What users are saying about
2 Ratings
29 Ratings
2 Ratings
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Score 2 out of 100
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Attribute Ratings

  • iWave is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

2.0

Causeview

20%
2 Ratings
7.6

iWave

76%
13 Ratings

Support Rating

7.0

Causeview

70%
2 Ratings
10.0

iWave

100%
8 Ratings

Likelihood to Recommend

Causeview

I think Causeview is well suited for those who are looking to track revenue and donor information in the same place. It is good to have your database with all of your contacts integrated with the same system that you use to process things such as donations and event registrations, so it saves time and we don't have to maintain separate systems for our development work and our other revenue-generating strategies. We also use reports to pull up information about donors and use that information for fundraising -- for example, donor history and things like that.
Anonymous | TrustRadius Reviewer

iWave

iWave is well suite for gathering a better idea of who you should focus on for major giving efforts. While it gives you a lot of good information, some of that information feels not very important and therefore, clogs up the data you actually need. iWave should not be used for something like direct mail list making. iWave seems to really be focused on the major donor aspect and it is not a tool to be used to help with regular annual giving
Amy Melton | TrustRadius Reviewer

Pros

Causeview

  • Causeview's support team is mostly helpful and quick to respond.
  • Causeview integrates event registrations within Salesforce.
Anonymous | TrustRadius Reviewer

iWave

  • The 360search allows you to do a comprehensive search across the multiple data sources at the same time.
  • You can stay organized during your research with the user-friendly and customizable Profiles and Labels.
  • The PROscreen ranking system allows you to get a quick snapshot of the alignment of a particular donor with your mission in an easy to read format that can be exported for another colleague with little extra explanation needed.
Anonymous | TrustRadius Reviewer

Cons

Causeview

  • Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
  • I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
  • Some of my coworkers find Causeview confusing to use or difficult to find information.
Anonymous | TrustRadius Reviewer

iWave

  • It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
  • Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
Dave Archuletta | TrustRadius Reviewer

Pricing Details

Causeview

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

$60 per user

Causeview Editions & Modules

Edition
Causeview$601
  1. per user
Additional Pricing Details
Included at no extra cost: support, unlimited access to the Causeview Knowledge Base, online training and Causeview Community Forum, online donation, event registration and volunteer sign-up forms, and ActionPages. Integrated iATS Payment Processing starting at 2.95% + $0.21 / transaction. Minimum 3 users.

iWave

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

iWave Editions & Modules

Additional Pricing Details

Support Rating

Causeview

Causeview 7.0
Based on 2 answers
Causeview's support is a lone bright spot. They are often quick to respond. They are generally helpful, although brief in their answers and explanations. I would appreciate more detailed answers to technical problems, but I do appreciate their support's problem solving ability
Anonymous | TrustRadius Reviewer

iWave

iWave 10.0
Based on 8 answers
iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
Dave Archuletta | TrustRadius Reviewer

Alternatives Considered

Causeview

I did not personally select Causeview for my organization, but I have found it easy to use in comparison with other similar systems. The fact that Causeview can be added to Salesforce, and hop on our existing database, is very important to us and is one of the main reasons we continue to use the service.
Anonymous | TrustRadius Reviewer

iWave

iWave is affordable, offers current data, and is continually adding new data sources. They are the only product that offers international prospect information, which is helpful as our institution borders Canada. I was impressed when our sale representative went out of his way to teach me about how I could screen Canadian prospects in a way that helped us calculate an estimated real estate value for our prospects. We had no other way of getting this information as Canada does not provide the information publicly like tax assessor offices do in the United States.
Shannon Richardson | TrustRadius Reviewer

Return on Investment

Causeview

  • Negative: expensive per-license fee with no discount for added users.
  • Negative: unreliable servers that host donate pages.
Anonymous | TrustRadius Reviewer

iWave

  • We have consistently been able to increase our annual donations year over year since using iWave. There was an 11% increase just between our last fiscal year and the previous fiscal year.
  • Time spent on researching donors has decreased since all of the information needed is on one website rather than searching all over the internet for the information needed.
Anonymous | TrustRadius Reviewer

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