Causal vs. Fathom

Definitely suited best for B2B / B2B2C product modelling. We used this for B2B / B2B2C / C2C and the C2C side of things was always more complex to model out due to this being dependent on marketing spend (CAC) and factors around virality which really cannot be forecasted (not a shortcoming of Causal, just implied by the mechanics of modelling)

Incentivized

I always ask if the other attendees are ok with my using the app. If they were not comfortable, I would turn it off. This is likely over-cautious, but I also am hesitant to use it in extremely sensitive and confidential conversations. I use it as often as possible and am heavily reliant on it for any status meetings where there might be action items for any attendee, etc

Incentivized

• Xero Integration
• Instant Financials Reports

Incentivized

• Honestly I do not have any Cons to add.

Incentivized

Great dashboards and very easy to use.

Incentivized

I have not used customer support.

Incentivized

otter is audio only, and doesn't monitor things like talk time. Both systems have great (relatively new) AI features. Fathom's is a little more functional (templates for notes that can be swapped out after the meeting. Otter's is a little more useful with the AI chat feature and the summaries are a bit stronger

Incentivized

• it saved us few hours a month to prepare consolidated reports.
• it made is easy to understand the financials with visuals
• Integration with Xero also made it much accurate

Incentivized