What users are saying about
4 Ratings
3 Ratings
4 Ratings
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Score 9.3 out of 100
3 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Centercode

The better question here is for the company themselves. How important is the quality of your product and your user experience? Instead of managing things via Google Docs, spreadsheets and email, how about have a portal which organizes feedback, provides a platform to complete end-to-end testings and create a community? Centercode is that solution.
John Crick | TrustRadius Reviewer

OnSemble

OnSemble is solving a lot of problems that our organization had prior to its implementation:
  • We can track communication readership.
  • We can engage with our fellow teammates through chats and recognition.
  • We have a central location for all job-related links.
  • We are just now delving into adding departmental pages so folks can communicate within their teams.
I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
Andrea Manseau | TrustRadius Reviewer

Pros

Centercode

  • All encompassing space to communicate with testers and gather feedback
  • Quick support
  • A community space for testers
Jenna Deutsch | TrustRadius Reviewer

OnSemble

  • Ease of Use - with limited html or design experience, I was able to pick up building and updating in our OnSemble portal with minimal struggles.
  • Customer Service and Support - Passageways employees are hands down the best, always willing to take extra time to dig in, troubleshoot, and resolve any issues in an extremely timely manner. They are always pleasant and super helpful.
  • Customization - the available site of modules offered allow for a "site" that is suited for the differing needs of each business OnSemble is being used by. From calendars, to document repository, to creating content pages for staff, the possibilities for customization are almost limitless.
Audra Williams | TrustRadius Reviewer

Cons

Centercode

  • Enterprise training (training sessions are long/not customized to company)
  • Intuitive UI for program managers
  • High cost financially
Anonymous | TrustRadius Reviewer

OnSemble

  • Add additional templates for customization.
  • Webinars on how other companies use this software.
  • Ongoing best practices on how to use the software.
Melissa Crum | TrustRadius Reviewer

Likelihood to Renew

Centercode

Centercode 9.1
Based on 1 answer
Makes beta enjoyable.
John Crick | TrustRadius Reviewer

OnSemble

No score
No answers yet
No answers on this topic

Usability

Centercode

No score
No answers yet
No answers on this topic

OnSemble

OnSemble 8.5
Based on 2 answers
As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
Andrea Manseau | TrustRadius Reviewer

Support Rating

Centercode

Centercode 9.1
Based on 1 answer
Tony is amazing. I look forward to our interactions.
John Crick | TrustRadius Reviewer

OnSemble

OnSemble 7.5
Based on 2 answers
Top notch support center staff, extremely knowledgeable, and quick to respond. They do not play around. if the tech you reach doesn't know how to fix it, they escalate the ticket quickly. typically, issues are resolved same day. they also offer an extraordinary digital library of product guides, how to videos, and deep dives into modules that provide near step by step instructions in terms even novices and understand and follow.
Audra Williams | TrustRadius Reviewer

Alternatives Considered

Centercode

Centercode was the first and only interface we found for beta testing needs
Joy Trillet | TrustRadius Reviewer

OnSemble

The software is easy to use, customizable, and intuitive to its users
Melissa Crum | TrustRadius Reviewer

Return on Investment

Centercode

  • Data to roll out new features post-launch
  • Catch severe bugs before launch
Jenna Deutsch | TrustRadius Reviewer

OnSemble

  • Streamlined documentation - positive impact.
  • Convenient calendar and access to timeclock - positive impact.
  • Hub for staff to gather everything they may need to successfully assist our members - positive impact.
Audra Williams | TrustRadius Reviewer

Screenshots

Pricing Details

Centercode

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

OnSemble

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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