Causeview vs. FrontStream Panorama

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Causeview
Score 2.0 out of 10
N/A
Causeview aims to make donor management simple. This solution is built on the Salesforce.com platform and according to the vendor, this provides users with best in class fundraising, events, volunteers and payment processing tools on top of the world’s most popular CRM.
$60
per user
FrontStream Panorama
Score 3.9 out of 10
N/A
FrontStream boasts over 20,000 nonprofits and socially-minded companies as users, to power their auctions, charity events, peer-to-peer and online fundraising, and employee giving. Panorama's interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the…
$900
per year
Pricing
CauseviewFrontStream Panorama
Editions & Modules
Causeview
$60
per user
Panorama Pro
$900
per year
Panorama Enterprise
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Offerings
Pricing Offerings
CauseviewFrontStream Panorama
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsIncluded at no extra cost: support, unlimited access to the Causeview Knowledge Base, online training and Causeview Community Forum, online donation, event registration and volunteer sign-up forms, and ActionPages. Integrated iATS Payment Processing starting at 2.95% + $0.21 / transaction. Minimum 3 users.
More Pricing Information
Community Pulse
CauseviewFrontStream Panorama
Top Pros
Top Cons
Best Alternatives
CauseviewFrontStream Panorama
Small Businesses
Bloomerang
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Score 9.1 out of 10
OneCause
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Score 9.3 out of 10
Medium-sized Companies
Bloomerang
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Score 9.1 out of 10
OneCause
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Score 9.3 out of 10
Enterprises
Blackbaud CRM
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Score 7.4 out of 10
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Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CauseviewFrontStream Panorama
Likelihood to Recommend
2.0
(2 ratings)
8.0
(3 ratings)
Support Rating
7.0
(1 ratings)
1.0
(1 ratings)
User Testimonials
CauseviewFrontStream Panorama
Likelihood to Recommend
Causeview
I think Causeview is well suited for those who are looking to track revenue and donor information in the same place. It is good to have your database with all of your contacts integrated with the same system that you use to process things such as donations and event registrations, so it saves time and we don't have to maintain separate systems for our development work and our other revenue-generating strategies. We also use reports to pull up information about donors and use that information for fundraising -- for example, donor history and things like that.
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FrontStream
Given the experience I have had this year, I couldn't recommend any part of their service. The product doesn't function as advertised and they don't communicate with customers to let them know what they are doing to fix it. It is a level of service that is completely unacceptable on every level.
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Pros
Causeview
  • Causeview's support team is mostly helpful and quick to respond.
  • Causeview integrates event registrations within Salesforce.
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FrontStream
  • FrontStream Panorama allows you to customize a larger portion of your pages that you design if you have experience with HTML and coding.
  • FrontStream Panorama allows you to integrate their other platforms, such as bidding for good, which is for auction items, and connect those to their ticket registration software.
  • FrontStream Panorama allows you to pull reports and customize and save reports you might use often.
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Cons
Causeview
  • Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
  • I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
  • Some of my coworkers find Causeview confusing to use or difficult to find information.
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FrontStream
  • Looks dated in my opinion.
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Support Rating
Causeview
Causeview's support is a lone bright spot. They are often quick to respond. They are generally helpful, although brief in their answers and explanations. I would appreciate more detailed answers to technical problems, but I do appreciate their support's problem solving ability
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FrontStream
They do not seem to care about the problems of their customers. They do not return phone calls. They do not provide the updates on their support page that they promised. They have had two weeks to repair the basic functionality of their system and they have been unable to do so. This is a complete failure as far as I am concerned.
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Alternatives Considered
Causeview
I did not personally select Causeview for my organization, but I have found it easy to use in comparison with other similar systems. The fact that Causeview can be added to Salesforce, and hop on our existing database, is very important to us and is one of the main reasons we continue to use the service.
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FrontStream
We switched from Classy.org to FrontStream Panorama and then back to Classy.org. But, originally what intrigued us about FrontStream Panorama was the ability to customize our fundraising pages. Visual design is so important to storytelling and to raising revenue and it seemed like a real opportunity for us to create beautiful campaigns that raised more money. They were also slightly less expensive than competitors.
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Return on Investment
Causeview
  • Negative: expensive per-license fee with no discount for added users.
  • Negative: unreliable servers that host donate pages.
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FrontStream
  • Saves staff time
  • Increases donor participation
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ScreenShots

Causeview Screenshots

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