What users are saying about
3 Ratings
39 Ratings
3 Ratings
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Score 9 out of 100
39 Ratings
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Score 5.3 out of 100

Likelihood to Recommend

Celoxis

Celoxis is an extraordinary PMS, no doubt. I like that they keep the rundowns and reports basic yet still amazing. It is agile in light of the fact that it utilizes message instead of a lot of illustrations impacts and so forth. You can create a wide assortment of reports. It includes free customer entries which my customers love. It has an exceptionally ground-breaking highlight where you can characterize your own application with its very own work process, custom fields and so on. It has a trigger system too to change conditions of applications when reactions are given, which is extremely valuable.
Anonymous | TrustRadius Reviewer

OpenAir PSA

This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Celoxis
9.0
OpenAir PSA
5.1
Task Management
Celoxis
9.0
OpenAir PSA
4.4
Resource Management
Celoxis
8.0
OpenAir PSA
7.7
Gantt Charts
Celoxis
6.0
OpenAir PSA
4.6
Scheduling
Celoxis
9.0
OpenAir PSA
9.0
Workflow Automation
Celoxis
9.0
OpenAir PSA
3.6
Team Collaboration
Celoxis
10.0
OpenAir PSA
4.5
Support for Agile Methodology
Celoxis
9.0
OpenAir PSA
4.0
Document Management
Celoxis
10.0
OpenAir PSA
4.0
Email integration
Celoxis
10.0
OpenAir PSA
3.4
Timesheet Tracking
Celoxis
9.0
OpenAir PSA
7.3
Change request and Case Management
Celoxis
9.0
OpenAir PSA
3.2
Budget and Expense Management
Celoxis
10.0
OpenAir PSA
3.6
Support for Waterfall Methodology
Celoxis
OpenAir PSA
5.9
Mobile Access
Celoxis
OpenAir PSA
6.2

Professional Services Automation

Celoxis
9.5
OpenAir PSA
6.1
Quotes/estimates
Celoxis
9.0
OpenAir PSA
5.2
Invoicing
Celoxis
10.0
OpenAir PSA
7.6
Project & financial reporting
Celoxis
9.0
OpenAir PSA
4.7
Integration with accounting software
Celoxis
10.0
OpenAir PSA
7.0

Pros

Celoxis

  • Project managements is great.
  • Well packed features.
  • Easy way to schedule reports.
Anonymous | TrustRadius Reviewer

OpenAir PSA

  • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
  • Tasks are easily designed to automate processes in your business workflow.
  • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
Anonymous | TrustRadius Reviewer

Cons

Celoxis

  • Support is at times slow to respond.
  • Not new user-friendly.
  • Not able to pull in closer or zoom the interface.
Anonymous | TrustRadius Reviewer

OpenAir PSA

  • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
  • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
  • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
  • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Celoxis

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 8.2
Based on 7 answers
It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
Anonymous | TrustRadius Reviewer

Usability

Celoxis

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 9.4
Based on 4 answers
In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Celoxis

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 10.0
Based on 3 answers
The system up time was reliable and that was never anything we ever had any concerns/issues with.
Anonymous | TrustRadius Reviewer

Performance

Celoxis

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 9.0
Based on 3 answers
The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
Anonymous | TrustRadius Reviewer

Support Rating

Celoxis

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 5.4
Based on 6 answers
As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
Bryan Parry | TrustRadius Reviewer

In-Person Training

Celoxis

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
Anonymous | TrustRadius Reviewer

Online Training

Celoxis

No answers on this topic

OpenAir PSA

We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
Anonymous | TrustRadius Reviewer

Implementation Rating

Celoxis

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
Anonymous | TrustRadius Reviewer

Alternatives Considered

Celoxis

No answers on this topic

OpenAir PSA

Previously we used a custom application running on top of Oracle ERP. One of the reasons we chose OpenAIR was because it was covering our requirements for time tracking and project/resource management, much better than the custom app. In addition we got other features like: project teams, task assignments etc. Another reason we chose it was its integration with NetSuite which we have chosen to be our new ERP, integration that is still very basic.
Cristian Bodnarasec | TrustRadius Reviewer

Scalability

Celoxis

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
Once the system is setup, it's easy to manage and maintain.
Anonymous | TrustRadius Reviewer

Return on Investment

Celoxis

  • Management has been easier with little need to hire more help.
  • Accounting and tax returns.
Anonymous | TrustRadius Reviewer

OpenAir PSA

  • OpenAir allows our organization to fully understand our resourcing needs, which helps provide background info when scoping new SOWs. This means our SOWs and timelines are more accurate and budgeted correctly.
  • OpenAir saves time for our organization, which ultimately helps us become more efficient in our work.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Celoxis

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Celoxis Editions & Modules

On-premise Edition
On-Premise$4501
  1. per user, one time
SaaS Edition
SaaS$251
  1. per user, per month
Additional Pricing Details
Duration and Volume discounts (For SaaS) Volume discounts (For On-Premise) Free Support for 1st year (For On-Premise) Low TCO with multi-OS, database support (For On-Premise) Free Client-logins and "email-only" users One hour complimentary Celoxis Administrator course

OpenAir PSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenAir PSA Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Celoxis
9.0
OpenAir PSA
6.2

Likelihood to Renew

Celoxis
OpenAir PSA
8.2

Usability

Celoxis
OpenAir PSA
9.4

Reliability and Availability

Celoxis
OpenAir PSA
10.0

Performance

Celoxis
OpenAir PSA
9.0

Support Rating

Celoxis
OpenAir PSA
5.4

In-Person Training

Celoxis
OpenAir PSA
10.0

Implementation Rating

Celoxis
OpenAir PSA
10.0

Scalability

Celoxis
OpenAir PSA
10.0

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