2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 2 out of 100
Based on 2 reviews and ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 29 reviews and ratings
Attribute Ratings
- iWave is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
2.0
Causeview
20%
2 Ratings
7.6
iWave
76%
13 Ratings
Support Rating
7.0
Causeview
70%
2 Ratings
10.0
iWave
100%
8 Ratings
Likelihood to Recommend
Causeview
I think Causeview is well suited for those who are looking to track revenue and donor information in the same place. It is good to have your database with all of your contacts integrated with the same system that you use to process things such as donations and event registrations, so it saves time and we don't have to maintain separate systems for our development work and our other revenue-generating strategies. We also use reports to pull up information about donors and use that information for fundraising -- for example, donor history and things like that.

Verified User
Manager in Research & Development
Civic & Social Organization Company, 11-50 employeesiWave
iWave is well suite for gathering a better idea of who you should focus on for major giving efforts. While it gives you a lot of good information, some of that information feels not very important and therefore, clogs up the data you actually need. iWave should not be used for something like direct mail list making. iWave seems to really be focused on the major donor aspect and it is not a tool to be used to help with regular annual giving
Development Manager of Annual Giving
Human Life InternationalNon-profit Organization Management, 11-50 employees
Pros
Causeview
- Causeview's support team is mostly helpful and quick to respond.
- Causeview integrates event registrations within Salesforce.

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesiWave
- The 360search allows you to do a comprehensive search across the multiple data sources at the same time.
- You can stay organized during your research with the user-friendly and customizable Profiles and Labels.
- The PROscreen ranking system allows you to get a quick snapshot of the alignment of a particular donor with your mission in an easy to read format that can be exported for another colleague with little extra explanation needed.

Verified User
Program Manager in Sales
Non-Profit Organization Management Company, 51-200 employeesCons
Causeview
- Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
- I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
- Some of my coworkers find Causeview confusing to use or difficult to find information.

Verified User
Manager in Research & Development
Civic & Social Organization Company, 11-50 employeesiWave
- It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
- Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
Chief Development Officer
New York Live ArtsPerforming Arts, 11-50 employees
Pricing Details
Causeview
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Starting Price
$60 per user
Causeview Editions & Modules
Edition
Causeview | $601 |
---|
- per user
Additional Pricing Details
Included at no extra cost: support, unlimited access to the Causeview Knowledge Base, online training and Causeview Community Forum, online donation, event registration and volunteer sign-up forms, and ActionPages. Integrated iATS Payment Processing starting at 2.95% + $0.21 / transaction. Minimum 3 users.iWave
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—iWave Editions & Modules
—
Additional Pricing Details
—Support Rating
Causeview
Causeview 7.0
Based on 2 answers
Causeview's support is a lone bright spot. They are often quick to respond. They are generally helpful, although brief in their answers and explanations. I would appreciate more detailed answers to technical problems, but I do appreciate their support's problem solving ability

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesiWave
iWave 10.0
Based on 8 answers
iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
Chief Development Officer
New York Live ArtsPerforming Arts, 11-50 employees
Alternatives Considered
Causeview
I did not personally select Causeview for my organization, but I have found it easy to use in comparison with other similar systems. The fact that Causeview can be added to Salesforce, and hop on our existing database, is very important to us and is one of the main reasons we continue to use the service.

Verified User
Manager in Research & Development
Civic & Social Organization Company, 11-50 employeesiWave
iWave is affordable, offers current data, and is continually adding new data sources. They are the only product that offers international prospect information, which is helpful as our institution borders Canada. I was impressed when our sale representative went out of his way to teach me about how I could screen Canadian prospects in a way that helped us calculate an estimated real estate value for our prospects. We had no other way of getting this information as Canada does not provide the information publicly like tax assessor offices do in the United States.
Associate/Assistant Director, Prospect Research & Prospect Management
St. Lawrence UniversityHigher Education, 501-1000 employees
Return on Investment
Causeview
- Negative: expensive per-license fee with no discount for added users.
- Negative: unreliable servers that host donate pages.

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesiWave
- We have consistently been able to increase our annual donations year over year since using iWave. There was an 11% increase just between our last fiscal year and the previous fiscal year.
- Time spent on researching donors has decreased since all of the information needed is on one website rather than searching all over the internet for the information needed.

Verified User
Employee in Other
Non-Profit Organization Management Company, 51-200 employees