Celonis vs MS SharePoint / SQL

• The team is incredible at integrating background tables, and building out the real-life processes end users are going through so that opportunities can be quickly identified. They continually persevere and are willing to bring in new data sets to make the platform as productive as possible.
• The team continually challenges our internal business processes and setups to ensure that we are hunting for opportunities and pushing the limits of what we thought was possible for improving our operations
• The X-ray view within the process explorer and the variant explorer provides a transparent overview of the order to cash process which we did not have previously
• OLAP tables and different dimensions to slice the data with [helping] us find the root cause of the improvement opportunity that we want to focus on
• Execution instruments like Action Flow help us take advantage of any insights provided to us within the process explorer
• Dashboard views of specific KPIs help us build and export management reports with ease

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• Flexible - able to make any changes we would like vs traditional service desk system.
• ROI - We were already using SharePoint for internal intranet, so we are simply getting more use out of licensing we had already committed to.
• Easy to use for end users.

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• Performance: While most of the time the performance is great, there are still days where the performance is too low for too long periods of time.
• Still some minor, inexplicable errors with no pattern (i.e. Data Load gets stuck for 2 days)
• Client Centricity (They are working on that with their new structure of Consultants, though)

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• It is hard to setup and nightmare
• It requires a of infrastructure, thus it could be costly because of requirement and licensing required for everything to run smoothly
• If it is not setup and organized properly from the beginning it could be maintenance nightmare
• It is hard to have "test" environment to do patches or similar

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• I have seen Celonis save tens of millions of euros for some clients in the improvements of processing of invoices.
• I have seen Celonis take days off of processing times in purchasing processes.
• I have seen Celonis provide insights for potential opportunities but no monetary or process-based results when an organization did not take action of the insights generated by the platform.

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• I've installed SharePoint in many different industries and each industry has seen greater collaboration among their teams both locally and nationally. The ability to collaborate more efficiently has reduced the need to have employees centrally located.
• Companies which have used SharePoint in a end user training portal have had great ROI, since they can create the content once and share with all their users who subscribe to their training service. The web content management aspect of SharePoint is a very helpful feature.

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