What users are saying about

Centercode vs OnSemble

Centercode
4 Ratings
OnSemble
3 Ratings

Centercode

4 Ratings
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Score 9.3 out of 100

Based on 4 reviews and ratings

OnSemble

3 Ratings
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Score 8.5 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

Centercode

The better question here is for the company themselves. How important is the quality of your product and your user experience? Instead of managing things via Google Docs, spreadsheets and email, how about have a portal which organizes feedback, provides a platform to complete end-to-end testings and create a community? Centercode is that solution.

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John Crick | TrustRadius Reviewer
John Crick
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OnSemble

OnSemble is solving a lot of problems that our organization had prior to its implementation:
  • We can track communication readership.
  • We can engage with our fellow teammates through chats and recognition.
  • We have a central location for all job-related links.
  • We are just now delving into adding departmental pages so folks can communicate within their teams.
I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.

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Andrea Manseau | TrustRadius Reviewer
Andrea Manseau
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Pros

Centercode

  • All encompassing space to communicate with testers and gather feedback
  • Quick support
  • A community space for testers

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Jenna Deutsch | TrustRadius Reviewer
Jenna Deutsch
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OnSemble

  • Ease of Use - with limited html or design experience, I was able to pick up building and updating in our OnSemble portal with minimal struggles.
  • Customer Service and Support - Passageways employees are hands down the best, always willing to take extra time to dig in, troubleshoot, and resolve any issues in an extremely timely manner. They are always pleasant and super helpful.
  • Customization - the available site of modules offered allow for a "site" that is suited for the differing needs of each business OnSemble is being used by. From calendars, to document repository, to creating content pages for staff, the possibilities for customization are almost limitless.

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Audra Williams | TrustRadius Reviewer
Audra Williams
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Cons

Centercode

  • Enterprise training (training sessions are long/not customized to company)
  • Intuitive UI for program managers
  • High cost financially

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Anonymous | TrustRadius Reviewer
Verified User
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OnSemble

  • Add additional templates for customization.
  • Webinars on how other companies use this software.
  • Ongoing best practices on how to use the software.

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Melissa Crum | TrustRadius Reviewer
Melissa Crum
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Likelihood to Renew

Centercode

Centercode 9.1
Based on 1 answer
Makes beta enjoyable.

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John Crick | TrustRadius Reviewer
John Crick
View all 1 answers on this topic

OnSemble

No score
No answers yet
No answers on this topic

Usability

Centercode

No score
No answers yet
No answers on this topic

OnSemble

OnSemble 8.5
Based on 2 answers
As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.

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Andrea Manseau | TrustRadius Reviewer
Andrea Manseau
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Support Rating

Centercode

Centercode 9.1
Based on 1 answer
Tony is amazing. I look forward to our interactions.

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John Crick | TrustRadius Reviewer
John Crick
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OnSemble

OnSemble 7.5
Based on 2 answers
Top notch support center staff, extremely knowledgeable, and quick to respond. They do not play around. if the tech you reach doesn't know how to fix it, they escalate the ticket quickly. typically, issues are resolved same day. they also offer an extraordinary digital library of product guides, how to videos, and deep dives into modules that provide near step by step instructions in terms even novices and understand and follow.

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Audra Williams | TrustRadius Reviewer
Audra Williams
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Alternatives Considered

Centercode

Centercode was the first and only interface we found for beta testing needs

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Joy Trillet | TrustRadius Reviewer
Joy Trillet
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OnSemble

The software is easy to use, customizable, and intuitive to its users

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Melissa Crum | TrustRadius Reviewer
Melissa Crum
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Return on Investment

Centercode

  • Data to roll out new features post-launch
  • Catch severe bugs before launch

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Jenna Deutsch | TrustRadius Reviewer
Jenna Deutsch
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OnSemble

  • Streamlined documentation - positive impact.
  • Convenient calendar and access to timeclock - positive impact.
  • Hub for staff to gather everything they may need to successfully assist our members - positive impact.

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Audra Williams | TrustRadius Reviewer
Audra Williams
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Screenshots

Pricing Details

Centercode

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
Optional

OnSemble

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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