What users are saying about

Catchpoint vs IBM Netcool Network Management

Catchpoint
7 Ratings
IBM Netcool Network Management
8 Ratings

Catchpoint

7 Ratings
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Score 8.3 out of 100

Based on 7 reviews and ratings

IBM Netcool Network Management

8 Ratings
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Score 7.2 out of 100

Based on 8 reviews and ratings

Likelihood to Recommend

Catchpoint

It's an excellent tool for monitoring results and looking for failures, errors, or abnormal behavior in your applications; also, you can configure alerts to be sent to the appropriate person in case of failures. It can be used to run a smoke test so you can save some time. It's not the appropriate tool to run regression testing.

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Anonymous | TrustRadius Reviewer
Verified User
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IBM Netcool Network Management

This tool was integrated with Control-M, so whenever we receive any job failure, long-running job, job not started yet, etc, we receive an alert against it. This tool is also integrated with Maximo where we receive the incidents as well for it. Alert's color was as per the criticality of the job and that makes it very easy for an associate to act on it to resolve. We have the SLAs for the jobs as per the urgency of the jobs.

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Mohammad Equbal | TrustRadius Reviewer
Mohammad Equbal
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Pros

Catchpoint

  • Reporting
  • Customized scripts

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Anonymous | TrustRadius Reviewer
Verified User
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IBM Netcool Network Management

  • This is one of the best monitoring tools.
  • Very simple to user.
  • Color code makes it very simple as per severity.
  • We receive the heartbeat alert every hour that shows the system is running up and fine.
  • We have black, red, yellow, and orange color alerts that show the critical, urgent, major, and minor incidents.

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Mohammad Equbal | TrustRadius Reviewer
Mohammad Equbal
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Cons

Catchpoint

  • Would like Catchpoint to replace awful canned scheduled reports with customized ad-hoc reports built from the Performance tab.
  • Pricing for Catchpoint Points is too high. Limits the number of tests we use.

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Anonymous | TrustRadius Reviewer
Verified User
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IBM Netcool Network Management

  • Sometimes color differences of the incidents as per the criticality .
  • We don't receive the heartbeat alerts sometimes.
  • If the tool is down and we don't receive the alerts on the console we wait for the heartbeat alert and it makes some extra delay in resolving things.

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Mohammad Equbal | TrustRadius Reviewer
Mohammad Equbal
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Usability

Catchpoint

Catchpoint 7.0
Based on 1 answer
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

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Anonymous | TrustRadius Reviewer
Verified User
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IBM Netcool Network Management

No score
No answers yet
No answers on this topic

Support Rating

Catchpoint

Catchpoint 8.8
Based on 6 answers
Whenever asked for, the representatives would jump onto a call and help us out with ongoing issues without any trouble.

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Anonymous | TrustRadius Reviewer
Verified User
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IBM Netcool Network Management

No score
No answers yet
No answers on this topic

Alternatives Considered

Catchpoint

We are an ex-Keynote customer and an ex-Gomez customer. Catchpoint is better than both of those platforms.

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Anonymous | TrustRadius Reviewer
Verified User
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IBM Netcool Network Management

This is one of the essential tools for monitoring. This tool was integrated with Maximo and Control-M in my organization. So whenever any job failed in Control-M, we receive an alert against it in the IBM Netcool/OMNIbus. We receive the alerts in different colors as per the criticality. Black for critical ones(Sev1), red for urgent (Sev2), yellow for major(Sev3), and orange for minor(Sev4). So it makes an easy to operate and act on the alerts as per the severity. This tool is very user-friendly and easy to use. No additional training is required for the tool to operate, just a simple KT is enough.

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Mohammad Equbal | TrustRadius Reviewer
Mohammad Equbal
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Return on Investment

Catchpoint

  • It's very helpful to run tests after a deployment or release, so we can quickly see at the results before investing time on testing manually or running other tools.
  • It provides alerts, so we can be aware of errors even during the weekends (when our engineering team is not usually looking at the application).

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Anonymous | TrustRadius Reviewer
Verified User
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IBM Netcool Network Management

  • Color feature of the alerts as per the criticality is the amazing feature.
  • Heartbeat alert is also an unique feature.
  • No additional training is required to use this tool. just a simple KT is enough.

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Mohammad Equbal | TrustRadius Reviewer
Mohammad Equbal
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Pricing Details

Catchpoint

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

IBM Netcool Network Management

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

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