Causeview vs Cvent Event Management

• Causeview's support team is mostly helpful and quick to respond.
• Causeview integrates event registrations within Salesforce.

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• Training - Cvent always has training sessions to explain how to use the platforms
• Communication - I get multiple emails on what is new and changing and how I can utilize their services within my company.
• Ease of Use - Cvent is very easy to understand and use!!

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• Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
• I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
• Some of my coworkers find Causeview confusing to use or difficult to find information.

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• Connecting a contact record to Activity History or Transaction History results in a report instead of going directly to a list screen. It's difficult to transition from the report back to the original query.
• Marking participants is a challenge as the participation function is not up-front.
• It is difficult to track email addresses of people who have chosen to opt-out versus emails that have bounced and been automatically marked as opted-out.

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• Negative: expensive per-license fee with no discount for added users.
• Negative: unreliable servers that host donate pages.

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• It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
• It allows for a more streamlined internal planning process with little room for variations from planner to planner.

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