What users are saying about
2 Ratings
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Score 7 out of 100
18 Ratings
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Score 9 out of 100

Likelihood to Recommend

cBizSoft

cBizSoft's Exelare is very well-suited to the staffing industry. It allows for multiple contacts under a single client record. You can then enter & track all Jobs & Recruiting activity. It's fairly well suited to being a CRM as well. It does have the capability to link with ADP once you 'place' a candidate in the system. However, if you use another payroll system, you're stuck exporting reports & info to import in your payroll.
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
Peter Harris | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

cBizSoft
9.1
Trakstar Hire (formerly Recruiterbox)
8.9
Job Requisition Management
cBizSoft
9.0
Trakstar Hire (formerly Recruiterbox)
9.2
Company Website Posting
cBizSoft
10.0
Trakstar Hire (formerly Recruiterbox)
9.6
Publish to Social Media
cBizSoft
7.0
Trakstar Hire (formerly Recruiterbox)
8.0
Resume Management
cBizSoft
9.0
Trakstar Hire (formerly Recruiterbox)
9.0
Duplicate Candidate Prevention
cBizSoft
8.0
Trakstar Hire (formerly Recruiterbox)
7.8
Candidate Search
cBizSoft
10.0
Trakstar Hire (formerly Recruiterbox)
8.8
Applicant Tracking
cBizSoft
10.0
Trakstar Hire (formerly Recruiterbox)
9.7
Collaboration
cBizSoft
7.0
Trakstar Hire (formerly Recruiterbox)
9.4
Task Creation and Delegation
cBizSoft
10.0
Trakstar Hire (formerly Recruiterbox)
8.2
Email Templates
cBizSoft
10.0
Trakstar Hire (formerly Recruiterbox)
9.5
User Permissions
cBizSoft
10.0
Trakstar Hire (formerly Recruiterbox)
9.2
Notifications and Alerts
cBizSoft
10.0
Trakstar Hire (formerly Recruiterbox)
9.5
Reporting
cBizSoft
8.0
Trakstar Hire (formerly Recruiterbox)
9.3
Job Search Site Posting
cBizSoft
Trakstar Hire (formerly Recruiterbox)
8.6
Customized Application Form
cBizSoft
Trakstar Hire (formerly Recruiterbox)
8.0

Pros

cBizSoft

  • Strongest aspect is how it enables the user to customize what fields they see and that it allows the user to filter on any and/or each of the fields in an Excel Spreadsheet like environment.
  • Excellent list management features. Static lists as well as Dynamic lists are great.
  • Great navigation and hyperlinks for all records.
Matthew Reaves | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
Jason Kerley | TrustRadius Reviewer

Cons

cBizSoft

  • The interface is a bit clunky.
  • It would be nice to have a cloud-based version.
  • It doesn't have the ability to mass-action candidates while in the Jobs view.
  • I'd like to see the ability to create custom reports on my own.
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
Tiffany Tesfamichael | TrustRadius Reviewer

Likelihood to Renew

cBizSoft

No score
No answers yet
No answers on this topic

Trakstar Hire (formerly Recruiterbox)

Trakstar Hire (formerly Recruiterbox) 1.0
Based on 1 answer
We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
Katie McKinlay | TrustRadius Reviewer

Usability

cBizSoft

No score
No answers yet
No answers on this topic

Trakstar Hire (formerly Recruiterbox)

Trakstar Hire (formerly Recruiterbox) 8.0
Based on 1 answer
Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
Katie McKinlay | TrustRadius Reviewer

Support Rating

cBizSoft

cBizSoft 9.0
Based on 2 answers
Overall there is a ton of useful functionality in the software. Reporting is great. You can mass load & edit candidates, & almost any type of record really. You can customize a lot of the menus for your own purposes & statuses for candidates. It can be used for Sales/CRM activity too.However, the interface looks like it was built in Windows 95 or something. The fact that it's not cloud-based seems to confuse a lot of our users
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Trakstar Hire (formerly Recruiterbox) 10.0
Based on 2 answers
The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
Katie McKinlay | TrustRadius Reviewer

Alternatives Considered

cBizSoft

Better than them but we did not work with them so we do not really know
Matthew Reaves | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
Anonymous | TrustRadius Reviewer

Return on Investment

cBizSoft

  • It went from a less expensive alternative that did most of what we wanted better than our last ATS to being just the same price as their competitors. Hard to say what our ROI would be with the product.
Matthew Reaves | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

  • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
  • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
Anonymous | TrustRadius Reviewer

Pricing Details

cBizSoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Trakstar Hire (formerly Recruiterbox)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

cBizSoft
7.0
Trakstar Hire (formerly Recruiterbox)
9.2

Likelihood to Renew

cBizSoft
Trakstar Hire (formerly Recruiterbox)
1.0

Usability

cBizSoft
Trakstar Hire (formerly Recruiterbox)
8.0

Support Rating

cBizSoft
9.0
Trakstar Hire (formerly Recruiterbox)
10.0

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