What users are saying about
7 Ratings
5 Ratings
7 Ratings
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Score 8.6 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Attribute Ratings

  • Centercode is rated higher in 1 area: Support Rating
  • Centercode and OnSemble are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

Centercode

85%
6 Ratings
8.5

OnSemble

85%
5 Ratings

Likelihood to Renew

9.1

Centercode

91%
1 Rating

OnSemble

N/A
0 Ratings

Usability

Centercode

N/A
0 Ratings
8.5

OnSemble

85%
2 Ratings

Support Rating

9.1

Centercode

91%
2 Ratings
8.2

OnSemble

82%
3 Ratings

Likelihood to Recommend

Centercode

The better question here is for the company themselves. How important is the quality of your product and your user experience? Instead of managing things via Google Docs, spreadsheets and email, how about have a portal which organizes feedback, provides a platform to complete end-to-end testings and create a community? Centercode is that solution.
John Crick | TrustRadius Reviewer

OnSemble

OnSemble is solving a lot of problems that our organization had prior to its implementation:
  • We can track communication readership.
  • We can engage with our fellow teammates through chats and recognition.
  • We have a central location for all job-related links.
  • We are just now delving into adding departmental pages so folks can communicate within their teams.
I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
Andrea Manseau | TrustRadius Reviewer

Pros

Centercode

  • One stop destination for managing all aspects of testing, including community, recruiting, feedback (bugs, suggestions, surveys).
  • Easy way to communicate with testers and collect their feedback
  • Customizability, I can customize the platform to address differences between products.
John Crick | TrustRadius Reviewer

OnSemble

  • powerful, yet simple to use, document management for sharing
  • custom help desk form creation/submission with targeted audience
  • integration friendly with document types (e.g., xls, pdf, doc, etc.)
Keith Miller | TrustRadius Reviewer

Cons

Centercode

  • Tag and attribute searching for forms, messages, and surveys
  • Report graphics with large datasets
  • More of a focus on B2B beta testing and not solely business to customer
Kevin Gardiner | TrustRadius Reviewer

OnSemble

  • Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.
Audra Williams | TrustRadius Reviewer

Pricing Details

Centercode

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

$500 per month

OnSemble

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

Likelihood to Renew

Centercode

Centercode 9.1
Based on 1 answer
Makes beta enjoyable.
John Crick | TrustRadius Reviewer

OnSemble

No score
No answers yet
No answers on this topic

Usability

Centercode

No score
No answers yet
No answers on this topic

OnSemble

OnSemble 8.5
Based on 2 answers
As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
Andrea Manseau | TrustRadius Reviewer

Support Rating

Centercode

Centercode 9.1
Based on 2 answers
Tony is amazing. I look forward to our interactions.
John Crick | TrustRadius Reviewer

OnSemble

OnSemble 8.2
Based on 3 answers
I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
Keith Miller | TrustRadius Reviewer

Alternatives Considered

Centercode

Centercode is better than Google Forms and Sheets for our use case of a long ongoing beta with participants rotating in and out 10000x times better. However, it might be a little too complex for what we needed. We may have been better off with something in the middle--a little more lightweight and cheaper.
Rachel Whitlock | TrustRadius Reviewer

OnSemble

The software is easy to use, customizable, and intuitive to its users
Melissa Crum | TrustRadius Reviewer

Return on Investment

Centercode

  • Helping our Beta team catch critical bugs pre-release
  • Better engagement with customers with our product teams
  • Creating data points to highlight and push customer feedback internally
Kevin Gardiner | TrustRadius Reviewer

OnSemble

  • Streamlined documentation - positive impact.
  • Convenient calendar and access to timeclock - positive impact.
  • Hub for staff to gather everything they may need to successfully assist our members - positive impact.
Audra Williams | TrustRadius Reviewer

Screenshots

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