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Online Training
Catchpoint Systems Inc
No answers on this topic
SolarWinds
Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it
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Implementation Rating
Catchpoint Systems Inc
very easy to implement as the product is user-friendly
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SolarWinds
it was a fairly easy implementation and everything was pretty straightforward. only challenge we had was getting all the snmp communities updated on the networking equipment
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Alternatives Considered
Catchpoint Systems Inc
Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
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SolarWinds
Red Hat Ansible Automation Platform is a great tool and matches much of the functionality of SolarWinds Network Configuration Manager. Nothing about Ansible will likely be overwhelming to an engineer with a little time to spare, but that spare time combined with SolarWinds already being our monitoring tool made the decision easy. Time is at a premium in small teams and SolarWinds Network Configuration Manager is very easy to use right out of the box without all the tweaking required by powerful command line driven tools like Ansible.
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Return on Investment
Catchpoint Systems Inc
  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
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SolarWinds
  • The time savings from automatic daily backups is significant
  • The compare configuration tool is super helpful at spotting errors when small changes occur that are hard to detect otherwise.
  • The compliance check tool saves countless hours going through configurations for errors.
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ScreenShots

SolarWinds Network Configuration Manager (NCM) Screenshots

Screenshot of Network Automation -  manage rapid change across complex and multi-vendor networks, reduce time needed to complete repetitive tasks, and maintain standards and service levels for uninterrupted ITScreenshot of Config Backup - rest easy knowing you can locate the most current configuration and quickly apply it to a replacement spare, or to roll back a blown configuration.Screenshot of Vulnerability Scanning - Take the hassle out of vulnerability scanning using NCM's integration with the National Vulnerability Database and access to the most current CVE’s to identify vulnerabilities in your Cisco devices.Screenshot of Inventory Management - Be able to know what devices are connected to your network, their hardware and software configurations, and when they approach end-of-service and end-of-life, with NCM device configuration management tool.Screenshot of User Management - Use NCM's integrated console to lock down devices from unauthorized access, delegate who can view device details and make configuration changes, and determine when network changes can occur.Screenshot of Baselines and Diffs - IT professionals can get a more comprehensive view by leveraging baselines across multiple nodes. Diff view in NCM’s network configuration management tool is designed to highlight only those lines that changed.