CenterEdge Advantage vs. DEAR Systems, by Cin7

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CenterEdge Advantage
Score 4.0 out of 10
N/A
N/AN/A
DEAR Systems, by Cin7
Score 7.1 out of 10
N/A
DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.
$325
per month
Pricing
CenterEdge AdvantageDEAR Systems, by Cin7
Editions & Modules
No answers on this topic
Standard
$325
per month
Retailing
$475
per month
Manufacturing
$525
per month
Offerings
Pricing Offerings
CenterEdge AdvantageDEAR Systems, by Cin7
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual subscription and billing (equal to one month free).
More Pricing Information
Community Pulse
CenterEdge AdvantageDEAR Systems, by Cin7
Top Pros
Top Cons
Features
CenterEdge AdvantageDEAR Systems, by Cin7
Inventory Management
Comparison of Inventory Management features of Product A and Product B
CenterEdge Advantage
-
Ratings
DEAR Systems, by Cin7
7.3
1 Ratings
5% below category average
Inventory tracking00 Ratings8.01 Ratings
Automatic reordering00 Ratings6.01 Ratings
Serial number and batch tracking00 Ratings8.01 Ratings
Automation rules00 Ratings8.01 Ratings
Reporting and analytics00 Ratings9.01 Ratings
Fulfillment00 Ratings5.01 Ratings
Backorder management00 Ratings2.01 Ratings
Returns management00 Ratings7.01 Ratings
Bill of materials management00 Ratings7.01 Ratings
Item kitting00 Ratings7.01 Ratings
Invoicing00 Ratings9.01 Ratings
Forecasting00 Ratings9.01 Ratings
Accounting integration00 Ratings10.01 Ratings
Best Alternatives
CenterEdge AdvantageDEAR Systems, by Cin7
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Webgility
Webgility
Score 9.0 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.2 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CenterEdge AdvantageDEAR Systems, by Cin7
Likelihood to Recommend
9.0
(1 ratings)
7.0
(4 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
CenterEdge AdvantageDEAR Systems, by Cin7
Likelihood to Recommend
CenterEdge Software
Any FEC small or big can benefit from CenterEdge. It pulls your entire facility together under one point of sale. Groups, redemption prizes, Bowling modules, Laser Tag modules, webstore, kiosks...just to name a few. As CenterEdge is relatively young they are growing and expanding at a rate that can not be ignored and we are glad to have them back at our locations.
Read full review
Cin7
The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.
Read full review
Pros
CenterEdge Software
  • Point of sale. The interface is very user friendly and can get very granular on how you want to ring in guests not only at the point of sale but from a groups perspective as well.
  • Modular. There are so many great integrations with CenterEdge from inventory tracking to Laser Tag modules and if they don't have it, chances are they will very soon.
  • Groups. This is how we make a good amount of our income and CenterEdge really helps us deliver a great guest experience from the time the sale is made to the time the guest leave the building after their event.
Read full review
Cin7
  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
Read full review
Cons
CenterEdge Software
  • External Employee Scheduling. CenterEdge has its own scheduler but in today's high tech world there needs to be more integration with big companies like When to Work and HotSchedules.
  • F&B Recipe creation and management could be a little easier but it still does a good job.
Read full review
Cin7
  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
Read full review
Likelihood to Renew
CenterEdge Software
No answers on this topic
Cin7
It does what it says on the tin.
Read full review
Support Rating
CenterEdge Software
No answers on this topic
Cin7
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
Read full review
Alternatives Considered
CenterEdge Software
Micros is great for the restaurant industry, but we're not that. We are an FEC with MANY activities under one roof including F & B, but Micros just could not handle keep track of everything we offer to our guests. Centeredge does that and more. If you are a bar/restaurant then Micros is for you. But if you are an FEC with many different offerings and you want to have control over your sales, don't think...choose CenterEdge.
Read full review
Cin7
DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.
Read full review
Return on Investment
CenterEdge Software
  • Reporting. We can see exactly where our income is coming from and going with how granular the reporting is. No losses here!
  • Coupons and Discounts. We are in full control of our discounts and how often they are used, something that our previous POS could not give us.
  • Ease of use. I said it before and I'll say it again because it is true. It's easy! And who doesn't love easy???
Read full review
Cin7
  • Improved reporting for production
  • Reduced invoicing admin
  • Better cogs reporting
Read full review
ScreenShots