What users are saying about
2 Ratings
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Based on 2 reviews and ratings
Cvent Event Management
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Top Rated
383 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 383 reviews and ratings
Attribute Ratings
- Cvent Event Management is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
2.0
Causeview
20%
2 Ratings
8.6
Cvent Event Management
86%
229 Ratings
Likelihood to Renew
Causeview
N/A
0 Ratings
9.4
Cvent Event Management
94%
20 Ratings
Usability
Causeview
N/A
0 Ratings
7.2
Cvent Event Management
72%
22 Ratings
Availability
Causeview
N/A
0 Ratings
8.2
Cvent Event Management
82%
3 Ratings
Performance
Causeview
N/A
0 Ratings
7.3
Cvent Event Management
73%
3 Ratings
Support Rating
7.0
Causeview
70%
2 Ratings
8.9
Cvent Event Management
89%
102 Ratings
In-Person Training
Causeview
N/A
0 Ratings
6.4
Cvent Event Management
64%
2 Ratings
Online Training
Causeview
N/A
0 Ratings
8.2
Cvent Event Management
82%
2 Ratings
Implementation Rating
Causeview
N/A
0 Ratings
6.5
Cvent Event Management
65%
13 Ratings
Product Scalability
Causeview
N/A
0 Ratings
8.2
Cvent Event Management
82%
2 Ratings
Likelihood to Recommend
Causeview
I think Causeview is well suited for those who are looking to track revenue and donor information in the same place. It is good to have your database with all of your contacts integrated with the same system that you use to process things such as donations and event registrations, so it saves time and we don't have to maintain separate systems for our development work and our other revenue-generating strategies. We also use reports to pull up information about donors and use that information for fundraising -- for example, donor history and things like that.

Verified User
Manager in Research & Development
Civic & Social Organization Company, 11-50 employeesCvent Event Management
Well suited:1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent 2. Allow for notifications to hold dates for upcoming events 3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send) Not as suited:1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)
Cvent Web / Mobile App Designer
American Express Global Business TravelEvents Services, 5001-10,000 employees
Pros
Causeview
- Causeview's support team is mostly helpful and quick to respond.
- Causeview integrates event registrations within Salesforce.

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesCvent Event Management
- Complex event registrations with multiple attendee types
- Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
- Plenty of custom fields allowed in contact records
- Clean interface
- Email automation and filtering capabilities
- Event registration links to contact record
- Robust reporting, both standard and custom
- Responsive and helpful customer service/tech support available via chat
Communications & Technology Director
Ohio Veterinary Medical AssociationNon-profit Organization Management, 1-10 employees
Cons
Causeview
- Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
- I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
- Some of my coworkers find Causeview confusing to use or difficult to find information.

Verified User
Manager in Research & Development
Civic & Social Organization Company, 11-50 employeesCvent Event Management
- Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
- OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
- Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?
Event Marketing Specialist
CochlearMedical Device, 1001-5000 employees
Pricing Details
Causeview
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Starting Price
$60 per user
Causeview Editions & Modules
Edition
Causeview | $601 |
---|
- per user
Additional Pricing Details
Included at no extra cost: support, unlimited access to the Causeview Knowledge Base, online training and Causeview Community Forum, online donation, event registration and volunteer sign-up forms, and ActionPages. Integrated iATS Payment Processing starting at 2.95% + $0.21 / transaction. Minimum 3 users.Cvent Event Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Starting Price
—Cvent Event Management Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Causeview
No score
No answers yet
No answers on this topic
Cvent Event Management
Cvent Event Management 9.4
Based on 20 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Senior Internal Communications Specialist
CortlandReal Estate, 1001-5000 employees
Usability
Causeview
No score
No answers yet
No answers on this topic
Cvent Event Management
Cvent Event Management 7.2
Based on 22 answers
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
Assistant Director
Bucknell UniversityEducation Management, 501-1000 employees
Reliability and Availability
Causeview
No score
No answers yet
No answers on this topic
Cvent Event Management
Cvent Event Management 8.2
Based on 3 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesPerformance
Causeview
No score
No answers yet
No answers on this topic
Cvent Event Management
Cvent Event Management 7.3
Based on 3 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesSupport Rating
Causeview
Causeview 7.0
Based on 2 answers
Causeview's support is a lone bright spot. They are often quick to respond. They are generally helpful, although brief in their answers and explanations. I would appreciate more detailed answers to technical problems, but I do appreciate their support's problem solving ability

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesCvent Event Management
Cvent Event Management 8.9
Based on 102 answers
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.

Verified User
Team Lead in Other
Non-profit Organization Management Company, 501-1000 employeesIn-Person Training
Causeview
No score
No answers yet
No answers on this topic
Cvent Event Management
Cvent Event Management 6.4
Based on 2 answers
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesOnline Training
Causeview
No score
No answers yet
No answers on this topic
Cvent Event Management
Cvent Event Management 8.2
Based on 2 answers
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesImplementation Rating
Causeview
No score
No answers yet
No answers on this topic
Cvent Event Management
Cvent Event Management 6.5
Based on 13 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

Verified User
Administrator in Other
Accounting Company, 10,001+ employeesAlternatives Considered
Causeview
I did not personally select Causeview for my organization, but I have found it easy to use in comparison with other similar systems. The fact that Causeview can be added to Salesforce, and hop on our existing database, is very important to us and is one of the main reasons we continue to use the service.

Verified User
Manager in Research & Development
Civic & Social Organization Company, 11-50 employeesCvent Event Management
Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
Office Manager
ACCTNon-profit Organization Management, 1-10 employees
Scalability
Causeview
No score
No answers yet
No answers on this topic
Cvent Event Management
Cvent Event Management 8.2
Based on 2 answers
It is a perfect fit no matter how big or small your event is

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesReturn on Investment
Causeview
- Negative: expensive per-license fee with no discount for added users.
- Negative: unreliable servers that host donate pages.

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesCvent Event Management
- It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
- It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Meeting Planner
Infinix Global Meetings & Events / Rx Worldwide Meetings, Inc.Events Services, 11-50 employees