What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 2 out of 100
Based on 2 reviews and ratings
189 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 189 reviews and ratings
Attribute Ratings
- Raiser's Edge is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
2.0
Causeview
20%
2 Ratings
7.0
Raiser's Edge
70%
81 Ratings
Likelihood to Renew
Causeview
N/A
0 Ratings
6.2
Raiser's Edge
62%
27 Ratings
Usability
Causeview
N/A
0 Ratings
9.0
Raiser's Edge
90%
10 Ratings
Availability
Causeview
N/A
0 Ratings
8.0
Raiser's Edge
80%
6 Ratings
Support Rating
7.0
Causeview
70%
2 Ratings
7.6
Raiser's Edge
76%
38 Ratings
Implementation Rating
Causeview
N/A
0 Ratings
5.9
Raiser's Edge
59%
10 Ratings
Likelihood to Recommend
Causeview
I think Causeview is well suited for those who are looking to track revenue and donor information in the same place. It is good to have your database with all of your contacts integrated with the same system that you use to process things such as donations and event registrations, so it saves time and we don't have to maintain separate systems for our development work and our other revenue-generating strategies. We also use reports to pull up information about donors and use that information for fundraising -- for example, donor history and things like that.

Verified User
Manager in Research & Development
Civic & Social Organization Company, 11-50 employeesRaiser's Edge
Raisers Edge is outstanding for storing and reporting on constituent data and communications. There are many options for creating methods of tracking by different information included and also for creating personalized tracking methods.
Raisers Edge is not very well suited for an organization that also has a gift shop and visitors center. Allowing membership admission and item sales is not practical.
Director of Membership & systems administrator
The Peregrine FundFund-Raising, 51-200 employees
Pros
Causeview
- Causeview's support team is mostly helpful and quick to respond.
- Causeview integrates event registrations within Salesforce.

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesRaiser's Edge
- Raiser's Edge is good in allowing detailed categorizations for donations - Funds/Campaigns/Appeals/Packages
- Raiser's Edge has good query functioning and is helpful in pulling lists and segments of constituents and donations
- The variety of detail across sections (Gifts/Bios/Actions) is helpful for recording and archiving constituent information

Verified User
Administrative Assistant in Research & Development
Non-profit Organization Management Company, 51-200 employeesCons
Causeview
- Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
- I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
- Some of my coworkers find Causeview confusing to use or difficult to find information.

Verified User
Manager in Research & Development
Civic & Social Organization Company, 11-50 employeesRaiser's Edge
- Data posting to Financial Edge (FE) is limited and complicated to understand (took us time to adjust). The posting report does not have enough info: Appeal, campaign and who posted to FE. In genereral, RE/FE integration is not explained by Blackbaud properly, we had to figure out everything on the go.
- Volunteer module is a bit cumbersome; some fields have duplicate fields in the event module; the identical information ends up being recorded in two different places.
Operations Director
Autism Speaks CanadaNon-Profit Organization Management, 11-50 employees
Pricing Details
Causeview
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Starting Price
$60 per user
Causeview Editions & Modules
Edition
Causeview | $601 |
---|
- per user
Additional Pricing Details
Included at no extra cost: support, unlimited access to the Causeview Knowledge Base, online training and Causeview Community Forum, online donation, event registration and volunteer sign-up forms, and ActionPages. Integrated iATS Payment Processing starting at 2.95% + $0.21 / transaction. Minimum 3 users.Raiser's Edge
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Raiser's Edge Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Causeview
No score
No answers yet
No answers on this topic
Raiser's Edge
Raiser's Edge 6.2
Based on 27 answers
There are many CRM tools on the market however Raisers Edge especially with NXT offers everything you need in one database. It’s a little pricey however Blackbaud support is super helpful and they offer so many tools and add ins.
Development and Marketing Manager
Healthy Smiles, Healthy Children: Foundation of American Academy of Pediatric DentistryNon-Profit Organization Management, 11-50 employees
Usability
Causeview
No score
No answers yet
No answers on this topic
Raiser's Edge
Raiser's Edge 9.0
Based on 10 answers
it does lots of things well (prospect tracking and event management), some things FANTASTIC (gift records and donations and relationships). It is rigid enough for the database administrator to maintain good clean data, but flexible enought for customization across organizations so specific data can be kept as needed for YOUR specific organization needs.
Director of Information & Member Services
World Affairs Council of Dallas/Fort WorthInternational Affairs, 11-50 employees
Reliability and Availability
Causeview
No score
No answers yet
No answers on this topic
Raiser's Edge
Raiser's Edge 8.0
Based on 6 answers
Since the software is expensive to use, only so many people are able to active users at once. There are times when I may have to wait or ask another user to log out so that I may log in.

Verified User
Administrator in Research & Development
Non-Profit Organization Management Company, 201-500 employeesSupport Rating
Causeview
Causeview 7.0
Based on 2 answers
Causeview's support is a lone bright spot. They are often quick to respond. They are generally helpful, although brief in their answers and explanations. I would appreciate more detailed answers to technical problems, but I do appreciate their support's problem solving ability

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesRaiser's Edge
Raiser's Edge 7.6
Based on 38 answers
For most users, only chat support is available. There is a phone number, but it is very labor-intensive to get someone on the phone, and the chat does not include an easy way to screen share. Those sessions need to be scheduled in advance and almost begged for; the chat line always has a long wait time, and sometimes it seems their support personnel is chatting with more than one client at a time.

Verified User
Administrator in Product Management
Philanthropy Company, 51-200 employeesImplementation Rating
Causeview
No score
No answers yet
No answers on this topic
Raiser's Edge
Raiser's Edge 5.9
Based on 10 answers
It's critically important to consider where you are taking your fundraising efforts and strategy, and to collaborate closely with other departments who will also use RE. I would strongly recommend that you investigate best practices -both from Blackbaud (theory) and with other organizations (practice) - to create a user manual and guide for RE within your organization

Verified User
Manager in Other
Non-Profit Organization Management Company, 201-500 employeesAlternatives Considered
Causeview
I did not personally select Causeview for my organization, but I have found it easy to use in comparison with other similar systems. The fact that Causeview can be added to Salesforce, and hop on our existing database, is very important to us and is one of the main reasons we continue to use the service.

Verified User
Manager in Research & Development
Civic & Social Organization Company, 11-50 employeesRaiser's Edge
Salesforce has a more modern feel and I felt that it was easier to perform functions beyond the basics, such as running reports for analysis, on Salesforce. But The Raisers Edge already existed at my company and given that I only needed it for basic functions and did not need much training to do those, I decided to use The Raisers Edge.
Senior Communications Associate for Public Affairs and Development
Citizens' Committee for Children of New YorkPublic Policy, 11-50 employees
Return on Investment
Causeview
- Negative: expensive per-license fee with no discount for added users.
- Negative: unreliable servers that host donate pages.

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesRaiser's Edge
- It takes longer than necessary to do things so that makes it cost more staff time to complete the work we need. One example is with online gifts since you can't import these into a batch we have to manually add all of the online gifts which is time consuming.
Director of Development Operations
Free Library of Philadelphia FoundationNon-Profit Organization Management, 501-1000 employees