Caterease vs. Oracle Hospitality - OPERA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Caterease
Score 5.0 out of 10
N/A
N/A
$85
per month
Oracle Hospitality - OPERA
Score 10.0 out of 10
N/A
Oracle Hospitality features the OPERA 5 property management solutions, which allow hoteliers to orchestrate the many facets of their business—including reservations, loyalty, and sales and catering. OPERA 5 fits hotels of all types, from independent properties to international resorts.N/A
Pricing
CatereaseOracle Hospitality - OPERA
Editions & Modules
Express
$85
per month
Standard
$125
per month
Professional
$165
per month
No answers on this topic
Offerings
Pricing Offerings
CatereaseOracle Hospitality - OPERA
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices are available at a 20% discount if billed annually.—
More Pricing Information
Community Pulse
CatereaseOracle Hospitality - OPERA
Top Pros
Top Cons
Best Alternatives
CatereaseOracle Hospitality - OPERA
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies

No answers on this topic

Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises

No answers on this topic

Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CatereaseOracle Hospitality - OPERA
Likelihood to Recommend
7.5
(3 ratings)
10.0
(2 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
CatereaseOracle Hospitality - OPERA
Likelihood to Recommend
Caterease
Integration with Microsoft Access - We use Access for a lot of different Queries, such as for our bar back to know the specifics of each bar. Caterease allows Access to pull data directly so all we have to do is run the report instead of entering all the information manually. Same with diagramming, having software like Placez that pulls from Caterease allows for such things as table and chair counts to be pulled directly from Caterease instead of having to place each individual table.
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Oracle
to be honest this is the best software for the hospitality industry as you can run your operation with very high quality and standard , higly recommended to use this software to handle everything for you , with accurate data , reports , and reliable system . Everthing related to sales like event, banquet, conferances , food arrangement , kitchen , staff related, schedule , space organizing can be monitor and controll by this software.
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Pros
Caterease
  • Quick updates to contracts/files
  • Great integrations available
  • Report generation
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Oracle
  • OPERA keeps a record of our activities at the hotel.
  • OPERA's interface is simple, empathetic and allows better communication between different departments.
  • OPERA allows its users to execute actions without moving from their posts.
  • Registering guests with OPERA is easier than with any similar program.
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Cons
Caterease
  • It’s a great program, but it’s missing some aspects that would be incredibly useful. It has the ability to store venues and locations that you’ve used in the past, but it doesn’t allow you to associate a tax rate with the saved venue. As our company handles events all throughout Southern California and tax rates are constantly changing, it would be nice to be able to assign certain tax rates to certain zip codes and venues.
  • It can be a little finicky sometimes with its equipment conflict algorithm. There will be events In the system that have been marked as cancelled, yet it will insist that an event I am working on has an equipment conflict with it (even though that event is not going through). It will not let you save out of your event and, sometimes, will end up deleting all your changes and progress, which is incredibly frustrating.
  • I wish there was a way to export PDFs of your proposals without re-saving your entire proposal. Sometimes, clients will ask for two versions of the same proposal with just slight changes, and it’s annoying to have to go in and completely re-do and save the proposal and have to adjust it back to the original.
  • It would be nice if there was a way to see a history of all of the changes that had been made in a proposal, that would be great. Because we often have many hands on each event we do, having a comprehensive list of all the changes made to each proposal and the date and times, and users who made these changes would be an incredible asset.
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Oracle
  • OPERA is too slow to run for the first time and the problem persists in time.
  • That OPERA only opens through browsers like Internet Explorer takes away from the user's interest and makes it adapt to the slowness of the browser in question.
  • It does not allow autonomy in terms of software, which means that if you are occupying your session on the platform and another collaborator needs to use it because it causes crashes in the OPERA system, which causes problems.
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Support Rating
Caterease
I have not had to use the support in my over 3 years of using Caterease. This is why I gave it a 9 rating because even though I haven't had to interact with support, the fact that I haven't had to use support speaks volumes to how good the software is and how it is user friendly.
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Oracle
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Alternatives Considered
Caterease
I haven’t used too many other events programs in the past – at a former company, we used the back end of our website in order to create events, but Caterease is a lot more user-friendly. Our website wasn’t particularly fancy – it didn’t allow us to conflict check or see if there was another event at the same time. It was used for the sole purpose of posting the information to our system – not for creating full proposals. Caterease is much more effective for what we need to use it for in this context.
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Oracle
Most of the time during my hospitality journey i used Oracle Opera -Sales and catering , May be i used other software that not in the smae level like Oracle Hospitality OPERA , as the features , reports, Support , and outcome overall for oracle much better than any other application or software in the hospitality industry.
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Return on Investment
Caterease
  • Has made our team more efficient and be able to have a central place to store all info so everyone can access it.
  • Manually printing BEOs has proven to be incredibly inefficient as they get updated quickly and often times just causes confusion and mistakes.
  • It's nice to be able to generate contracts fairly quickly for clients
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Oracle
  • We have reached our occupancy goal in the first quarter of 2020 by using OPERA properly.
  • Housekeeping reports now better align with the maintenance checklist for repair requests, etc.
  • Our company has saved at least 27% in administrative costs and has spent 56% less than in previous years.
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ScreenShots